eTollFree is a robust platform that simplifies business communication with AI-driven telecom solutions. Its user-friendly, cloud-based platform offers live agent monitoring and insightful analytics. Although it lacks a mobile app, its robust features and seamless scalability enhance user experience, complemented by dedicated support that elevates communication efforts.

eTollFree Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

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What is eTollFree?

Overview

eTollFree revolutionizes business communication with its intelligent, AI-driven telecom solutions. Our user-friendly cloud platform features live agent monitoring and valuable analytics, keeping you connected and informed. Ideal for businesses of all sizes, eTollFree ensures that your communication needs are consistently met. With dedicated support, you can concentrate on what matters most: growing your business and delivering outstanding customer service.

eTollFree Pricing

eTollFree pricing is not mentioned on its official website. Get Pricing according to your business needs.

eTollFree Integrations

eTollFree has not given any details related to its integration arrangements. Feel free to watch eTollFree demo to learn more about its integrations.

Who Is eTollFree For?

eTollFree caters to businesses of all sizes, providing a cloud-based call center solution with customizable campaigns.

Is eTollFree Right For You?

eTollFree software is the perfect choice for your business as it caters to businesses of all sizes. It offers a comprehensive cloud-based call center solution supported by inbound and outbound calling features. It also helps in enhancing customer engagement through customizable campaigns and real-time reporting.

Still thinking about whether eTollFree is the perfect choice? Connect to our customer service team at (661) 384-7070 so that you can make a better decision. 

eTollFree Features

eTollFree enables users to leverage cutting-edge AI technology, streamlining communications through easy-to-use solutions like toll-free numbers and VoIP. It integrates smoothly with the existing systems, providing a scalable platform as your business evolves.

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This reliable feature empowers users to maintain strong connections with robust telephone systems. From traditional setups to advanced VoIP services, customizable solutions adapt to unique needs, including essential options like call forwarding, conferencing, and voicemail for enhanced communication.

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Users can benefit from a comprehensive feature that allows them to offload IT management, enabling a focus on core business activities. With services that include network management and cloud solutions, proactive support provides real-time monitoring and maintenance, preventing disruptions and maximizing operational productivity.

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This AI-powered feature helps users safeguard against cyber threats with advanced security measures. It offers round-the-clock monitoring of proactive protection against malware and ransomware, which ensures businesses are shielded from emerging risks and keeps vital data and systems secure at all times.

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Automation services enable users to enhance efficiency by automating routine tasks, including auto-dialers and CRM integrations. Tailored solutions scale with business growth, allowing teams to save time, minimize errors, and concentrate on strategic activities for improved productivity.

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Pros and Cons of eTollFree

Pros

  • Robust software features
  • Economical toll-free number
  • Good availability of options
  • Saves time scheduling calls

Cons

  • Complicated configuration process
  • Support response times are slow
  • Insufficient system usage guidance

eTollFree Reviews

Overall Rating

3.9

10 Review(s)

Rating Distribution

5

star

(6)

4

star

(1)

3

star

2

star

(2)

1

star

(1)

November 2024

they wouldn't refund my account credit

Anonymous

Biotechnology

Ease of use

2

Value for money

3

Customer Support

1

Functionality

1

Pros

The 99-cent price for a toll free number was really appealing. The call forwarding feature worked well most of the time, and it was simple to set up and use.

Cons

I experienced service interruptions, poor customer support, a confusing UI design, and frequent changes to the Terms of Service. Additionally the fax feature didn't work for over two years.

December 2020

I cannot use all the features!!!

Adiv "A.J."

Hospital & Health Care

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

The software is incredibly powerful, offering all the features (and more) that I could possibly need.

Cons

The features are hard to use because there are so many, and their configuration feels like navigating a maze. You end up relying heavily on eTollFree support, and that's when things start to go downhill. Their ticket system doesn't work well, someone takes the ticket, it sits for a while, and when you follow up, they claim it's resolved when nothing has been done. Then you open a new ticket, and the cycle repeats.

September 2019

Didn't live up to expectations

John

Marketing and Advertising

Ease of use

4

Value for money

4

Customer Support

1

Functionality

1

Pros

I like that the price is very low, and the toll-free number works just fine.

Cons

The auto attendant feature doesn't work for me. Their support team blames my recordings, even though they were professionally made and sound fine to me. They work on eTollFree's portal, but not on their phone system. Instead of taking responsibility, they just blame me.

Frequently Asked Questions

No, eTollFree does not offer API.