Aircall

Aircall

30 Review(s)

Overview

Aircall provides a reliable, user-friendly communication platform for sales and support teams. The software integrates with major CRMs and essential business tools. While a simpler exit process could enhance conference call management, Aircall offers a quick setup and intuitive interface. Moreover, Aircall supports AI tools to eliminate several manual tasks.

Overall Rating

Based on 30 users reviews

4.1

Rating Distribution

Positive

83%

Neutral

10%

Negative

7%

Starting Price
Custom

What Is Aircall?

Overview

Aircall software is a cloud-based business phone and call center system that streamlines customer support and sales operations. It integrates with CRM and helpdesk systems, offering features like voicemail, queueing, call recording, shared inbox, contact management, and team performance tracking. Aircall also provides phone numbers for remote calling and real-time process monitoring, which helps increase operational efficiency.

Aircall Pricing

The Aircall price model offers adaptable pricing plans tailored to fit various voice solution needs, which include:
  • Essentials: $40/license
  • Professional: $70/license
  • Custom: Request a quote

Get a detailed Aircall cost analysis to choose a suitable plan for your business.

Disclaimer: The pricing is subject to change.

Aircall Integrations

The software integrates with several third-party apps, including:

  • Salesforce
  • HubSpot
  • Intercom
  • Zendesk
  • Pipedrive
  • MS Dynamics
  • Avoma
Schedule a free Aircall demo to learn more about its integration tools.

Who Is Aircall For?

Aircall software helps across various industries, such as:

  • Education and e-learning
  • Retail and e-commerce
  • Financial services
  • Healthcare
  • Recruitment
  • Marketing and advertising
  • Travel and hospitality

Is Aircall Right For You?

Aircall drives productivity for SMBs with its robust software and dedicated team, enhancing customer and employee satisfaction as key growth drivers. The software provides cutting-edge tools and integrations to call centers and other facilities to streamline customer support. Due to its reliability and ease of use, Aircall has the trust of thousands of companies, such as Lokalise, Pipedrive, and quip.

Are you still unsure about Aircall? Contact our team at (661) 384-7070 and get expert guidance for further queries.

Pros And Cons of Aircall

Pros

  • The platform loads quickly, addressing issues like audio problems with ease

  • Offers the ability to sync contacts between different phone lines

  • Easy to use with minimal training required

  • Dedicated customer support channels

Cons

  • Regular app updates interrupt call-taking

  • Some users suggest that SMS analytics should be improved, like its call reporting

Frequently Asked Questions

Yes, Aircall provides API access.

Aircall supports multiple languages, including French, English, German, and Spanish.

Aircall offers a mobile app compatible with both iOS and Android.

Aircall integrates with Salesforce, HubSpot, Intercom, Zendesk, Pipedrive, and many others.

Aircall cost structure includes flexible pricing plans to suit different voice solution needs, including the Essentials plan at $40 per license, the Professional plan at $70 per license, and a Custom plan available upon request. Users can request details on the Aircall price analysis.

Aircall software supports various industries, including education and e-learning, financial services, healthcare, marketing and advertising, travel and hospitality, recruitment, and retail and e-commerce.

Aircall provides support through a 24/7 live representative, chat, phone, email, a knowledge base, and FAQs/forums.