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Overview
Rinkel offers cloud-based business phone systems that transform mobile devices into professional call centers, improving reachability and customer interactions. It provides flexible call routing and voicemail options. Although the queue features are somewhat limited, its mobile focus and easy setup make it a practical choice for mobile teams.
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Starting Price
€10
/user/month (Essential plan)
Rinkel Specifications
- Interactive Voice Response (IVR)
- Call Reporting and Analytics
- Real-Time Dashboard
- Call Transfer and Conferencing
What Is Rinkel?
Rinkel is a cloud-based telephony solution that provides virtual fixed-line numbers forwarded to mobiles, enabling professional calling without additional hardware. It addresses missed calls through queuing and menus, separates personal and business lines on one device, and supports remote work with webphone access. Users gain better customer service via transfers and recordings, while international options expand reach. This setup reduces costs compared to traditional systems and improves daily communication flow for small teams.
Rinkel Pricing
Rinkel offers flexible per-user monthly subscriptions with promotional discounts:
- Essential: €10/user/month
- Professional: €15/user/month
- Expert: €25/user/month
- Custom: Custom pricing
Disclaimer: The pricing is subject to change.
Rinkel Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Rinkel For?
Rinkel is ideal for a wide range of industries and sectors, including:
- Manufacturing
- Retail
- Automotive
- Sales
Is Rinkel Right For You?
Seeking reliable virtual telephony on mobiles? Rinkel separates work calls effectively and handles high volumes without missed opportunities. It solves issues like unprofessional personal numbers and poor call distribution in remote settings. The platform follows GDPR for data protection. Secure connections switch to mobile networks when needed, and plans adjust for growth.
Still not sure if Rinkel is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Rinkel Features
Outgoing Calling
Rinkel features let users initiate calls from mobiles or computers displaying the business number only. Customers see a professional identifier regardless of device. This maintains a clear separation between personal and work communications. The approach maintains consistent interactions across locations. Teams benefit from enhanced credibility and focused call handling.
Call Forwarding
Incoming calls route to chosen colleagues or devices in set orders or simultaneously. Configurations can be adjusted quickly in the app or the browser. This ensures coverage across team members. Proper distribution prevents delays in assistance. Overall efficiency rises with better reachability.
Call Transferring
Active calls move to suitable colleagues with hold options and notes. Notifications alert recipients for smooth takeovers. The process connects callers to right experts fast. It reduces wait times and the need for repeated explanations. Customer satisfaction improves through efficient resolutions.
Call Menu
Voice menus direct callers to departments or individuals upon connection. Setup is simple in the app or the browser. This guides inquiries accurately from the start. It cuts down unnecessary handoffs. Support delivery speeds up for everyone involved.
Queue Management
Multiple simultaneous calls wait in line with optional music and messages. Duration limits transfer to voicemail if needed. This captures opportunities during busy periods. No potential business slips away unnoticed. Handling capacity grows without added staff.
Pros And Cons of Rinkel
Pros
Separates work and personal calls
Enables browser-based calling
Handles multiple calls queued
Cons
Transfer notes are not always detailed
Hold music choices remain basic
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Frequently Asked Questions
Does Rinkel offer an API?
Yes, Rinkel provides API and webhooks for integrations.
Who are the typical users of Rinkel?
Rinkel is commonly used by manufacturing, automotive, and sales teams.
What types of pricing plans does Rinkel offer?
Rinkel price starts from €10/user/month. Get a personalized Rinkel cost estimate.
Does Rinkel have a mobile app?
Yes. Rinkel offers a dedicated mobile app.
What other apps does Rinkel integrate with?
Rinkel connects with HubSpot, WordPress, and various other platforms.
What language does Rinkel support?
Rinkel supports multiple languages, including English and Spanish.
What level of support does Rinkel offer?
Rinkel provides support through phone, email, and chat.