Last Updated Dec 28, 2024
Overview
Overall Rating
Based on 16 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of Vocalcom Hermes360
Pros
Simplified communication through artificial intelligence
Provides a complete omnichannel experience for seamless customer service
Features excellent process integrations and a robust scripting engine
It offers significant flexibility to adapt to evolving business needs
Cons
Product documentation needs improvement
Limited focus on inbound calls
Frequently Asked Questions
Yes, Vocalcom Hermes360 provides API access.
Vocalcom Hermes360 supports English, Spanish, French, and Portuguese.
Vocalcom Hermes360 integrates with several applications, including Salesforce, Zendesk, Microsoft Dynamics 365, and HubSpot.
Yes, Vocalcom Hermes360 offers support for mobile devices.
The Vocalcom Hermes360 price structure will depend on an organization's size and requirements. Users can request a custom quote for detailed Vocalcom Hermes360 software cost.
Vocalcom Hermes360 benefits various industries, including banks and financial services, insurance, healthcare, leisure and travel, outsourcing, retail and services, telecommunications, and utilities.
Support options offered by Vocalcom Hermes360 include phone support, email/help desk, and a knowledge base.