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Overview
Cloud Dial delivers cloud call-center telephony with IVR, virtual numbers, click-to-call, and missed-call services to keep teams reachable. Even though advanced call flows may require familiarization, its intuitive interface, real-time reporting, and 24x7 support help maintain reliable operations. All in all, it suits contact-center needs.
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Starting Price
Custom
Cloud Dial Specifications
Interactive Voice Response (IVR)
Call Recording
Call Reporting And Analytics
CRM Integration
What Is Cloud Dial?
Cloud Dial is a cloud call-center telephony platform that provides hosted voice services for businesses and contact centers. It offers Interactive Voice Response (IVR) to route callers and reduce wait times, missed-call solutions for cost-free lead capture and automated callbacks, and real-time reporting to monitor call volume and agent performance. Click-to-call and outbound calling streamline customer outreach while avoiding on-premises servers.
Cloud Dial Pricing
The software offers the following plans:
- Startup: ₹14,160/year
- Medium: ₹28,320/year
- Premium: ₹47,436/year
All prices include service tax. Each plan offers limited free usage/month as well.
Disclaimer: The pricing is subject to change.
Cloud Dial Integrations
The platform integrates with several third-party applications and systems, such as:
- HubSpot CRM software
- Salesforce
- Zendesk Suite
- Vtiger CRM
- Nimble
Who Is Cloud Dial For?
Cloud Dial is well-suited for a wide range of industries and sectors, including:
- Education
- Healthcare
- Mass media
- Food and beverages
- Financial services
- Real estate
Is Cloud Dial Right For You?
If your business struggles with high call volumes, missed leads, or inefficient agent tracking, Cloud Dial provides IVR, missed-call solutions, and outbound tools to improve contact capture and workflow clarity. Real-time reporting helps monitor performance and optimize operations without on-premises hardware. Its cloud-based setup offers flexible scalability and standard security measures, letting teams adjust capacity while maintaining routine data protections.
Still doubtful if Cloud Dial software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Cloud Dial Features
Cloud Dial features ‘Missed Call Alerts’ that collect customer data through no-cost calls. Integrated lead management, analytics, emails, SMS notifications, and developer APIs support streamlined processes while enabling easy customer engagement and insight generation.
With this feature, the platform offers virtual numbers forwarding calls to multiple pre-set numbers. HD call quality, call recording, voicemail, and portability simplify international communication while ensuring seamless customer access and flexible business operations.
The platform enables visitors to initiate calls directly from websites or apps. Smart agent routing, call recording, and easy integration help streamline communication while improving response efficiency and support accessibility.
