Bright Pattern

Bright Pattern

Claimed

Claimed

14 Review(s)

Overview

Bright Pattern software is a powerful cloud-based contact center software that enhances customer experience with seamless Omnichannel support, unified reporting, and quick implementation. While email routing lacks flexibility, Bright Pattern compensates with smooth integration and implementation. Empower your business with reliable, compliant, and flexible solutions designed to grow with you.

Overall Rating

Based on 14 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Bright Pattern?

Overview

Bright Pattern is a robust and multipurpose contact center software designed for organizations, from startups to major corporations. It provides strong, cloud-based solutions that enable seamless consumer interactions across multiple channels. Customer service teams and support centers trust Bright Pattern and enhance operational efficiency with its secure, compliant, and easily scalable platform. It brings ease for users with quick implementation and comprehensive reporting, making it a preferred choice for modern businesses.

Bright Pattern Pricing

Bright Pattern cost is offered through four plans:
  • Call Center Standard
  • Digital CX
  • Omnichannel CX
  • Bright Pattern Mobile

Users can get pricing according to their business needs by contacting sales.

Bright Pattern Integrations

Bright Pattern software integrates with the following apps:

  • Microsoft Dynamics 365
  • Salesforce
  • Zendesk
  • Oracle Service Cloud
  • ServiceNow
  • HubSpot
  • Zoho
Watch the free Bright Pattern demo to learn more about its integrations.

Who Is Bright Pattern For?

Bright Pattern is designed for enterprises, mid-sized businesses, and virtual call centers and covers the below-mentioned industries/sectors:

  • Healthcare
  • Insurance
  • Retail
  • Travel and Hospitality
  • Financial Services and Banking
  • Telecommunications
  • Government
  • Education

Is Bright Pattern Right For You?

Bright Pattern is the ultimate solution due to its strong Omnichannel compatibility, cloud-based flexibility, and smooth CRM connectivity. It provides the users with comprehensive analytics, AI-powered capabilities, and user-friendly interfaces, making it both cost-effective and successful in improving customer service operations.

Are you still unsure whether Bright Pattern is the perfect choice? Please contact our customer service staff at (661) 384-7070 so that you can make a better decision.

Pros And Cons of Bright Pattern

Pros

  • Easy to use and implement

  • Intuitive interface

  • Smooth integration and implementation

  • Powerful features

Cons

  • Log out button placement issue, according to some software users

  • Email routing lacks flexibility

  • Few settings are complex, according to some software users

Frequently Asked Questions

Yes, Bright Pattern offers an API.

Bright Pattern integrates with Zendesk, Salesforce, ServiceNow, Hubspot, Zoho, Oracle Service Cloud, and Microsoft Dynamics 365.

Bright Pattern supports English, German, and Arabic languages.

Yes, Bright Pattern supports mobile devices.

Bright Pattern price is only available upon request.

Bright Pattern is typically used by enterprises, medium-sized businesses, and virtual call centers. It covers healthcare, financial services and banking, education, insurance, retail, telecommunications, travel and hospitality, and government industries/sectors.

Bright Pattern provides support through phone and email.