Last Updated Feb 14, 2025
Overview
Overall Rating
Based on 16 users reviews
4.4
Rating Distribution
Positive
88%
Neutral
6%
Negative
6%
Pros And Cons of CloudTalk
Pros
Flexible communication on desktop and mobile
International calls with one click
Smooth integration with CRM software
Effortless access to call recordings
Cons
Occasional system bugs requiring re-login
Its initial training session was not great, according to some software users
Some users suggest that analytical tools could be simplified more
Frequently Asked Questions
CloudTalk offers support through phone, email, chat, a help center, an account manager, and an onboarding coach.
The typical users of CloudTalk are teams in IT and operations, sales, and customer support departments across different industries, such as software and tech, financial services, education, professional services, and e-learning.
The CloudTalk price is offered across five plans: Starter at $34/per user/month, Essential at $39/per user/month, Expert at $69/per user/month, AI Conversation Intelligence at $19/month, and Custom with personalized pricing. A 14-day free trial is also available on request.
CloudTalk offers a variety of third-party integrations, including Freshdesk, Salesforce, Freshsales, HubSpot, BigCommerce, Zendesk, and Zapier.
CloudTalk supports multiple languages, including English, German, Spanish, French, Portuguese, Italian, Slovak, Arabic, Dutch, Hebrew, Romanian, Swedish, Turkish, Hungarian, Greek, Polish, Chinese, Malay, and Danish.
Yes, CloudTalk offers a mobile app for Android and iOS devices.
Yes, CloudTalk offers API access.