Vtiger boasts an AI-powered CRM solution, enabling organizations to maximize growth by aligning their marketing, sales, and support teams with ease. Its collective customer data empowers businesses to make informed decisions by simplifying CRM processes, making it an effective tool for uninterrupted operations and strong customer management.

Vtiger CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What is Vtiger CRM?

Overview

Vtiger CRM is a customer relationship management software that helps sales, marketing, and support teams work together to improve customer care. Vtiger CRM software helps businesses keep track of their customers by providing a 360-degree view of all customer information. This information can be used to optimize sales, support, and marketing strategies. The software also provides real-time insights and actions that can be taken to improve customer relations.

Vtiger CRM is software that helps sales teams in over 300,000 companies to manage customer data and boost sales performance. It offers a wide range of features that enable businesses to automate their sales and marketing processes, including web forms, email, and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys, and project management. Vtiger helps businesses improve customer relationships by providing them with the tools they need to manage customer interactions efficiently.

Vtiger CRM Pricing

Click on the Get Pricingfor detailed information about the Vtiger CRM Pricing.

Vtiger CRM Demo

You can request and watch a free Vtiger demo to see how it works. The CRM also offers a 15-day free trial and a free version so you can try it before purchasing the premium version.

Vtiger CRM Reviews

The software has been reviewed with an average rating of 4.3 out of 5 stars. Users liked the software for its ease of use, wide range of features, and ability to improve customer relations. Users also noted that the software is constantly updated with new features, making it a good investment for businesses. You can read more Vtiger CRM reviews in our Reviews Section.

Our Thoughts

Vtiger CRM is a powerful customer relationship management tool that helps businesses manage customer interactions more effectively. It offers a wide range of features that enable businesses to automate their sales and marketing processes. So, if you are looking for a CRM tool to help you boost your sales performance, then Vtiger is worth considering.

Vtiger CRM Features

The software provides a self-service portal for customers. Customers can log in to the portal to view their account information, submit support requests, and track the status of their requests. The self-service portal also includes a knowledge base, so customers can find answers to their questions without contacting support.

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The software provides a central location for teams to track and manage tasks. Users can assign tasks to individuals or groups, and team members can collaborate on tasks by leaving comments. The software task management feature also includes a built-in approval process so that team members can submit tasks for approval before completion.

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The software provides a central repository for all lead information. Users can update lead information in real-time, and leads can be assigned to sales team members. The software also includes a lead scoring system so that businesses can prioritize their sales efforts.

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The calendar/reminder system ensures that tasks are completed on time. You can set reminders for individual tasks or groups of tasks.

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Pros and Cons of Vtiger CRM

Pros

  • Combines sales, marketing, and support in one platform
  • Keeps track of customer assets and logs daily activities
  • Great customer support

Cons

  • Lack of access to the backend, creates an inability to edit stuff
  • Can be overwhelming to some users, due to an overload of features

Vtiger CRM Reviews

Overall Rating

4.2

25 Review(s)

Rating Distribution

5

star

(10)

4

star

(11)

3

star

(4)

2

star

1

star

June 2024

Versatile and scalable

Nathan

Internet

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

Pros

I value the ability to customize the CRM precisely to align with our business requirements, ensuring it seamlessly integrates with our operational strategies and enhances our efficiency. This flexibility allows us to optimize workflows and functionalities according to our specific needs, empowering us to achieve our business objectives more effectively and adapt swiftly to changes in the market landscape.

Cons

Connecting modules together can pose a challenge for beginners.

February 2024

Vtiger CRM is a Game Changer

Ismael

Business Supplies and Equipment

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Pros

Vtiger has revolutionized our operations, particularly for our sales team. Its diverse features enhance sales and marketing effectiveness, and using it is a pleasure. The standout feature is its automated sales and email marketing options, which facilitate seamless online sales and expand our customer reach, boosting productivity. It's also cost-effective, saving on marketing expenses, and the mobile app installation capability is a definite plus, enabling us to work from anywhere and achieve higher yields.

Cons

Honestly, this software has been incredibly beneficial for us. I would not rate this tool below 8/10.

January 2024

The great app

Hanane

Marketing and Advertising

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

It offers a variety of features tailored for smaller companies, making it simple to use.

Cons

It's an excellent application without any drawbacks.

Frequently Asked Questions

Yes, Vtiger CRM offers an API for use.