Usetiful

Usetiful

Claimed

Claimed

9 Review(s)

Overview

Usetiful software offers a simple digital adoption platform that helps businesses thrive in competitive online markets. With the no-code setup, seamless onboarding, and powerful customization, it enhances user engagement. Limited survey options may require integration, but its intuitive interface and cost-effective pricing make adoption easier than ever.

Overall Rating

Based on 9 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Usetiful Specifications

Feedback Management

Automation & Workflow

Mobile Accessibility

Analytics & Reporting

What Is Usetiful?

Usetiful, a digital adoption platform, enhances user retention and engagement through an interactive no-code layer for onboarding, self-service, and feature adoption. Key features include step-by-step product tours, onboarding checklists, smart tips for contextual guidance, in-product banners, and a searchable knowledge base. GDPR compliance ensures secure EU-based data storage, following a zero-knowledge design that collects only essential information for optimal functionality and seamless digital product enhancement.

Usetiful Pricing

Usetiful pricing options cater to every need, from startups to enterprises. Users can choose a pay-by-use model (assists) or a stable budget option (MAUs).

  • Free Plan – €0/month for assists and MAUs
  • Plus – €39/month (assists) and €61/month (MAUs)
  • Premium – €92/month (assists) and €86/month (MAUs)
  • Enterprise – Custom pricing
The Startup Plan offers budget-friendly options to help new businesses scale effortlessly. Users can request a Usetiful price analysis quote to learn more or start with a free trial.

Disclaimer: The pricing is subject to changes.

Usetiful Integrations

Usetiful software integrates with various platforms, including:

Schedule a Usetiful demo to learn more about its integration capabilities.

Who Is Usetiful For?

Usetiful caters to experts across various industries and sectors, including:

  • Product management
  • Insurance and healthcare
  • Finance and banking
  • Retail and e-commerce
  • Customer success

Is Usetiful Right For You?

Usetiful is a user-friendly digital adoption platform designed for seamless onboarding and engagement. With a no-code visual editor, intuitive setup, and flexible compatibility, it simplifies user guidance. Its affordable pricing, ISO 27001 certification, and excellent support enhance its value. The software is ideal for various applications and ensures effective adoption while maintaining strong data security and customization options.

Are you still unsure about Usetiful? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Usetiful Features

Usetiful guides users through digital products with interactive, on-screen assistance. It helps simplify navigation, reduces friction, and enhances engagement by providing contextual guidance that helps users discover key features and reach the "aha" moment effortlessly.

See How It Works

This platform organizes onboarding into structured steps, ensuring a smooth experience. As users progress, they achieve small wins, boosting engagement. Progress tracking allows seamless return to incomplete tasks, making adoption easier and more efficient.

See How It Works

Usetiful enhances usability with embedded tooltips, providing contextual hints in critical areas. By improving data input accuracy and guiding users through complex workflows, this software ensures a more intuitive and frustration-free experience.

See How It Works

The ‘Assistant’ feature offers 24/7 support by consolidating knowledge base content, tutorials, and interactive walkthroughs. Users can access all essential resources within an intuitive widget, ensuring instant guidance whenever needed.

See How It Works

Usetiful enables seamless product updates, feature highlights, and promotions without coding. Banners, modals, and smart tips effectively engage users, ensuring announcements reach the right audience while keeping the experience interactive and informative.

See How It Works

Pros And Cons of Usetiful

Pros

  • Customizable product tours, checklists, and smart tips

  • Helpful customer success and support teams

  • Integration is straightforward

Cons

  • Analytics reports can be confusing to interpret

  • Limited survey functionality

Usetiful Reviews

Total 9 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Information Technology and Services, 11-50 employees

Less than a year

4.0
August 2024

Saves time by simplifying the onboarding process

Pros

It's such a flexible and easy tool for creating an onboarding layer for our product. I love how simple it is to set up.

Cons

I wish there were more ways to customize videos and image resolutions. It kind of limits how creative I can get when building tours.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Research, 1-10 employees

Less than 6 months

5.0
April 2024

Easiest onboarding tool I've used

Pros

We're using it to make our in-app onboarding flow easier, helping us collect key info from customers and guide them through the process. It's been super helpful.

Cons

There's nothing bothering me right now. It works really well and does exactly what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Florian

Financial Services, 1-10 employees

Less than 6 months

5.0
March 2024

Easy-to-use onboarding tool

Pros

All the key features are available with the Plus plan. The admin interface is super user-friendly and the user experience is great too. Their support is really quick, which is so important to me especially the CSS/HTML class selector to make sure I'm picking the right components.

Cons

At the moment, I don't have any real complaints. There's maybe a tiny issue with how images show up but I'm planning to sort that out with support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Usetiful offers API access.

Usetiful supports native mobile apps on both Android and iOS devices.

Usetiful seamlessly integrates with platforms such as Mailchimp, HubSpot, Google Analytics, and WordPress for enhanced functionality and streamlined user experiences.

Its structure offers flexible pricing for startups to enterprises, with pay-by-use (Assists) or stable budget (MAUs) options. Plans range from a free option to custom Enterprise pricing, including a budget-friendly Startup Plan. Get a personalized Usetiful cost estimate for your business.

Usetiful supports experts across various industries and sectors, including Product management, insurance and healthcare, finance and banking, retail and e-commerce, and customer success.

Usetiful primarily supports English language. However, it offers advanced localization capabilities, allowing content to be seamlessly translated and automatically presented to users based on their language preferences.

Usetiful provides support through email, a help desk, a knowledge base, live chat, and 24/7 access to a live representative.