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DialedIn CCaaS

DialedIn CCaaS

Last Updated Dec 17, 2024

Overview

DialedIn CCaaS software offers a solution for managing contact center operations by automating outbound calls. Although initial training is required, the software proves to be a solid choice for companies aiming to improve customer engagement and operational efficiency.

Overall Rating

Based on 21 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is DialedIn CCaaS?

Overview

DialedIn CCaaS is cloud-based contact center software designed for businesses looking to optimize their outbound calling efforts. It caters primarily to sales teams and customer service departments and provides solutions that automate call workflows, improve lead conversion, and deliver real-time performance insights. The platform helps companies overcome challenges like inefficient call management, lack of visibility into agent performance, and low conversion rates.

DialedIn CCaaS Pricing

The software offers four packages:

  • Small Business: $79/user/month (5-49 users)
  • Professional: $59/user/month (50-99 users)
  • Enterprise: $39/user/month (100-199 users)
  • Enterprise Plus: $25/user/month (200+ users)
DialedIn CCaaS cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Disclaimer: The pricing is subject to change.

DialedIn CCaaS Integrations

DialedIn CCaaS seamlessly integrates with various third-party integrations such as:

  • DNC.com
  • Salesforce
  • Sugar CRM
  • Zoho
  • Oracle
Watch a free DialedIn CCaaS demo to learn more about its integrations.

Who Is DialedIn CCaaS for?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Financial services
  • Utility companies
  • Travel and hospitality
  • Insurance
  • Banking
  • Construction
  • Debt collection
  • Non-profit organizations

Is DialedIn CCaaS Right For You?

As a leading solution in the contact center industry, DialedIn CCaaS enables businesses to streamline operations, boost productivity, and enhance customer engagement. The software does this without the need for complex on-premises systems or excessive manual intervention. It is scalable and secure and is regularly updated for better experiences.

Is DialedIn CCaaS right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.

Pros And Cons of DialedIn CCaaS

Pros

  • Regular updates

  • High volume of calls handled easily

  • Call recording available

  • Intuitive interface

  • Real-time reports

Cons

  • Lacks some advanced features

  • Initial training needed

  • Limited customization

Frequently Asked Questions

Yes, DialedIn CCaaS offers an API.

DialedIn CCaaS supports the English language.

DialedIn CCaaS integrates with DNC.com, Salesforce, Sugar CRM, Zoho, Oracle, and more.

DialedIn CCaaS supports the web.

DialedIn CCaaS price starts at Small Business: $79/user/month, Professional: $59/user/month, Enterprise: $39/user/month, and Enterprise Plus: $25/user/month. Users can get pricing for a tailormade plan.

The typical users of DialedIn CCaaS are the insurance banking and construction industries.

DialedIn CCaaS offers email, chat, phone support, Knowledge Base, and FAQs.