Overview
Shelf provides advanced AI infrastructure, enabling knowledge automation that ensures front-line staff and customers instantly connect with precise answers. Despite lacking the ability to sync master copies in libraries, the platform’s robust features justify the investment, making it a compelling choice for enterprise contact centers.
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Starting Price
Custom
What Is Shelf?
Shelf is an enterprise-focused AI Infrastructure platform that centralizes all organizational knowledge from scattered silos into one unified hub. It manages high-volume knowledge demands of large organizations and on-demand businesses. The platform utilizes AI to analyze knowledge usage, identify critical content gaps, and enable automated content governance.
Shelf Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Shelf Integrations
The software integrates with multiple systems and platforms, such as:
- Slack software
- Salesforce Knowledge
- Notion software
- Box software
- Confluence software
- ServiceNow
- Zendesk
Who Is Shelf For?
Shelf software is ideal for a wide range of industries and sectors, including:
- Telecommunications
- Banking
- Finance
- Insurance
- Transportation
- E-commerce
Is Shelf Right For You?
If you are looking for a high-performance knowledge automation platform designed for enterprise-level contact centers seeking guaranteed consistency, then Shelf might be the right choice. It is GDPR and SOC 2 Type II compliant, ensuring the security and privacy of sensitive data. The software's ability to centralize fragmented company knowledge and deliver pinpoint accuracy using proprietary AI is critical for complex operations. Additionally, the platform’s robust features make it a highly scalable software to meet the needs of growing organizations.
Still unsure about Shelf software? Connect with our customer support experts at (661) 384-7070 for personalized guidance.