Microsoft Teams Phone Reviews

“useful features”

Pros

Our team uses this collaboration platform with Office 365 for chat, meetings and file sharing and it brings everything together in one place. The customizable features and app integrations are also a big plus because they help us tailor the workspace and improve productivity.

Cons

At first, it can feel a bit overwhelming for new users especially because there are so many features and integrations to explore.

“excellent outlook integration”

Pros

The integration with Microsoft 365 apps especially Outlook, works perfectly and fits really well into the workflow.

Cons

Does need the right Microsoft licensing and it's not all that useful when paired with tools outside the Microsoft ecosystem.

“quick setup”

Pros

It's simple to use and adding users or setting up groups doesn't take much effort.

Cons

There has been a slight delay with messages coming through at times although I'm not certain whether that's due to MS Teams itself or the server we were using.

“easy to manage”

Pros

Program covers a wide range of needs, from sharing files to chatting in writing and making calls with or without video. I also really enjoy being able to join meetings through it.

Cons

One downside is that receiving calls is not possible when the device is in standby mode.

“smooth outlook integration”

Pros

The interface is simple to use and it connects really well with other Microsoft products especially Outlook.

Cons

Desktop version can occasionally take longer than expected to receive updates.

“real-time access anywhere”

Pros

Very simple to use and I can get to my data from different devices at the same time without any hassle. It's a really effective way to store and share documents in real time.

Cons

Every now and then, the app locks my account for no clear reason and I have to switch to the browser version to get it working again.

“Love it!”

Pros

Keeping in touch with the team is really simple which makes day-to-day communication much more practical.

Cons

At times, the format feels a bit outdated and doesn't always match what a younger audience expects.

“perfect for WFH”

Pros

Our office started using this app for meetings and even the first onboarding session was done through Microsoft Teams. The mobile version works really well and it helps me stay organized by managing tasks and projects across different teams. Because of that, keeping track of upcoming project work is much more structured. Also, the video and audio quality has been very good.

Cons

Something it's missing is the ability to upload meeting recordings directly to Google Drive or other third-party storage services. The Windows app also feels a bit slow sometimes and takes a while to load.

“amazing chat features”

Pros

You can arrange meetings with anyone from anywhere which makes it really convenient. It also lets you build communities based on specific topics, groups or fields which is very useful. Meetings can be scheduled according to the calendar and the platform is readily accessible and available whenever needed. The download is quick too, taking only a few seconds.

Cons

At this point, everything has been working well. It's very simple to use.

“User friendly!”

Pros

Teams channels give us more than just chat rooms and cloud storage, they also make it simple to upload, share and keep information updated. The platform feels secure and stays accessible to anyone who has the right authorization. It's also really helpful that admin rights can be separated from viewing and editing permissions which makes it easier to divide responsibilities and ensures the right group is handling and delivering the final work.

Cons

One area that still needs improvement is the AI-generated transcript especially when it comes to accuracy.

“easy microsoft integration”

Pros

Using it has been very simple and it integrates really well with Microsoft systems. It also gives organizations useful limitations to help maintain security and confidentiality.

Cons

There are occasional bugs but that's pretty normal with any software. Aside from that, I really don't have any complaints.

“solid video conferencing”

Pros

When it comes to simple video conferencing, this software does the job really well though there are a couple of limitations to keep in mind.

Cons

At the same time, it falls behind some competitors because it doesn't include features like AI integration, custom templates and other extras which can definitely be a drawback.

“useful feature”

Pros

Having the team setup, file sharing and action tracking all in one place works really well and keeps everything centralized.

Cons

It starts to fall short when a project has more complex requirements and needs something more advanced.

“its nice”

Pros

It's a dependable communication tool for the whole team and even for external contacts. There are also plenty of practical features and apps that make day-to-day collaboration really useful.

Cons

Calls can occasionally have connection issues and since the latest update, the selection of GIFs and emojis feels a bit cluttered and harder to navigate.

“helpful internal communication”

Pros

Worked really well for internal communication especially when we were already on the phone.

Cons

Honestly, nothing comes to mind as a downside. I had a positive experience using the platform overall.

“secure team folders”

Pros

Having multiple teams with specific members assigned works really well and it's useful that files can be uploaded into folders that only those members are allowed to access.

Cons

When a folder contains several images, viewing them is pretty time-consuming because after opening one file, there's no way to jump straight to the next. You have to close each image and open the next one separately.

“strong team collaboration”

Pros

The collaboration features are really strong. They make it simple to stay in touch with my team, coworkers and even people outside the company.

Cons

At times, the platform feels a bit overwhelming to navigate.

“works wonderfully with microsoft tools”

Pros

Since it's already built into Microsoft Windows, O365 and Outlook, it fits naturally into the workflow without needing extra setup. It's also simple to use on both laptops and tablets which makes it very convenient day to day.

Cons

Con is that connectivity can be unreliable when the Wi-Fi is slow and the voice quality is not always very good.

“recording feature is fantastic”

Pros

One thing I really enjoy about Microsoft Teams is the recording feature. It's been very useful and works really well for my needs.

Cons

Settings and feature options in Microsoft Teams can feel a bit complex and take some time to figure out.

“flexible backgrounds”

Pros

Getting started is basically plug-and-play and the fact that it's free makes it even better. I also really appreciate the flexibility with backgrounds since you can upload your own or just use the ones they provide.

Cons

Every now and then it gets a little glitchy and there are times when calls get dropped. Even with that happening occasionally, it's still an overall solid tool.