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Laivly

Laivly

Last Updated Sep 8, 2025

Overview

Laivly software is an agentic AI platform built to automate and optimize contact center workflows across channels. While it may have occasional note-taking issues, it delivers real-time guidance, autonomous task execution, and actionable analytics, reducing manual effort and improving consistency without requiring backend integrations.

Overall Rating

Based on 9 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Laivly?

Laivly is an artificial intelligence (AI) and enterprise automation platform designed primarily for contact centers. It offers features such as live transcription, real-time agent scripting, AI-enhanced case notes, and agent performance reporting. The platform provides in-the-moment agent guidance, quality assurance, workflow automation, and actionable insights to improve efficiency and customer experience. Laivly integrates with existing systems without complex APIs, enabling AI agents to assist or autonomously handle customer interactions across multiple channels.

Laivly Pricing

The vendor offers custom pricing. Get in touch with us to get a personalized Laivly price quote.

Laivly Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the Laivly demo to learn more about its integration arrangements.

Who Is Laivly For?

Laivly is ideal for a wide range of industries and sectors, including: 

  • Retail
  • Healthcare
  • Media and entertainment
  • Logistics
  • Technology

Is Laivly Right For You?

Laivly software is well-suited for contact centers seeking to modernize operations with AI-driven automation and real-time agent assistance. Its standout feature is an API-free integration that works directly on agents' desktops, enabling seamless adoption without complex system changes. Laivly excels in boosting productivity by automating repetitive tasks and providing in-the-moment guidance, making it ideal for businesses looking to improve customer experience and agent efficiency in industries like logistics and retail.

Still doubtful if Laivly is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Laivly

Pros

  • It is easy to deploy across multiple endpoints

  • The agent adoption is high without needing heavy support

  • Facilitates the navigation of complex workflows for teams

Cons

  • Users report occasional errors with transcription

  • Sometimes, the conversation summary may not be accurate

Frequently Asked Questions

No, Laivly does not offer mobile applications.

Laivly offers a contact form on its website where users can submit inquiries. Furthermore, Laivly’s support portal offers a searchable knowledge base, training resources, and request submission via login with Sidd Platform credentials.

Laivly supports the English language.

Laivly pricing plans are tailored to the needs of businesses. Get in touch with us to get a custom Laivly cost estimate.

No, Laivly does not offer an API.

Laivly integrates with applications such as Google Voice, Zendesk Suite, Genesys, Avaya, and more.

The typical users of Laivly include industries and sectors, such as healthcare, retail, logistics, technology, and more.