Last Updated Jun 16, 2025
Overview
Overall Rating
Based on 30 users reviews
4.1
Rating Distribution
Positive
83%
Neutral
10%
Negative
7%
Pros And Cons of Aircall
Pros
The platform loads quickly, addressing issues like audio problems with ease
Offers the ability to sync contacts between different phone lines
Easy to use with minimal training required
Dedicated customer support channels
Cons
Regular app updates interrupt call-taking
Some users suggest that SMS analytics should be improved, like its call reporting
Frequently Asked Questions
Yes, Aircall provides API access.
Aircall supports multiple languages, including French, English, German, and Spanish.
Aircall offers a mobile app compatible with both iOS and Android.
Aircall integrates with Salesforce, HubSpot, Intercom, Zendesk, Pipedrive, and many others.
Aircall cost structure includes flexible pricing plans to suit different voice solution needs, including the Essentials plan at $40 per license, the Professional plan at $70 per license, and a Custom plan available upon request. Users can request details on the Aircall price analysis.
Aircall software supports various industries, including education and e-learning, financial services, healthcare, marketing and advertising, travel and hospitality, recruitment, and retail and e-commerce.
Aircall provides support through a 24/7 live representative, chat, phone, email, a knowledge base, and FAQs/forums.