Last Updated
Overview
Qualer offers comprehensive asset management, maintenance scheduling, and compliance tracking for laboratories. Although its extensive feature set may require training for new users, the software enhances operational efficiency. It ensures regulatory compliance, making it a valuable tool for lab management. Several users laud Qualer for its security, support, and reliability.
Overall Rating
Based on 14 users reviews
4.6
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Starting Price
Custom
Qualer Specifications
- Work Order Management
- Maintenance Logs
- Purchasing
- Incident Management
What Is Qualer?
Qualer is a cloud-based asset and service management platform to streamline maintenance, calibration, and compliance workflows. It caters to laboratories and regulated industries, offering solutions that enhance safety measures by managing and tracking equipment maintenance, ensuring all lab assets are in optimal condition. The software helps organizations reduce equipment repair costs and maintain compliance with industry standards. In this regard, Qualer is a reliable solution for providing real-time visibility into asset performance and automating preventive maintenance schedules.
Qualer Pricing
Qualer software offers the following three customizable packages:
- Asset Control Basic
- Asset Control Plus
- Service Assurance
Qualer Integrations
The software seamlessly integrates with various applications, including:
- Okta
- Tsheets
- Google Calendar
- QuickBooks
- Oracle PeopleSoft
- Braintree
- PayJunction
Who Is Qualer For?
It serves businesses of all sizes across various industries, such as:
- Biotechnology
- Healthcare
- Medical Devices
- Lab technology
Is Qualer Right For You?
Qualer software is a reliable choice for businesses seeking efficient asset management and compliance control. It ensures regulatory adherence, reduces downtime, improves audit readiness, automates maintenance tracking, enhances operational efficiency, minimizes compliance risks, and centralizes documentation. Qualer helps businesses save time, reduce costs, and maintain high-quality standards by streamlining workflows and providing real-time visibility. As mentioned earlier, the software is well-lauded for its reliability, support, and security among hundreds of its clients, including Halozyme, Strand Therapeutics, and Affymetrix.
Still not sure about Qualer? Contact our support team at (661) 384-7070 and get expert assistance regarding further queries to make the best decision.
Qualer Features
Total Asset Compliance
Qualer ensures that all laboratory equipment and instruments meet regulatory standards by maintaining accurate records, tracking maintenance, and providing calibration is up to date. This feature reduces compliance risks, improves audit readiness, and helps organizations adhere to industry regulations without manual tracking or paperwork.
Compliance Dashboard
It provides a real-time, centralized view of asset statuses, upcoming maintenance, and regulatory deadlines. Users can monitor compliance levels simultaneously, preventing lapses that could result in operational disruptions or regulatory penalties. This feature also streamlines oversight and allows for better decision-making and proactive management.
Validated System
The software supports compliance with GAMP®5 and 21 CFR Part 11 standards, ensuring that laboratory processes remain secure and audit-ready. Qualer provides initial and ongoing validation, reducing the burden on staff and the risk of compliance failures. Overall, this is a solution for organizations to meet industry-specific regulatory needs.
Scheduling
Qualer automates preventive maintenance and calibration workflows, enabling users to set service intervals, assign tasks, and track completion. By keeping assets in peak condition, this feature helps minimize downtime, extend equipment lifespan, and ensure regulatory compliance. So, businesses no longer need manual tracking or last-minute servicing.
Asset Documentation
Users can centralize all relevant records, including user manuals, calibration certificates, and maintenance logs. Qualer ensures that organizations can quickly access critical information for audits, troubleshooting, or regulatory reporting. This feature enhances efficiency and compliance management by reducing paperwork and improving document retrieval.
Pros And Cons of Qualer
Pros
Efficient equipment processing
Streamlined equipment management
Real-time monitoring capabilities
User-friendly interface
Cloud-based accessibility
Cons
Customization options have room for improvement, according to some users
Some users suggest that its support is responsive, but the initial setup process could be more simplified
There can be occasional data migration challenges
Qualer Reviews
Total 14 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars14%
3
Stars0%
2
Stars7%
1
Stars0%
Share your experience
Airlines/Aviation, 11-50 employees
Less than a year
“Needs to improve customization and support”
Pros
It is affordable and definitely will be a great option for you if your needs fit within the features Qualer offers.
Cons
They promised us lots of features we never got. They said it would work with our P-Touch printers, but years later it still does not. Now, they want to charge us thousands of dollars for features they originally said were included. When we ask for new features, they don't seem to understand what we need. I even sent them step by step instructions to add a web-hook to their API and they still could not do it. This has been the same frustrating experience for three years. Nothing works like it should. Everything needs a workaround and sometimes even that's not possible. I am being paid full-time just to write custom scripts to add features through their API because it's our only option. We cannot create add-ons or plugins ourselves, and they do not seem capable of adding the features we need, even when we guide them through it.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
2
Functionality
2
Biotechnology, 11-50 employees
Less than 6 months
“Truly impressive”
Pros
I find it very easy to use. Plus all the features it has make it easy for me to keep equipment maintained, on schedule and running at its best.
Cons
Well I am not sure exactly what needs improvement, but data transfer and integration could definitely be better. It should be easier for end users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Biotechnology, 51-100 employees
Less than a year
“User-friendly software”
Pros
The interface is really user-friendly. Also it is easy to navigate and I can quickly find what I need. Even though I'm not highly tech-savvy, I can set up things myself on the admin page.
Cons
Sometimes Qualer loads slowly when I open it, but that might just be an internet issue at work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Qualer offer an API?
Yes, Qualer offers an API.
What language does Qualer support?
Qualer supports English Language.
What other apps does Qualer integrate with?
Qualer integrates with Okta, Tsheets, Google Calendar, QuickBooks, and several other apps.
Does Qualer have a mobile app?
Yes, Qualer offers a mobile app, which is an offline companion app available for additional charges only.
What types of pricing plans does Qualer offer?
The Qualer price ranges in three custom plans: Asset Control Basic, Asset Control Plus, and Service Assurances. You can get a tailored quote catering to your business or request a detailed analysis of its pricing plans.
Who are the typical users of Qualer?
The typical users of Qualer are biotechnology, medical devices, clinical research, healthcare, and labs.
What level of support does Qualer offer?
Qualer offers support through email, helpdesk, a knowledge base, and phone.