CallTools

CallTools

Claimed

Claimed

19 Review(s)

Overview

CallTools provides cloud-based call center solutions, focusing on auto-dialing, call tracking, and real-time reporting. While its interface may take some time to master, the system helps streamline sales and customer service workflows, making it a solid option for call center efficiency and performance improvement.

Overall Rating

Based on 19 users reviews

4.8

Rating Distribution

Positive

95%

Neutral

5%

Negative

0%

Starting Price
Custom

What Is CallTools?

Overview

CallTools is a cloud-based call center software designed for industries like sales, telemarketing, and customer service. It provides inbound and outbound solutions to streamline communication and improve contact engagement. The platform helps businesses tackle issues like low connection rates, inefficient workflows, and tracking challenges, offering tools to optimize call campaigns and manage customer interactions effectively.

CallTools Pricing

CallTools cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

CallTools Integrations

CallTools software seamlessly integrates with various popular business applications, including:

  • Zapier
  • Gmail
  • Google Maps
  • Google Sheets
  • HubSpot
  • Slack
  • Zillow
  • Zoho
Watch a free CallTools demo to learn more about its integrations.

Who Is CallTools For?

The software is designed for businesses of all sizes across various industries, such as:

  • Telecommunications
  • Oil and energy
  • Marketing and advertising
  • Real estate
  • Consumer electronics
  • Insurance

Is CallTools Right For You?

Recognized as a reliable solution, CallTools significantly boosts productivity and enhances contact center performance, making it an ideal choice for organizations in need of robust call management capabilities. It provides extensive functionality with no long-distance fees and is both scalable and secure.

Still not sure if CallTools is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

Pros And Cons of CallTools

Pros

  • Can manage multiple calls at once

  • Regular and useful updates

  • Customizable

  • Visually appealing interface

  • Training and support easily available

Cons

  • Initial training is required

  • Dependency on internet quality

  • Reporting feature could be better, according to software users

Frequently Asked Questions

Yes, CallTools offers an API.

CallTools supports English.

CallTools integrates with Zapier, Gmail and Zillow.

The vendor site does not give any indication of supporting mobile devices.

CallTools price will depend on your business needs. Users can get custom pricing.

The typical users of CallTools are oil & energy, real estate and insurance industries.

CallTools offers email, chat, phone support, Knowledge Base and FAQs.