Last Updated Dec 28, 2024
Overview
Overall Rating
Based on 10 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Last Updated Dec 28, 2024
Based on 10 users reviews
5
Positive
100%
Neutral
0%
Negative
0%
Enhanced visual support
Easy implementation
Video saving & layover functionality
Intuitive user interface tools
The software may slow down some computers, especially those with insufficient RAM or a weak video card
Call quality depends on the end user's device and connection
Yes, Help Lightning provides API access.
Help Lightning provides multilingual support through English, Spanish, Portuguese, French, German, Italian, Chinese (Simplified), Japanese, and Korean.
Help Lightning integrates with several third-party applications, including ServiceNow, ServicePower, Salesforce, Genesys, and IFS.
Yes, Help Lightning offers support for mobile devices.
The Help Lightning pricing structure operates on user licenses. Users can request a custom quote for detailed Help Lightning software costs.
Help Lightning benefits various industries, including medical and scientific equipment, telecommunications, manufacturing, distribution and logistics, office equipment, energy and utilities, and food and beverage equipment.
Help Lightning provides various support options, including Chat, Email/Help Desk, Phone Support, FAQs/Forum, and Knowledge Base.