Last Updated Dec 28, 2024

Overview

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 10 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Pros And Cons of Help Lightning

Pros

  • Enhanced visual support

  • Easy implementation

  • Video saving & layover functionality

  • Intuitive user interface tools

Cons

  • The software may slow down some computers, especially those with insufficient RAM or a weak video card

  • Call quality depends on the end user's device and connection

Frequently Asked Questions

Yes, Help Lightning provides API access.

Help Lightning provides multilingual support through English, Spanish, Portuguese, French, German, Italian, Chinese (Simplified), Japanese, and Korean.

Help Lightning integrates with several third-party applications, including ServiceNow, ServicePower, Salesforce, Genesys, and IFS.

Yes, Help Lightning offers support for mobile devices.

The Help Lightning pricing structure operates on user licenses. Users can request a custom quote for detailed Help Lightning software costs.

Help Lightning benefits various industries, including medical and scientific equipment, telecommunications, manufacturing, distribution and logistics, office equipment, energy and utilities, and food and beverage equipment.

Help Lightning provides various support options, including Chat, Email/Help Desk, Phone Support, FAQs/Forum, and Knowledge Base.