Last Updated
Overview
Fireflies automatically captures and transcribes your conversations, enabling teams to manage and analyze meeting data more efficiently. Although some users report that its accuracy can vary depending on audio quality, the software integrates well with tools like CRM platforms, improving collaboration.
Overall Rating
Based on 8 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Fireflies Software Specifications
- Real-Time Communication
- File Sharing & Management
- Document Management
- Integration with Other Tools
What Is Fireflies Software?
Fireflies is a cloud-based conversation intelligence platform designed for businesses across various industries, including sales, recruiting, and customer service. It helps teams improve productivity by capturing and analyzing meeting data, making it easier to collaborate and track key insights. By automating the transcription and organization of conversations, Fireflies alleviates the burden of manual note-taking and data entry. This enables teams to focus on the discussion rather than administrative tasks.
Fireflies Software Pricing
The software offers four packages:
- Free: $0
- Pro: $18/seat/month
- Business: $29/seat/month
- Enterprise: $39/seat/month
Disclaimer: Prices are subject to change.
Fireflies Software Integrations
Fireflies software seamlessly integrates with various business applications, including:
Who Is Fireflies Software For?
The software is designed for businesses of all sizes across various industries, such as:
- Sales
- Engineering
- Recruiting
- Marketing
- Consulting
- Management
- Education
Is Fireflies Software Right For You?
Fireflies is an excellent option for businesses looking to streamline meeting management and improve team productivity by automating transcription and organizing meeting data. Its integrations with popular platforms like Zoom and Slack, combined with smart search and easy access to insights, enhance collaboration and decision-making across teams. The software is also scalable and secure, being SOC 2 Type II-compliant.
Still not sure if Fireflies software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.
Fireflies Software Features
Video Conferencing Bot
The Fireflies bot joins video calls across platforms like Zoom, Google Meet, and Microsoft Teams, automatically recording and transcribing discussions. This eliminates manual note-taking and ensures accurate meeting records, helping teams stay aligned and save time on documentation
Transcriptions
The software offers real-time transcription for meetings with over 90% accuracy. It captures conversations, making them searchable and actionable. This is particularly beneficial for teams who need a reliable, accessible record of discussions, helping them quickly reference key points and action items
Smart Search
This feature enables users to quickly find specific moments within meeting transcripts using keywords or phrases. It enhances productivity by allowing users to locate key discussions, decisions, or insights, saving time when reviewing past conversations
Soundbites
Users can create soundbites from meeting recordings by selecting important snippets. These can be shared on social media or within teams without exposing entire conversations. This feature is useful for emphasizing key points and sharing specific insights in a digestible format.
Storage Upload
Fireflies supports seamless storage and management of meeting recordings and transcripts by uploading them to cloud services like Dropbox. This makes it easier for teams to organize and access their data, streamlining workflows and ensuring data security.
Pros And Cons of Fireflies Software
Pros
Useful mobile app
Easy transcription process to make reviewing simpler
Makes it easy to take notes when listening to speakers
AI assistant delivers high value for low cost
Cons
Some third-party integrations can be difficult to setup
Could be more intuitive about organizing
Lack of options to make sub-channels
Fireflies Software Reviews
Total 8 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Consultancy, 11-50 employees
More than a year
“Incredible quality (even in Dutch) that saves me hours!”
Pros
It's not just for transcribing conversations, whether online or offline. I appreciate the meeting summaries, key highlights, and action items. And I can analyze outputs across multiple meetings. This saves me so much time and they're usually spot on!
Cons
I'm not entirely sure what Fireflies.ai does with all the captured meeting data. Where is it stored? Is it safe? What about privacy??? I sometimes get these types of questions (no one objects to using this tool during meetings but they do have concerns) and I can't seem to find the answers easily.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Marketing, 1-10 employees
More than a year
“Boosting my productivity”
Pros
The speed, reliability and userfriendliness are impressive. The chrome extension provides real time transcriptions and the ability to send or use this data with AI bots is amazing. With Fireflies and similar tools, I can significantly increase the amount of information I process and produce for our clients. It's very simple to set up and integrate into our daily processes.
Cons
I would like Accessing the transcript from the website to be smoother. There should be a seamless transition to an AI chat, email or document with a simple copypaste. Right now I have to download my data which can be useful but isn't part of the usual workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sales, 11-50 employees
More than a year
“Forget about taking notes!”
Pros
Now I can fully focus on the meeting without needing to pause and write down my thoughts!
Cons
It would be fantastic if the names referenced in the conversation could match the list of meeting participants.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Fireflies software offer an API?
Yes, Fireflies software offers an API.
What language does Fireflies software support?
Fireflies software supports English.
What other apps does Fireflies software integrate with?
Fireflies software integrates with Salesforce, Google meet and zoom.
Does Fireflies software have a mobile app?
Yes, Fireflies software has a mobile app.
What type of pricing plans does Fireflies software offer?
Fireflies software price starts at $18/seat/month for the Pro plan, $29/seat/month for the Business plan, and $39/seat/month for the Enterprise plan. Users can also get pricing for a tailormade plan.
Who are the typical users of Fireflies software?
The typical users of Fireflies software are the education, management and consulting industries.
What level of support does Fireflies software offer?
Fireflies software offers FAQs, email, phone support, chat and Knowledge Base.