Last Updated May 14, 2025
Overview
Overall Rating
Based on 22 users reviews
4.2
Rating Distribution
Positive
73%
Neutral
23%
Negative
0%
Starting Price
Custom
Top Recommended Software
Pros And Cons of SuiteCRM
Pros
Easy installation and user-friendly application for managing customer data
Effortless dashboard setup saves time and improves user experience
Helps track sales and automate lead assignment for better sales management
Extensive functionality and limitless modification options are available
Cons
Integration capabilities are low, and commercial support is unavailable
Complexity in customization is especially challenging for new users
Requires technical skills for configuration not ideal for beginners
Frequently Asked Questions
SuiteCRM offers integration with wide-ranging apps, including Dropbox, Slack, Mailchimp, Webhook, Xero, DocuSign, and QuickBooks.
Yes, SuiteCRM provides an API.
The typical users of SuiteCRM are professionals in industries including healthcare, manufacturing, finance, retail, travel, energy, and the public sector.
As SuiteCRM is an open-source program and is free, its pricing plans for both hosting and support services vary. The hosted plans include Starter at £130/month, Business at £180/month, Premium at £280/month, and Dedicated starting from £3,200/year. Furthermore, the support services are available with Silver at £1,200, Gold at £3,600, Platinum at £6,000, and SuiteASSURED with customized pricing.
Apart from general community support, SuiteCRM provides premium support services based on the selected plan.
SuiteCRM supports English as its primary language; however, users can upload and install any language.
Yes, SuiteCRM has a mobile app for Android and iOS users.