Last Updated
Overview
Britannic delivers consultative technology solutions for cloud, unified communications, and digital transformation. Its scalable and adaptable solutions meet diverse enterprise needs efficiently. While some users note a complex setup process, its AI-driven automation, outcome-focused managed services, and support ensure seamless operations.
Be the first one to leave a review!
No review found
Starting Price
Custom
Britannic Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is Britannic?
Britannic is a UK-based technology partner delivering unified communications, contact center platforms, and managed IT services for mid-sized enterprise organizations. Its proprietary NetX Session Initiation Protocol (SIP) platform provides advanced call routing, analytics dashboards, and carrier-grade reliability.
The company's Customer Success Programme includes discovery workshops, Return On Investment (ROI) analysis, and ongoing performance reviews that address operational challenges through measurable business outcomes. The software manages the entire technology lifecycle from strategic planning through monitoring and support.
Britannic Pricing
Britannic offers custom pricing plans based on specific organizational requirements and deployment preferences. For instance, branded calls pricing starts at £100/1000 monthly calls.
Disclaimer: The pricing is subject to change.
Britannic Integrations
Britannic supports integration with multiple systems and platforms, such as:
- Microsoft Teams
- Salesforce
- Zoom
- HubSpot CRM software
Who Is Britannic For?
Britannic software is ideal for a wide range of industries and sectors, including:
- Housing associations
- Legal services
- Insurance companies
- Financial services
- Professional services
- Local government
- Higher education
Is Britannic Right For You?
If you are struggling with legacy telephony, fragmented communication tools, or limited IT oversight, Britannic’s consultative approach and managed services can help. Its cloud-ready communication platforms, proactive monitoring, and tailored IT solutions reduce complexity and improve reliability.
Recognized in the industry, Britannic was shortlisted as Tech Company of the Year at the Thames Valley SME Growth 100 Awards 2025, reflecting its proven impact. Moreover, G-Cloud 14 and Crown Commercial Service accreditation makes the solution suitable for public sector procurement requirements. In addition, ISO certifications spanning quality management, information security, business continuity, and IT service management demonstrate commitment to governance standards.
Still doubtful if Britannic is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Britannic Features
Unified Communications Solutions
This Britannic feature combines voice, messaging, and collaboration tools so organizations can centralize communication channels and support remote working without complex infrastructure investments.
Cloud Connectivity Platform
The proprietary cloud connectivity platform provides high availability and flexible voice services hosted on resilient networks, improving continuity and performance for real‑time communications.
Intelligent Managed Services
It provides end-to-end support for cloud and on-premises telephony systems. Services include proactive monitoring, call management, and system maintenance, ensuring reliable communications, reduced downtime, and streamlined operations for enterprise and public sector organizations.
Contact Center Capabilities
This feature provides cloud-based, omnichannel support with intelligent call routing, real-time analytics, and automated self-service. The platform integrates with CRM systems, optimizing customer interactions, improving first-call resolution, and enhancing overall service efficiency for enterprise and public sector organizations.
Digital Transformation Support
The platform’s cloud, telecom, and managed services meet government standards for compliance and security. This enables public sector organizations like councils, healthcare, and education to procure solutions easily and securely through a pre‑approved platform.
Pros And Cons of Britannic
Pros
Supports seamless communication across teams
Provides reliable managed IT services
Enables efficient cloud and SIP connectivity
Cons
Require technical planning for deployment
Higher complexity for smaller organizations
Britannic Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What language does Britannic support?
The software supports more than 100 written languages, including English, Arabic, Russian, Japanese, and more.
What other apps does Britannic integrate with?
The platform integrates with various third-party tools, including Microsoft Teams, Salesforce, Zoom, and HubSpot.
Does Britannic offer a mobile app?
No, Britannic doesn’t offer a mobile app.
Does Britannic offer an API?
Yes, it offers an API.
What types of pricing plans does Britannic offer?
Britannic price is custom based on organizational needs, with branded calls starting at £100/1,000 monthly calls. Contact us for a Britannic cost estimate.
What level of support does Britannic offer?
Britannic offers support through phone, email, and a help request form.
Who are the typical users of Britannic?
Typical users include organizations in housing, government, healthcare, finance, education, and professional services.