Last Updated
Overview
Shopgenie enhances auto repair businesses with seamless appointment scheduling and marketing automation. While call tracking has some limitations, its streamlined online booking simplifies scheduling. The intuitive software, tailored for modern shops, helps to improve efficiency, strengthens customer engagement, and helps businesses stay ahead in the competitive market.
Overall Rating
Based on 4 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Shopgenie Specifications
- Invoicing & Billing
- Accounting & Payroll Integration
- Inventory Management
- Online Parts Ordering
What Is Shopgenie?
Shopgenie is a powerful solution that is designed for auto repair shops exploring smarter operations and customer convenience. It centralizes appointment scheduling, customer engagements, and marketing within a user-friendly platform. With advanced features like smart online booking, dynamic updates, and smart marketing automation, the platform helps businesses save time and grow efficiently. Ideal for modern repair shops, Shopgenie streamlines workflow, improves customer experience, and supports business expansion.
Shopgenie Pricing
The software offers three straight-forward pricing plans:
- Booking Tool: Free
- Lite: $345/month
- Pro: $495/month
Disclaimer: Pricing is subject to change.
Shopgenie Integrations
Shopgenie integrates with various third-party applications, such as:
- Tekmetric
- Shopware
- Solera
- Protractor
- Reserve with Google
- Pit Crew Loyalty
- Google Tag Manager
Who Is Shopgenie For?
Shopgenie is for auto repair shop owners, service advisors, and workshop managers.
Is Shopgenie Right For You?
Shopgenie is a cutting-edge platform for running an auto repair shop and wanting to attract more customers, streamline bookings, track calls, manage reviews, and boost retention with AI-driven tools. It simplifies daily operations, enhances customer engagement, and helps grow your business productively, making it a smart choice for shop owners.
Do you still feel that Shopgenie is not the right choice for you? Connect with our customer support staff at (661) 384-7070 for further assistance.
Shopgenie Features
Auto Repair Booking Tool
It helps shops customize their booking process by enabling users to upsell declined jobs and capture leads. Shops can integrate with Google and track marketing effectiveness. It ensures a smooth and profitable customer booking experience.
Auto Repair Websites
It enables auto shops to attract more customers with AI-optimized, SEO-friendly websites. These websites are designed for higher rankings and increased car counts. They also create a professional online presence that stands out from competitors.
Auto Repair Call Tracking And Recording
This important feature records, tracks, and transcribes calls. It helps shops improve customer interactions and measure marketing success. AI-driven insights and customizable call scoring assist in coaching teams effectively.
Auto Repair CRM
This advanced feature boosts customer retention with AI-powered marketing and automated reminders. It enables service follow-up and customer segmentation. Furthermore, an Omni-channel inbox ensures seamless communication across texts, calls, emails, and web chat.
Auto Repair Reviews Software
Auto repair reviews software feature automates customer review collection and enhances online reputation. It builds trust by showcasing feedback. AI-powered responses help shops engage effortlessly with reviews in just one click.
Auto Repair Calendar
The auto repair calendar feature assists shops in managing schedules with drag-and-drop appointments. Furthermore, its easy blocking for holidays or technician availability ensures smooth and efficient daily operations.
Pros And Cons of Shopgenie
Pros
Appointment scheduler
Streamlined online booking
Consolidates marketing tools
Supports SEO and Google Ads
Cons
Call tracking limitations
Initial feature availability delays
Constant platform changes
Shopgenie Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Excellent solution”
Pros
I really love the Google reviews feature! It's such an easy way to keep track of feedback from customers and it helps build trust with new clients. It's become a game-changer for us in managing our reputation online. Simple, effective and super useful.
Cons
Honestly, it would be awesome if we could use our main number to track calls. That's something I'd love to see added!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“stands out from the competition”
Pros
The appointment scheduler is definitely the standout feature of ShopGenie for me. It's super simple and easy to use, which makes booking appointments smooth but what really makes It shine is how it integrates with platforms like TekMetric and its seamless compatibility with Google and search engines. The way it all comes together into one cohesive platform is unbeatable. I'm all in on the future, not stuck in the past and It is helping me get there.
Cons
ShopGenie is still in the early stages, so anyone jumping on board needs to be ready for constant updates and changes. Some of them might not always work perfectly right away but that's just part of the process. It's not a dealbreaker; it just means patience is key as the platform keeps improving.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“I love it”
Pros
ShopGenie has been an absolute lifesaver at our shop. I'm 33, so I'm pretty tech-savvy, and I know my way around websites, marketing, and SEO. But lately, as I've taken on more responsibilities, it's been harder to stay on top of all the tech stuff. Before, I used to do everything myself, website updates, Google ads, appointment scheduling, reminders and handling quote requests. Slowly, I started outsourcing these tasks to companies like Kukui for websites, Mailchimp for email blasts and an SEO expert for Google ads. It was better but honestly, it became time-consuming and managing so many different people was a headache. Then I found ShopGenie. It's an all-in-one platform that takes care of everything under one roof. Now, I don't have to juggle a bunch of different tools anymore and I can focus on what I really love, fixing cars and taking care of my customers. As a guy with a newborn at home, I really don't want to waste time figuring out new marketing tools. It has saved me so much time and energy and I'm so glad I made the switch. If you're opening a shop or just looking to streamline your marketing, trust me, it's time to switch to ShopGenie. The team behind it really gets what the next generation of customer service is all about. Adapt or die, right?
Cons
I jumped on pretty early, so not all of Shopgenie's features were up and running yet. It took a little while for me to explore everything it has to offer. But now, the product is amazing and ready to take my auto repair shop to the next level from the start.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Shopgenie offer an API?
Yes, Shopgenie offers an API.
Does Shopgenie have a mobile app?
No, Shopgenie does not have a mobile app.
What language does Shopgenie support?
Shopgenie supports only the English language.
What types of pricing plans does Shopgenie offer?
Shopgenie pricing is available through three plans, i.e., the Free booking tool plan, the Lite plan ($345/month), and the Pro plan ($495/month).
What other apps does Shopgenie integrate with?
Shopgenie smoothly integrates with Solera, Reserve with Google, Pit Crew Loyalty, Tekmetric, Protractors, Google Tag Manager, and Shopware.
What level of support does Shopgenie offer?
Shopgenie offers phone, email/helpdesk, FAQs/forums, and knowledge base support.