Freevoice: Pricing, Free Demo & Features

Last Updated Mar 16, 2026

Overview

Freevoice provides a cloud-based call center solution equipped with advanced queuing and reporting capabilities. Although new users may find the setup process slightly technical, its robust uptime and security standards provide reliable performance. Overall, its ability to integrate with various CRMs makes it a solid platform for optimizing agent productivity.

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Starting Price

Custom

Freevoice Specifications

Call Recording
Call Reporting and Analytics
CRM Integration
Predictive Dialing
Call Transfer and Conferencing
Call Routing
Cloud-Based Calling
Interactive Voice Response (IVR)
Call Monitoring
Omnichannel Support

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What Is Freevoice?

Freevoice is a cloud-based communication platform designed to streamline operations for call centers of all sizes. It offers a scalable architecture that allows businesses to manage high call volumes without proprietary hardware. Key capabilities include advanced call queuing and virtual hold technology, which reduce caller wait times and improve satisfaction. Additionally, Freevoice software provides detailed, real-time reporting, enabling managers to effectively address specific pain points in agent productivity and workflow efficiency.

Freevoice Pricing

Besides its Phone system starting at $5.90/user, the Freevoice cost for its Call Center modules ranges across the following plans:

10 Users Plan: $149/month (plus usage)
100 Users Plan: $199/month (plus usage)
1000 Users Plan: $299/month (plus usage)

Request a personalized Freevoice pricing quote for your business.

Disclaimer: The pricing is subject to change.

Freevoice Integrations

The software supports integration with multiple platforms, such as:

Watch a free Freevoice demo to explore its integration arrangements in detail.

Who Is Freevoice For?

Freevoice is ideal for businesses, especially call centers, sales teams, and franchises, that need a flexible, cloud-based phone system to manage customer communication at scale.

Is Freevoice Right For You?

If you require a flexible communication platform that ensures data integrity and high availability, Freevoice is a robust choice. It uses a geographically diverse, redundant network to ensure reliability for critical operations. Its "Local Presence" capability helps improve answer rates by matching caller IDs to local areas. With STIR/SHAKEN authentication, Freevoice ensures your calls are verified and trusted, making it a secure choice for businesses focusing on outbound engagement.

Still not sure about Freevoice? Contact our support team at (661) 384-7070 for further guidance.

Freevoice Features

Call Queuing

This feature enables the system to automatically manage inbound calls when agents are busy by placing callers in an organized line. The software plays welcome messages and estimates wait times to maintain caller engagement during peak periods.

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Virtual Hold

Freevoice supports a virtual queuing option that allows callers to keep their place in line without staying on the phone. This tool automatically initiates a callback when an agent becomes available, respecting the customer's time.

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Agent Portal

This platform provides a centralized web-based interface where agents can log in, manage their availability, and view personal statistics. It empowers staff to handle calls efficiently from any location with internet access.

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Local Number Display

The system utilizes dynamic caller ID matching to automatically display a local area code to the person being called. In this regard, it helps increase answer rates for outbound campaigns by creating a local presence.

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Agent And Queue Reports

Freevoice allows managers to access detailed historical and live reports regarding agent performance and queue activity. It provides critical metrics, such as wait times and call durations, to assist with operational optimization.

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Pros And Cons of Freevoice

A quick look at Freevoice's strengths and weaknesses to
help you decide if it's the right fit

Pros

Predictive dialer for high-volume outbound calls
Local presence enables caller ID matching for trust-building with customers
Streamlines flexible inbound and outbound campaign management

Cons

Advanced sentiment analysis or AI features could be beneficial
Call scripting tools offer minimal personalization flexibility

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Freevoice have a mobile app?

No, Freevoice does not offer a standalone mobile app; however, it supports softphones for iOS and Android devices, alongside PC and Mac.

What other apps does Freevoice integrate with?

Freevoice software integrates with various third-party platforms, such as Zoho, SuiteCRM, DebtPayPro, Centrex, amoCRM, and SugarCRM.

What types of pricing plans does Freevoice offer?

Other than its Phone system starting at $5.90/user, the Freevoice price for its Call Center modules ranges across the following plans: 10 Users Plan at $149/month (plus usage), 100 Users Plan at $199/month (plus usage), and 1000 Users Plan at $299/month (plus usage). Request a personalized Freevoice pricing quote for your business.

Who are the typical users of Freevoice?

The typical users of Freevoice features are businesses, especially call centers, sales teams, and franchises, that need a flexible, cloud-based phone system to manage customer communication at scale.

What level of support does Freevoice offer?

Freevoice provides support through phone, email, form submission, and WhatsApp.

What language does Freevoice support?

Freevoice is primarily available in English.

Does Freevoice offer an API?

Yes, Freevoice offers an API.