Last Updated May 21, 2025
Overview
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Last Updated May 21, 2025
Based on 1 users reviews
5
Positive
100%
Neutral
0%
Negative
0%
Detailed reports that help users understand customer interactions
Helps users find the root cause of problems quickly
Many users find the software user-friendly
The software is a bit hard to learn at first
The price is a concern for smaller businesses
NICE Nexidia offers 24/7 phone and online support, with varying response times based on the service level agreement (SLA).
No, it does not have a mobile application.
NICE Nexidia software offers seamless integration with various systems and platforms, including Relativity, Consilio, and IPRO Tech.
NICE Nexidia is well-suited for a variety of industries and sectors, such as Legal, Finance, and Healthcare.
NICE Nexidia supports multiple languages for both speech and text analytics. It provides advanced analytics capabilities in several languages, including but not limited to English, Spanish, French, German, Italian, Portuguese, Dutch, and Japanese.
Yes, NICE Nexidia offers APIs.
NICE Nexidia cost will vary depending on your organization's type and needs. Users can request pricing for the plan that best suits them.