SuiteCRM

SuiteCRM

Last Updated May 14, 2025

Overview

SuiteCRM helps businesses build stronger customer connections with a full-featured CRM solution. While customization gets a little complex for new users, installation is easy, and managing customer data is user-friendly. Overall, SuiteCRM offers intuitive tools that boost productivity, enhance service delivery, and support smarter decision-making across your entire organization.

Overall Rating

Based on 22 users reviews

4.2

Rating Distribution

Positive

73%

Neutral

23%

Negative

0%

Starting Price
Custom

What Is SuiteCRM?

SuiteCRM is trusted by organizations of all sizes looking to streamline customer interactions and accelerate success. It offers an advanced suite of features that simplify data management, boost sales performance, and enhance client relationships. Its flexibility supports businesses across industries, helping teams collaborate better and achieve their goals faster. SuiteCRM software comes with an open-source foundation and strong community support. It brings a reliable, scalable, and efficient solution to meet evolving customer needs.

SuiteCRM Pricing

Although the software is open-source and free to download and use, the SuiteCRM cost for hosting and support services plans, along with a 30-day free trial, is as follows:

SuiteCRM Hosted

  • Starter: £130/month (billed annually) for up to 10 users.
  • Business: £180/month (billed annually) for up to 50 users.
  • Premium: £280/month (billed annually) for up to 150 users.
  • Dedicated: From £3,200/year

Support Services

  • Silver: £1,200/-
  • Gold: £3,600/-
  • Platinum: £6,000/-
  • SuiteASSURED: Customized pricing
Obtain a detailed pricing breakdown of all plans to figure out which plan stands out as per your requirements and budget.

Disclaimer: Prices are subject to change.

SuiteCRM Integrations

SuiteCRM offers smooth integration with a variety of apps, such as:

Watch a free SuiteCRM demo to learn more about its integration arrangements.

Who Is SuiteCRM For?

SuiteCRM serves businesses and organizations of all types that want to better manage customer relationships and drive growth. It is widely used across multiple industries, such as:

  • Manufacturing
  • Public Sector
  • Finance
  • Energy
  • Retail
  • Healthcare
  • Travel

Is SuiteCRM Right For You?

SuiteCRM is the perfect option for small to mid-sized businesses that are looking for a customizable, open-source, and flexible CRM solution. No matter whether you are in sales, marketing, or customer support, it helps systemize processes and improve customer relationships. SuiteCRM is also a scalable option as it grows with your business needs.

Do you need assistance to decide if SuiteCRM is the best option? Contact our support staff at (661) 384-7070 for expert guidance regarding any further queries.

Pros And Cons of SuiteCRM

Pros

  • Easy installation and user-friendly application for managing customer data

  • Effortless dashboard setup saves time and improves user experience

  • Helps track sales and automate lead assignment for better sales management

  • Extensive functionality and limitless modification options are available

Cons

  • Integration capabilities are low, and commercial support is unavailable

  • Complexity in customization is especially challenging for new users

  • Requires technical skills for configuration not ideal for beginners

Frequently Asked Questions

SuiteCRM offers integration with wide-ranging apps, including Dropbox, Slack, Mailchimp, Webhook, Xero, DocuSign, and QuickBooks.

Yes, SuiteCRM provides an API.

The typical users of SuiteCRM are professionals in industries including healthcare, manufacturing, finance, retail, travel, energy, and the public sector.

As SuiteCRM is an open-source program and is free, its pricing plans for both hosting and support services vary. The hosted plans include Starter at £130/month, Business at £180/month, Premium at £280/month, and Dedicated starting from £3,200/year. Furthermore, the support services are available with Silver at £1,200, Gold at £3,600, Platinum at £6,000, and SuiteASSURED with customized pricing.

Apart from general community support, SuiteCRM provides premium support services based on the selected plan.

SuiteCRM supports English as its primary language; however, users can upload and install any language.

Yes, SuiteCRM has a mobile app for Android and iOS users.