ULTATEL: Pricing, Free Demo & Features

Name: ULTATEL
Rating: 5 (10 reviews)

Last Updated Oct 12, 2026

Overview

ULTATEL is a comprehensive cloud communications platform categorized as VoIP software that empowers organizations to unify their voice, video, and messaging into a single interface. While its extensive range of enterprise features might overwhelm new users, it offers industry-leading reliability and crystal-clear voice quality.

Overall Rating

Based on 10 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

ULTATEL Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
Omnichannel Support
Predictive Dialing
Call Scripting
Real-Time Dashboard
Voicemail And Callback Management
Call Transfer And Conferencing

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What Is ULTATEL?

ULTATEL serves as a centralized communication hub designed to bridge the gap between traditional telephony and modern digital workflows. It provides businesses with a unified platform to manage internal collaboration and external customer service across any device. By utilizing its "Clarity" platform, teams can leverage a variety of advanced features including visual voicemail, auto-attendants, and mobile apps. The software specifically solves the pain point of fragmented communication systems, ensuring that employees remain productive and reachable whether they are in the office, remote, or on the move.

ULTATEL Pricing

ULTATEL offers the following plans:

Essential: $18/user/month
Premium: $24/user/month
Ultimate: $34/user/month

Request a personalized ULTATEL pricing quote for your business today!

Disclaimer: The pricing is subject to change.

ULTATEL Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the ULTATEL demo to learn more about its integration arrangements.

Who Is ULTATEL For?

ULTATEL software is ideal for a wide range of industries and sectors, including:

Professional services (Law firms, accounting, and consulting)
Healthcare providers (HIPAA-compliant communication)
Real estate and property management
Retail and eCommerce support teams
Education and non-profit organizations
Financial services and insurance

Is ULTATEL Right For You?

ULTATEL is the definitive choice for businesses that need a high-performance phone system without the maintenance burden of on-premise hardware. Its standout feature is its Microsoft Teams Integration, which allows users to make and receive external calls directly within the Teams app, creating a truly unified workspace. Trusted by thousands of users, ULTATEL is a proven problem solver for teams struggling with dropped calls and disconnected remote workers. It empowers your workforce to deliver professional service through advanced call routing and real-time analytics, ensuring every customer interaction is handled with precision.

Still unsure about ULTATEL features? Contact us at (661) 384-7070 for further guidance.

ULTATEL Features

Cloud PBX And Auto Attendant

Professionalize your business image with an intelligent virtual receptionist. This feature allows you to create custom greetings and automated menus that route callers to the correct department or extension instantly, ensuring no lead is missed.

See How It Works

Microsoft Teams Direct Routing

Turn Microsoft Teams into a full-featured phone system. ULTATEL enables seamless external calling within the Teams interface, allowing your staff to use one platform for internal chat, video meetings, and global telephony.

See How It Works

Omnichannel Contact Center

Engage customers across their preferred channels. ULTATEL’s contact center module unifies voice, SMS, email, and web chat into a single agent desktop, supported by intelligent skills-based routing and real-time supervisor monitoring.

See How It Works

Pros And Cons of ULTATEL

A quick look at ULTATEL's strengths and weaknesses to
help you decide if it's the right fit

Pros

Native Microsoft Teams integration simplifies unified communications
Excellent voice quality and 99.999% uptime reliability
Highly scalable for both small teams and large enterprises

Cons

Some users report that the app might slow down during peak hours
UI can be more simplistic for easy usage as suggested by some users

ULTATEL Reviews

Insights from real users on ULTATEL’s features,
performance, and overall experience.

Total 10 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Anonymous

Information Technology and Services, 11-50 employees

5.0

June 2026

“responsive support every time”

Pros

Their tech support has been excellent. Whenever we need help someone is available right away and issues get resolved quickly.

Cons

A few features in the admin dashboard come locked by default even for admin users. I would have preferred those to be enabled automatically for all super users and admins.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Hospital & Health Care, 11-50 employees

5.0

June 2026

“reliable service”

Pros

Getting in touch with the staff is always pleasant because they're consistently friendly and responsive. I'm also a big fan of the platform itself since it's very user friendly and the service has been reliable every time.

Cons

One thing I'd really like to see is the ability for a single user to access multiple organizations. As an MSP, we currently need a separate login for every org we support which can be inconvenient.

Rating Distribution

Ease of use

Value for money

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Functionality

Anonymous

Small Business, 11-50 employees

5.0

May 2026

“fantastic call routing”

Pros

Being away from the office is a lot less stressful now because this helps us stay connected without missing caller interactions. The call routing is a big improvement over what we had before and it fits our needs really well. The pricing feels fair, their customer service has been terrific and I was also happy that the initial setup was pretty quick.

Cons

The only downside has been the taxes though that's not really something they can control.

Rating Distribution

Ease of use

Value for money

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Functionality

View All 10 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does ULTATEL offer?

ULTATEL price starts with Essential plan at $18/user/month, Premium at $24/user/month and Ultimate at $34/user/month. Get a detailed ULTATEL cost breakdown tailored to your specific requirements.

Who are the typical users of ULTATEL?

ULTATEL features are used by office administrators, customer support teams, remote workers, and IT managers in various industries.

Does ULTATEL offer an API?

Yes, ULTATEL offers an API.

Does ULTATEL have a mobile app?

Yes, ULTATEL does offer a dedicated mobile app.

What language does ULTATEL support?

ULTATEL software primarily supports English.

What other apps does ULTATEL integrate with?

ULTATEL supports integration with a wide range of platforms, including Zoho, Teams, Zendesk, Salesforce and HubSpot.

What level of support does ULTATEL offer?

ULTATEL offers support via phone support, email, blogs, and detailed documentation.