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Overview
Ooma Office helps small teams manage business calls with cloud-based VoIP, virtual receptionist, mobile apps, and flexible call handling. While advanced enterprise contact center capabilities are limited, it suits small businesses, remote teams, and multi-location offices that need reliable, straightforward business phone communications.
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Starting Price
Custom
Ooma Office Specifications
Interactive Voice Response (IVR)
Call Recording
Call Routing
Voicemail And Callback Management
What Is Ooma Office?
Ooma Office is a cloud-based VoIP business phone solution designed for small businesses and distributed teams. It provides call management, virtual receptionist, mobile apps, virtual fax, voicemail, and unlimited calling through a centralized online portal. The platform supports number porting, multiple extensions, and flexible device use without required hardware. It helps organizations manage business communications efficiently while supporting remote work and multi-location operations.
Ooma Office Pricing
The Ooma Office cost is structured around the following plans:
- Essentials - $19.95/user/month
- Pro - $24.95/user/month
- Pro Plus - $29.95/user/month
- Enterprise - Custom pricing
Disclaimer: The pricing is subject to change.
Ooma Office Integrations
Ooma Office features seamless integration with various third-party applications, including:
- Zapier software
- HubSpot CRM software
- Square for Retail
- Microsoft Dynamics 365
- QuickBooks Online
- Clio software
- Jobber
Who Is Ooma Office For?
The platform caters to a variety of industries, including:
- Automotive
- Construction
- Education
- Hospitality
- Healthcare
- Non-profit
- Real estate
Is Ooma Office Right For You?
If you’re a small business looking to communicate professionally using a cloud-based phone system, Ooma Office provides a centralized way to manage business calling without required hardware. It is positioned for teams that want flexibility, mobility, and a straightforward setup as they grow.
Ooma Office has been recognized by PC Magazine readers as the best business VoIP phone service for twelve consecutive years, including a 2025 Business Choice award. Customer examples such as First Presbyterian Church and IDEM Safety Switches USA highlight cost savings and reliability, making it a strong fit for small organizations focused on efficient business communications.
Still not sure if Ooma Office is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Ooma Office Features
Ooma Office software manages incoming calls using custom greetings, information, and multilingual menus through the platform. It routes callers to extensions or ring groups, supports dial-by-name, and separates business-hours and after-hours call flows.
Ooma Office enables online faxing by assigning each extension a dedicated fax number linked to the platform. It lets administrators manage access and logs while users send, receive, and view faxes anywhere.
This feature delivers private voicemail for each extension, automatically enabled and managed through the platform. It sends messages as email audio files, supports read status, optional transcriptions, and flexible access across multiple devices.
The platform allows multiple assigned devices to ring together when a call arrives through the platform. It supports one analog phone, one IP phone, and one mobile device or app per extension.
The software connects existing paging systems to broadcast announcements and alerts through the platform. It uses a paging adapter and dashboard setup to enable multicast paging from business phones without complex installation.
