ChiroTouch Chiropractic EMR Software

Bone Doctors: Get this!

Pros

I’ve been operating a private orthopedic consultancy since mid-2022, and after having used Chirotouch extensively in a hospital ward setting, took their basic subscription for my individual work. From updated bone charts and treatment recommendations to excellent patient charting and billing, this software offers it all. Their friendly helpline execs are always ready to assist (have made many calls to learn).

Cons

There is a learning curve, but not too much. Medical staff soon picks it.

Decent EMR for chiropractic work; could use more customizations

Pros

Hands-down the best chiropractic care management software around. Has helped us increase our patient turnover through better care delivery.

Cons

Please add more custom templates; patient portal gets stuck on occasion.

Great Transition to ChiroTouch

Pros

A) The ability to construct an EHR to my exact specifications. B) The ability to have the front desk, biller, and DC all work seamlessly.

Cons

A little overwhelming at first which was solved by getting great support from Laurence Peppler from the support team and getting me up to speed fast. Hats off to him.

Great company. Brilliant staff

Pros

The company staff is incredibly kind and amiable. From their sales representatives and training staff to their unparalleled support staff. Whatever issue we might face, they go above and beyond to find a timely resolution for it. We had a time limit to complete the implementation of the new software and their training team was a great help throughout the process. They sure deserve compensation for their devoted performance. As for the software, it is easy to use, very flexible and offers a lot of options for customization. Note-taking has just the right features for a chiro’s office. This software has been a noteworthy help to our practice.

Cons

The learning curve is slightly challenging. Navigating through the system can be confusing but once you have learned it, it’s pretty simple and intuitive. It streamlines the workflow.

Great Customer Support

Pros

Kudos to Complete Chiropractic Sports & Wellness. I have the utmost admiration for the customer support staff at CT. Elienai C. is an operator there who helped me through a very difficult insurance billing and accounting problem today and I am so grateful for her patience because there is no way I could have figured that out on my own. ChiroTouch is an amazing software that makes chiropractic practice far easier for us. Online forms for new patients and online schedules for providers to access at any time and place are a huge help. OpenEdge, for an integrated credit card system, makes billing very simple. There are options for care packages for service.

Cons

The setup still shows a few glitches every now and then but that can be overlooked, and the online scheduling isn’t always the smoothest process. The Verify option does not work for all insurances. We currently have a request-based system in which patients send requests for appointments where they could see the schedule including the free and taken slots. This resulted in negative feedback from them so we had to take that whole service down.

Chirotouch is the best decision weve made for our clinic!

Pros

This is the best decision for our business that my husband ever made. It may have saved our marriage! LOL I am saving so much time on my billing and patient recalls and once my staff learned it has made all of our lives easier, which means our patient care has dramatically improved! Thank you for all the training and support as they have been amazing. 6 months later and still amazed by the software and the support has been world-class - they are always helpful and very nice. ChiroTouch Chiropractic EMR Software is amazing.

Cons

Support is not open on Saturday, but they need a break too as well.

A great product

Pros

ChiroTouch Chiropractic EMR Software is so easy to use and great for chiropractors. We see a lot of patients every day and this has really helped us manage our flow. Learning it and using it every day has been seamless.

Cons

There are no cons to talk of at the moment.

Best billing for cashless practices

Pros

ChiroTouch Chiropractic comes with all the insurance forms and claims documentation that you would need. There are a lot of automated features which reduce menial administrative work. The charting feature is really easy once you have them customized and set up how you like them according to your desire.

Cons

NA

4.5/5

Pros

ChiroTouch Chiropractic EMR Software is easy to move between pages. The customer service is highly competent and can answer any question

Cons

More guidance and tutorial videos are needed on the website for our information.

All your needs will be met

Pros

I really like the billing portion of the software. You can post EOBs and track claims. Creating disputes is also no longer tricky. I am not going to switch from this now for a long time.

Cons

Wish they would introduce the web-based version soon. Cant wait for it.