Last Updated Nov 7, 2025
Overview
Vtiger boasts an AI-powered CRM solution, enabling organizations to maximize growth by aligning their marketing, sales, and support teams with ease. Its collective customer data empowers businesses to make informed decisions by simplifying CRM processes, making it an effective tool for uninterrupted operations and strong customer management.
Overall Rating
Based on 99 users reviews
3.9
Rating Distribution
Positive
74%
Neutral
25%
Negative
1%
Starting Price
Custom
Vtiger CRM Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What is Vtiger CRM?
Overview
Vtiger CRM is a customer relationship management software that helps sales, marketing, and support teams work together to improve customer care. Vtiger CRM software helps businesses keep track of their customers by providing a 360-degree view of all customer information. This information can be used to optimize sales, support, and marketing strategies. The software also provides real-time insights and actions that can be taken to improve customer relations.
Vtiger CRM is software that helps sales teams in over 300,000 companies to manage customer data and boost sales performance. It offers a wide range of features that enable businesses to automate their sales and marketing processes, including web forms, email, and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys, and project management. Vtiger helps businesses improve customer relationships by providing them with the tools they need to manage customer interactions efficiently.
Vtiger CRM Pricing
Vtiger CRM Demo
Vtiger CRM Reviews
The software has been reviewed with an average rating of 4.3 out of 5 stars. Users liked the software for its ease of use, wide range of features, and ability to improve customer relations. Users also noted that the software is constantly updated with new features, making it a good investment for businesses. You can read more Vtiger CRM reviews in our Reviews Section.
Our Thoughts
Vtiger CRM is a powerful customer relationship management tool that helps businesses manage customer interactions more effectively. It offers a wide range of features that enable businesses to automate their sales and marketing processes. So, if you are looking for a CRM tool to help you boost your sales performance, then Vtiger is worth considering.
Vtiger CRM Features
The software provides a self-service portal for customers. Customers can log in to the portal to view their account information, submit support requests, and track the status of their requests. The self-service portal also includes a knowledge base, so customers can find answers to their questions without contacting support.
The software provides a central location for teams to track and manage tasks. Users can assign tasks to individuals or groups, and team members can collaborate on tasks by leaving comments. The software task management feature also includes a built-in approval process so that team members can submit tasks for approval before completion.
The software provides a central repository for all lead information. Users can update lead information in real-time, and leads can be assigned to sales team members. The software also includes a lead scoring system so that businesses can prioritize their sales efforts.
The calendar/reminder system ensures that tasks are completed on time. You can set reminders for individual tasks or groups of tasks.
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