UJET

UJET

16 Review(s)

Overview

UJET is a customer support solution that enhances communication through seamless voice and digital channels. While it requires some time to integrate fully into existing systems, the software’s focus on improving customer experiences makes it a strong option for businesses seeking efficient service solutions.

Overall Rating

Based on 16 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is UJET?

Overview

UJET is a cloud-based customer support solution designed for businesses seeking to elevate their customer experience. Catering primarily to contact centers and service teams, it offers a unified platform that streamlines communication across voice and digital channels. By addressing common challenges such as fragmented interactions and long response times, UJET helps organizations enhance efficiency and customer satisfaction.

UJET Pricing

UJET offers five packages:

  • Basic
  • Pro
  • Enterprise
  • Digital
  • IVA
UJET software cost of each package will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

UJET Integrations

The software seamlessly integrates with various popular business applications, including:

  • Google Cloud
  • Microsoft Dynamics
  • Oracle
  • Zendesk
  • Salesforce
  • Zoho
  • Servicenow
Watch a free UJET demo to learn more about its integrations.

Who Is UJET For?

The software is designed for businesses of all sizes across various industries, such as:

  • Consumer services
  • IT
  • Outsourcing/offshoring
  • Supermarkets
  • Retail
  • Health & wellness

Is UJET Right For You?

As an industry leader, UJET stands out for its focus on delivering a more integrated and responsive support system. This enables teams to better serve their clients and adapt to evolving consumer needs. The software gives customers AI-powered customer experiences and offers security in line with the strictest industry standards. It also grows with your business needs.

Still not sure if UJET is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

Pros And Cons of UJET

Pros

  • Regular updates

  • Easy to use and deploy

  • Customizable

  • Efficient customer service

  • Clear sound

Cons

  • Adapter feature can be inconsistent at times, according to software users

  • Limited flexibility

Frequently Asked Questions

Yes, UJET offers an API.

UJET supports several languages including English, Italian, Japanese and Spanish.

UJET integrates with Zoho, Google Cloud and Oracle.

UJET supports Android and iOS devices.

UJET software price depends on your business needs. Users can get pricing for a tailormade plan.

The typical users of UJET are IT, consumer services and retail industries.

UJET offers email, phone support, and FAQs.