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CloudTalk

CloudTalk

Last Updated Feb 14, 2025

Overview

CloudTalk offers seamless communication through its desktop and mobile app for businesses of any size. Although analytics could be improved, flexible communication with AI-enabled tools ensures seamless connectivity. CloudTalk brings integrated features like CRM connections and worldwide calling to efficiently enhance customer interactions and team collaboration.

Overall Rating

Based on 16 users reviews

4.4

Rating Distribution

Positive

88%

Neutral

6%

Negative

6%

Starting Price
Custom

What Is CloudTalk?

CloudTalk is a powerful communication platform developed for businesses to smoothen customer interactions. It offers seamless integration across desktop and mobile, along with global connectivity and advanced call features such as CRM integrations. CloudTalk helps enhance team collaboration, improve customer experience, and boost efficiency. It’s ideal for businesses looking to grow by offering tools that simplify operations while maintaining flexibility. The platform ensures businesses stay connected and productive wherever they are. Several users laud CloudTalk for its AI-powered tools for messaging and inbound and outbound calling services.

CloudTalk Pricing

The CloudTalk cost ranges in the following five plans:
  • Starter: $34/per user/month
  • Essential: $39/per user/month
  • Expert: $69/per user/month
  • Custom: Customized pricing
  • AI Conversion Intelligence: $19/month

A 14-day free trial is also available. You can request a custom CloudTalk price estimate for your business.

Disclaimer: Prices are subject to change.

CloudTalk Integrations

CloudTalk offers integrations with around 40 different apps, including:

Watch a free CloudTalk demo to learn more about its integration arrangements.

Who Is CloudTalk For?

CloudTalk serves all sizes of businesses across various industries, such as:

  • Finance
  • Professional service
  • Software and tech
  • Education and e-learning

Is CloudTalk Right For You?

CloudTalk software is a reliable business communication platform that will help you better manage calls, automate tasks, and track performances. It’s ideal for businesses of all sizes looking to improve customer service, boost team efficiency, and expand globally with ease. Its cutting-edge tools help different professionals from sales development, customer service, IT and operations, and line management. For industry-certified security measurements and robust features, CloudTalk is a go-to choice for several leading organizations, such as DHL, Glovo, and Mercedez-Benz.

Still unsure about CloudTalk? Contact our support team at (661) 384-7070 for further expert assistance.

Pros And Cons of CloudTalk

Pros

  • Flexible communication on desktop and mobile

  • International calls with one click

  • Smooth integration with CRM software

  • Effortless access to call recordings

Cons

  • Occasional system bugs requiring re-login

  • Its initial training session was not great, according to some software users

  • Some users suggest that analytical tools could be simplified more

Frequently Asked Questions

CloudTalk offers support through phone, email, chat, a help center, an account manager, and an onboarding coach.

The typical users of CloudTalk are teams in IT and operations, sales, and customer support departments across different industries, such as software and tech, financial services, education, professional services, and e-learning.

The CloudTalk price is offered across five plans: Starter at $34/per user/month, Essential at $39/per user/month, Expert at $69/per user/month, AI Conversation Intelligence at $19/month, and Custom with personalized pricing. A 14-day free trial is also available on request.

CloudTalk offers a variety of third-party integrations, including Freshdesk, Salesforce, Freshsales, HubSpot, BigCommerce, Zendesk, and Zapier.

CloudTalk supports multiple languages, including English, German, Spanish, French, Portuguese, Italian, Slovak, Arabic, Dutch, Hebrew, Romanian, Swedish, Turkish, Hungarian, Greek, Polish, Chinese, Malay, and Danish.

Yes, CloudTalk offers a mobile app for Android and iOS devices.

Yes, CloudTalk offers API access.