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Overview
Zowie is a conversational AI platform built to automate customer service interactions across channels with AI‑agents that understand context and act with precision. While edge cases and custom workflow complexity may still require human oversight, automation promises major time savings and cost reductions.
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Starting Price
Custom
Zowie Specifications
Natural Language Dialogue
Smart Data Discovery
Self-Service Dashboards
Text To Speech & Speech To Text
What Is Zowie?
Zowie is an AI-powered automation platform designed to revolutionize customer support. It operates as a complete Customer AI Agent Platform, leveraging generative AI and proprietary engines to detect, automate, and resolve repetitive customer service tickets. Zowie integrates seamlessly with existing CRM and helpdesk systems, providing instant, personalized, and context-aware solutions to customers across chat, email, and social media.
Zowie Pricing
Zowie pricing details are custom-based on business size, volume, and feature needs.
Zowie Integrations
Zowie integrates with many software, including
Who Is Zowie For?
Zowie is for people in the following sectors:
- Marketing agencies
- Consultants
- System integrators
- VARs (Value-Added Resellers)
- Independent Software Vendor (ISVs)
Is Zowie Right For You?
Zowie is the right solution for businesses that need guaranteed accuracy and end-to-end process automation. Its proprietary Decision Engine ensures 100% accuracy in every action, preventing customer service problems. The platform is GDPR and SOC 2 compliant, providing enterprise-level security. Zowie's ability to automate complex actions like refunds and reships makes it a market leader in delivering real Return on Investment (ROI) and boosting customer satisfaction.
Still not sure about Zowie? Contact our support team at (661) 384-7070 for further guidance.
Zowie Features
This proprietary engine guarantees accuracy in every automated process and action executed by the AI Agent. The decision engine ensures business workflows are followed exactly as intended, enhancing operational efficiency without sacrificing the reliability of the customer experience.
The platform automates intricate customer service workflows, resolving even the most complicated issues from start to finish. This capability goes beyond simple answers by executing real actions like processing refunds, managing returns, and handling password resets across integrated systems.
The reasoning engine understands conversation context and taps into the company's knowledge base and data sources. This ensures the AI Agent provides precise, personalized resolutions that are informed by current customer data, preventing dropped context and inaccurate responses.
The AI agent engages customers across all channels, including chat, email, phone, social media, and more. It communicates effortlessly with customers around the globe by supporting a wide range of native languages, ensuring consistent customer service wherever they are.
Zowie features an inbox that is designed for the back office, helping human agents solve 50% more tickets every day. It delivers highly personalized customer experiences by providing AI-assisted response drafting and automatically surfacing relevant customer information and knowledge.
