Vonage Business Communications software transforms team connectivity with voice calls, video conferencing, and messaging tools. Though setup requires technical expertise, its multi-device compatibility ensures seamless use. Vonage Business Communications software is designed for businesses of all sizes, offering secure, global communication and smooth integration with popular platforms to boost productivity.

Vonage Business Communications Software Specifications

Real-Time Communication

File Sharing & Management

Document Management

Document Management

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What Is Vonage Business Communications Software?

Vonage Business Communications software is an advanced and robust VoIP platform designed for small business setups and enterprises. It possesses an instinctive interface that supports seamless voice calls, messaging, SMS, and video conferencing in a centralized hub. Vonage Business Communications software empowers organizations to maintain stronger customer relationships globally by covering more than 35 countries, making it a trusted choice for those seeking reliable, feature-rich communication solutions.

Vonage Business Communications Software Pricing  

Vonage Business Communications software price model comprises four diverse pricing tiers, including:

  • Mobile: $19.99/month/per extension
  • Premium: $29.99/month/per extension
  • Advanced: $39.99/month/per extension
  • Vonage Business Communications: Offers customized pricing
Get Pricing estimate that best fits your business requirements and budget.

Disclaimer: Prices are subject to change.  

Vonage Business Communications Software Integrations

Vonage Business Communications software integrates with a variety of third-party applications, including:

Watch theVonage Business Communications software demo to learn more about its integration arrangements.

  Who Is Vonage Business Communications Software For?

Vonage Business Communications software caters to businesses across various industries and sectors, including:

  • Healthcare
  • Education
  • Retail & E-Commerce
  • Finance
  • Transportation and logistics
  • Manufacturing
  • Public Sector

Is Vonage Business Communications Software Right For You?  

Vonage Business Communications software offers a unified platform for seamless voice, messaging, and video connectivity worldwide. It brings over 40 advanced features, including an award-winning mobile app, ensuring flexibility, control, and reliable collaboration. Its 99.999% uptime guarantees dependable communication, empowering businesses to enhance productivity from virtually anywhere on any device.

Still unsure whether Vonage Business Communications software is the right option? Call our professional customer support team at (661) 384-7070 for further assistance.

Vonage Business Communications Software Features

Admin Portal enables phone administrators to manage and customize systems, monitor activity, and audit changes effortlessly. Accessible anytime, it allows secure management for administrators while users handle their extensions via the User Portal.

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The Vonage Business Communications software's call-blocking feature effortlessly restricts inbound or outbound calls, either account-wide or for specific extensions, providing users with customizable control over their communication settings.

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This feature helps teams manage calls effectively by setting rules for inbound callers to identify themselves. It allows users to decide whether to answer, decline, forward, or send calls to voicemail, prioritizing important interactions.

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This important feature ensures every call is noticed by notifying users of incoming calls with a discreet beep. It also allows for the transfer of calls, placing them on hold or redirecting them to voicemail while finishing conversations.

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This feature ensures seamless connectivity by routing calls through multiple numbers. Accessible via portals or mobile apps, it allows users to customize call routing, ensuring no call is missed even when away from their desk.

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Pros and Cons of Vonage Business Communications Software

Pros

  • High-quality voice and video calls
  • Reliable text messaging options
  • Reports help analyze productivity
  • Multi-device compatibility

Cons

  • Issues with text system compliance
  • Requires technical expertise for setups

Vonage Business Communications Software Reviews

Overall Rating

3.6

14 Review(s)

Rating Distribution

5

star

(4)

4

star

(4)

3

star

(4)

2

star

(1)

1

star

(1)

December 2024

Completely unreliable and full of glitches. Losing customers every day. Entire sales and tech support outsourced with no care. It feels like screaming into an empty space

Byron

Transportation/Trucking/Railroad

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

Pros

It offers good features like call recording and SMS (when it doesn't lose messages).

Cons

I am actually going to give someone from the North America team a chance to reach out before I leave a detailed report of my experience over the past 7 years as a customer paying $150 per month. This experience includes numerous full outages, intermittent call and SMS outages (nothing comes through on our end, despite clients trying to call and send SMS on their end), and various software glitches. This eventually led to an ongoing SMS outage (even after resolving the campaign registry) that caused lost clients and two weeks of complete unresponsiveness from tech support. I own a courier service and clients sending SMS for urgent medication deliveries or funeral flower arrangements never reached us. Hundreds of these messages were lost. Now, just four days ago, outgoing SMS is working again, but incoming SMS is still down, which, as you can imagine, is the critical communication. A little switcharoo occurred, and it has been a nightmare. I have even had nightmares because of it.

December 2024

Need to restore SMS functionality

Gonzalo

Information Technology and Services

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

It's very userfriendly and has an app that I can use on my smart devices.

Cons

Managing and replying to SMS is very easy and userfriendly.

December 2024

it has the potential

Roy

E-Learning

Ease of use

6

Value for money

8

Customer Support

7

Functionality

5

Pros

At first, it was fantastic but only having partial capabilities ended up being a hindrance to normal work activities.

Cons

The SMS feature has been down for months and I have had to switch between apps to make calls or send texts.

Frequently Asked Questions

Yes, Vonage Business Communications software offers API access.