Last Updated
Overview
20nine software combines CRM, e-signing, and essential business tools into a single superapp designed for small teams and entrepreneurs. While its wide range of features may take some time to fully understand, the platform makes up for it with a clean interface, mobile access, and built-in automation.
Overall Rating
Based on 6 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
20nine Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is 20nine?
20nine CRM is an AI-powered superapp designed for shop owners and micro-retailers. It offers tools for managing sales pipelines, e-signing, contract handling, bookkeeping, ticket management, and marketing in one place. The platform helps centralize daily tasks, automate follow-ups, and simplify customer communication. Built for both mobile and web, 20nine is a practical choice for small businesses looking to stay organized and in control without juggling multiple apps.
20nine Pricing
20nine Integrations
Who Is 20nine For?
20nine is ideal for a wide range of industries and sectors, including:
- Micro-retailers and shop owners
- Freelancers and small business owners
- Field sales teams and remote workers
Is 20nine Right For You?
If you're a small business or shop owner seeking a single, mobile-friendly platform to manage customers, sales, payments, contracts, and accounting, 20nine could be a great match. One of the best features of 20nine is AI-based credit scoring and digital payments that bridge informal and formal systems in cash-heavy markets.
Still doubtful if 20nine is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
20nine Features
Credit Scoring
20nine uses smart technology to help small business owners build a digital credit profile. Even if they’ve never taken a loan or used a bank before, the system looks at their business activity to decide if they’re ready for credit. This can help them qualify for loans or payment plans in the future.
Cash Dominance
Many mom-and-pop shops still deal mainly in cash, which is risky and hard to track. 20nine helps tackle cash dominance by offering safe, simple digital payment tools. With mobile payments and easy tracking, store owners can reduce how much cash they handle and keep better business records.
Mom and Pop Shops
20nine is built for mom-and-pop shops that want to manage their customers, sales, and daily tasks in one place. With its CRM and sales tools, small shop owners can track leads, stay in touch with buyers, and organize their business without needing extra staff or complicated systems.
Tech-Savvy Youth
For the tech-savvy youth running or helping with businesses, 20nine offers digital tools like e-signing and contract handling. This means users can send, sign, and store important documents online without any printers or office visits. It saves time and fits the fast-paced, mobile lifestyle of younger entrepreneurs.
Mobile Payment Habits
20nine is a mobile-first superapp designed for people who are already used to mobile payment habits. Everything from customer tracking and bookkeeping to payments and support is available through the phone. It’s perfect for small business owners who need to manage their work on the go, anytime, anywhere.
Pros And Cons of 20nine
Pros
Many say the mobile app works well
Users feel more organized and get more done in less time
People enjoy using the visual boards to track progress and update tasks
Cons
Some users said it can be hard to understand at first
Users would like more options to connect 20nine with other tools they already use
20nine Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Convenient mobile business management solution”
Pros
I really appreciate how easy this software is to use. There's practically no learning curve, which made the transition from our old pen-and-paper system smooth. The affordability is a huge plus for our budget. Being able to handle client management, sales tracking, communication and document storage all in one place has streamlined our entire workflow.
Cons
The main downsides I've noticed are that it's missing some advanced features you'd find in more robust platforms out there. Also, there's no way to chat with teammates directly within the system which can be frustrating when you need quick communication.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Excellent Value for Money”
Pros
The interface is incredibly user friendly and the UI/UX design looks fantastic. Also, it's really easy to use once you get started.
Cons
It's hard to access everything when working from my computer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Smart choice for small operations”
Pros
I'm amazed at how this tool helped get my small business off the ground. Honestly can't pinpoint what I love most maybe it's the affordable pricing, the massive selection of modules or all those great integrations? Probably everything combined! If your a small business looking for an all-in-one solution without breaking the bank on separate platforms for each tool, this is definitely worth trying.
Cons
The interface feels outdated and could really use some work. I wish e-signing came included instead of being an extra add-on.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does 20nine offer an API?
Yes. 20nine provides an API.
What level of support does 20nine offer?
20nine includes onboarding support with self-service videos, webinars, and an optional business advisory team. They also offer email and ticket-based support, with ongoing training and booster packages.
Does 20nine have a mobile app?
Yes. 20nine offers mobile applications for both iOS and Android devices, allowing users to manage their shop, CRM, payments, and tasks directly from their phone.
Who are the typical users of 20nine?
20nine suits micro-retailers, freelancers, small businesses, and remote sales teams needing easy tools for managing customers, sales, and daily operations.
What types of pricing plans does 20nine offer?
20nine’s pricing depends on the specific needs of your business. Whether you're a small team or growing fast, you can request a custom plan that fits your goals, team size, and budget. This flexible approach ensures you only pay for what your business actually needs.
What language does 20nine support?
20nine primarily provides an English-language user interface across its mobile and web apps. Additional region-specific language support may be available depending on your deployment.
What other apps does 20nine integrate with?
Details about 20nine software integrations are not clearly listed on the official website. To understand how it connects with other tools, it’s best to watch the 20nine demo for a closer look at its integration capabilities.