Alivo
Last Updated
Overview
Alivo helps roofing contractors manage calls, schedule inspections, and follow up on leads with AI-driven agents. While occasional call handling delays might occur, its CRM integration and multi-channel support improve response times. It is reliable for small to mid-sized roofing businesses looking to streamline customer communication.
Alivo Specifications
- Call Monitoring
- Call Reporting And Analytics
- CRM Integration
- Omnichannel Support
Alivo Features
Answer Every Call
The platform ensures that every customer call is answered, day or night, by AI agents like Lilly. This also reduces missed leads and prevents potential revenue loss. It also allows businesses to focus on core operations while maintaining consistent communication with clients.
Be First To Respond
The software enables rapid replies to new inquiries, often within seconds. Being among the first to respond increases the chances of securing inspections before competitors. It also enhances customer trust and satisfaction by demonstrating timely engagement.
Automatically Follow-Up
This feature automates follow-ups across calls, texts, and emails until appointments are confirmed. It removes the need for manual tracking and ensures no leads fall through the cracks. The software maintains consistent communication, improving conversion rates, and operational efficiency.
Schedule More Inspections
Alivo software helps convert interest into booked inspections efficiently. Faster response times result in more scheduled appointments and potential jobs. This streamlines workflow, ensuring that businesses maximize opportunities from incoming leads.
Pros And Cons of Alivo
Pros
Reduces manual follow‑ups and workload
AI improves lead engagement and conversions
Drives more conversions from leads
Cons
System responses may need adjustment
Training the system takes ongoing effort
Alivo Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“fantastic support”
Pros
Using this has been a really positive experience. The chatbo feature is simple to work with and the customer service has been the highlight for me. Max and Hailey always reply quickly and are incredibly helpful whenever I have questions. Their level of dedication and care really shows and I have nothing but good things to say. I'd highly recommend it.
Cons
Overall, my experience with it has been very positive although there have been moments when I wasn't completely sure how to update and apply changes in the KB. That said, the process has been becoming more simplified over time. It's obvious the team is putting effort into making it more user friendly and I'm looking forward to seeing how it continues to improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“great AI sms partner”
Pros
I came across this through a Thumbtack email announcing their partnership and getting started was incredibly easy. The onboarding felt quick and the AI SMS platform they built was clear, flexible and much more capable than I even expected to use at first. We've since added their AI SMS service to our website and it's being used every single day. Beyond the product itself, Hailey has been outstanding to work with. Whether it's a standard request or something more custom, she responds incredibly fast and helps make things happen. Her can do attitude really stands out and it's honestly refreshing to work with someone so reliable and proactive when you're trying to get things done.
Cons
My only wish is that Yelp would adopt an integration with Alivo the way Thumbtack has. That's not really a criticism of the program because it seems pretty clear that the delay is on Yelp's side. Speed to lead matters so much now and having more platforms integrate with Alivo would make the service even more valuable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“a key part of our lead intake”
Pros
After using it for several months, it has become a key part of our lead intake and nurturing process. The AI features connect with our leads right away and do a really good job of turning them into high quality meetings!!
Cons
I honestly have nothing to complain about. Everything has been working really well!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does Alivo integrate with?
Alivo supports integrations with multiple platforms, such as Leap, Jobber, HubSpot CRM software, KickServ, and Roofr.
Does Alivo offer an API?
No, Alivo does not offer an API.
What language does Alivo support?
Alivo primarily supports English.
Who are the typical users of Alivo?
Alivo features are used by organizations across businesses, including construction, property maintenance, roofing, HVAC, home services, and remodeling.
Does Alivo have a mobile app?
No, Alivo does not offer a dedicated mobile app.
What types of pricing plans does Alivo offer?
Alivo offers two pricing plans, including Agent Team ($1,299/month) and Team Additions (+ $649 /month). Get a detailed Alivo cost breakdown tailored to your specific requirements.
What level of support does Alivo offer?
Alivo offers support through online booking.