Microsoft Teams Phone Reviews

“simple to use”

Pros

Using Skype feels very simple and getting around the platform is simple. People can start using it right away without needing any training.

Cons

I'd suggest updating Skype's overall interface since it currently feels a bit outdated.

“saves time”

Pros

Keeping in touch with coworkers, both in our office and across other locations, is really convenient. It's much faster than sending an email when I need to ask something and get a quick reply. The video calling feature has also been excellent.

Cons

I haven't run into any issues and I'm very satisfied with the overall functionality.

“helpful features”

Pros

Getting into the platform is very simple and using it feels pretty adaptive. It also comes with plenty of useful features that make it a solid tool overall.

Cons

At times, I run into trouble when trying to connect to meetings.

“fantastic for global teamwork”

Pros

Teams has been a really flexible messaging platform for me making it simple to connect and meet with coworkers across my region and in other countries. Beyond the meeting tools, the fact that it's part of Microsoft 365 is a major advantage especially because it works so well with other Microsoft apps and makes file sharing much more convenient.

Cons

Microsoft Teams has been a reliable and versatile app in my day-to-day work and I hardly run into problems when using it. The only issue I notice from time to time is that some app settings seem to change on their own.

“user-friendly team file sharing”

Pros

Our team really loves how user-friendly it is. Being able to create groups and share files within teams has also been a huge plus for us.

Cons

Honestly I can't point to anything negative. Our company genuinely loves using Teams.

“reliable chat”

Pros

Being able to chat and host virtual meetings in one place has been really useful.

Cons

When the bandwidth drops, the cameras can freeze and disrupt the meeting.

“great video quality”

Pros

Microsoft Teams has been a really convenient way to connect with coworkers over video, talk through work and even handle several job interviews all in one place.

Cons

Every now and then, I run into audio problems or some lag during video calls. It usually seems tied to the internet connection on one side of the call or the other.

“messaging works but calls don't”

Pros

Getting in touch with people and sending messages through the app was pretty simple. For the most part, it ran fairly well... at least most of the time.

Cons

Last time I used Skype, I dealt with a lot of connection issues and dropped calls. Its VOIP protocol felt pretty flawed and that became really obvious whenever I tried calling other people.

“free calling that keeps teams connected”

Pros

Skype gives me a free way to make video and audio calls which works really well for team collaboration and also for staying in touch with friends and family.

Cons

The only downside for me is that calling landlines and mobile phones can be a little pricey.

“boosts productivity”

Pros

Across our organization, Microsoft 365 is part of the daily workflow and Microsoft Teams has turned into a key collaboration hub for us. Features such as group messaging, video meetings and tight integration with other Microsoft Office applications help the team work together more efficiently.

Cons

Even though Microsoft Teams comes with a broad set of collaboration features, it can be difficult for non-technical users like HR or accounting staff to get comfortable with at first. It also uses a fair amount of system resources which can affect device performance and cause machines to run hotter. Also, the free plan comes with restrictions, such as less storage and shorter meeting time limits.

“Its good”

Pros

Working remotely feels a lot more manageable with Microsoft Teams. It connects well with my other tools so meetings, calendar, schedule and chat all stay together in one flexible place. The audio and video quality are consistently reliable too, whether I'm joining from my laptop or my phone.

Cons

Honestly I don't have much to complain about. If anything, it asks for software updates fairly often but that's probably more of a benefit than a real issue.

“I like using it”

Pros

One of the biggest advantages is how well it connects with the rest of the Microsoft ecosystem through Office365. Everything works together in a way that feels smooth and convenient when using other Microsoft apps.

Cons

A downside is that connecting it with external apps often means paying for separate subscriptions before you can actually use those features which can be frustrating.

“instant access”

Pros

Getting in is quick and immediate and it works as a really strong alternative to email.

Cons

I honestly haven't run into any drawbacks that come to mind.

“efficient for remote team meetings”

Pros

It meets the need for remote meetings between teams efficiently and gets the job done well.

Cons

It's a bit more complicated than other tools that offer the same features.

“video calls worldwide”

Pros

Lets me make video calls with people anywhere in the world.

Cons

Unfortunately, over the years, almost all messaging apps have started offering video calling too.

“all-in-one team communication”

Pros

Teams is really simple to use and includes all the essentials in one place, like chat, video meetings and file sharing. It also connects well with other Microsoft apps which makes it even more useful.

Cons

The biggest downside is the price since it feels expensive compared with other alternatives.

“Feels dated”

Pros

Has a solid connection with the Microsoft ecosystem which helps a lot when it comes to sharing work and keeping everything better organized.

Cons

Using it can be pretty complicated and it doesn't feel very adaptive. Also, there are other apps in the same category that do the job better.

“convenient to use”

Pros

The part I appreciate most about Teams is the video meeting feature. It's very convenient and adapts well to different situations.

Cons

Chatbox is the frustrating part. It's difficult to use especially when I want to create a group and it takes me a long time to get it set up properly.

“Its great”

Pros

Having multiple group chats is really helpful because it keeps different project conversations organized and separate from one another.

Cons

I do wish there were more GIF choices. There are already plenty available but it still feels like that part could be improved.

“user-friendly and simple”

Pros

It's very user-friendly and you really don't have to be a computer expert to use it comfortably.

Cons

At times, the call quality isn't very good and the person on the other end can sound robotic.