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Overview

Agile CRM software integrates sales, marketing, and support tools for streamlined customer relationship management. Despite varying pricing structures, its intuitive interface and versatile features enable businesses to manage customer interactions efficiently and drive growth. Agile CRM can take you a step further toward enhancing customer relationships and maximizing sales potential.

Agile CRM Specifications

  • Contact Management
  • Lead Management
  • Opportunity Management
  • Sales Forecasting

Agile CRM Features

360-Degree Contact View

Agile CRM consolidates customer details, communication histories, social profiles, lead scores, and tasks onto a single, real-time page. By providing cloud access across departments, it eliminates data silos and duplicate efforts. Teams share accurate data to streamline workflows, improve data integrity, and deliver personalized interactions.

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Contact Management

The platform provides a centralized address book offering a real-time, 360-degree contact view. Users can track interaction timelines, analyze web activity, sync third-party email accounts, and execute bulk actions. Built-in tagging, custom fields, and integrations enable precise audience segmentation and streamlined lead engagement.

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Gamification

Users can gamify their sales process using Agile CRM to drive team competition, collaboration, and revenue growth. The software offers customizable real-time leaderboards, automated activity alerts, and performance tracking. Reps can compare deals, calls, and tasks, while managers generate custom email reports and advanced analytics to optimize performance.

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Video Emails

This faeture enables users to create, upload, and embed personalized videos into emails using a drag-and-drop builder. Businesses can segment audiences, add interactive call-to-action pop-ups, and gate high-value content with lead acquisition forms. Performance tracking features monitor delivery, open rates, and video view counts to evaluate campaign success.

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Lead Generation

Agile CRM’s lead generation feature uses a popup builder to convert website visitors into customers through dynamic, responsive popups. Businesses can deploy pre-built templates or create custom HTML popups with company branding. Users control placement and timing triggers, such as entry or exit intent, to boost engagement.

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Pros And Cons of Agile CRM

Pros

  • Helps to track and keep things organized

  • Enables effective collaboration between teams

  • Software is easy to use

  • Offers integration with multiple tools

  • Potential sales are monitored alongside KPIs

Cons

  • Limited reporting options in lower tier plans

  • There may be occasional glitches

  • Customization may take time

Agile CRM Pricing

Free

Starter

Regular

Enterprise

  • Up to 10 Users

  • 1,000 Contacts & Companies

  • Custom Contact Fields

  • Lead Scoring

  • Appointment Scheduling

  • Email Tracking

  • 1 Campaign Workflow

  • 1 Landing Page

  • Helpdesk Ticketing

  • Email Support

  • 10,000 Contacts & Companies

  • 2-Way Email Integration

  • Custom Deal Milestones

  • Web-to-Lead Capture

  • Form & Email Template Builders

  • 5 Campaign Workflows (Up to 10 Nodes per Campaign)

  • 5 Automation Rules (Triggers)

  • Social Monitoring

  • Helpdesk Ticketing with Canned Responses & Groups

  • Up to 3 Plugins / Integrations

  • 50,000 Contacts & Companies

  • Custom Deal Tracks

  • 2-Way Telephony & Post-Call Automation

  • Call Recording & Automated Voicemails

  • Web Engagement & Mobile Marketing

  • 10 Campaign Workflows (Up to 25 Nodes per Campaign)

  • 10 Automation Rules (Triggers)

  • Helpdesk Knowledge Base

  • 50+ Plugins per Integrations

  • Basic, Email, & Team Reports

  • Unlimited Contacts & Companies

  • Advanced Telephony (Call Guard & Automated Voicemails)

  • Unlimited Campaign Workflows

  • Unlimited Campaign Nodes

  • Unlimited Automation Rules (Triggers)

  • Custom Domains for Landing Pages

  • Access Control & Permissions (ACL)

  • Dedicated Account Manager & Executive Onboarding

  • 50+ Plugins / Integrations (Unlimited Integration Access)

  • 25,000 API Calls per Day

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Agile CRM Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

L
lisa

Recruitment, 1-10 employees

Less than a year

5.0

“excellent product”

Pros

It is simple and very user-friendly as it allows me to stay on top of all my campaigns.

Cons

None. This product is excellent, and I would definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ana

Public Sector, 11-50 employees

More than a year

4.0

“Meets expectations”

Pros

It combines many functionalities into one program which I like the most.

Cons

Although it is intuitive, it took some time for me to get used to and was expensive for some team members. The technical support service could use improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Frequently Asked Questions

Does Agile CRM offer an API?

Yes, it offers an API. 

Who are the typical users of Agile CRM?

Businesses use Agile CRM features across multiple sectors and industries, including IT, computer software, and education management.

What level of support does Agile CRM offer?

Agile CRM offers customer support through email and phone.

What types of pricing plans does Agile CRM offer?

Agile CRM offers four tier options, including a Free plan for up to 10 users, as well as paid plans starting with Starter ($14.99/user/month), Regular ($49.99/user/month), and Enterprise ($79.99/user/month).Get a detailed Agile CRM cost breakdown tailored to your specific requirements. 

What language does Agile CRM support?

The platform primarily supports the English and Spanish languages.

Does Agile CRM have a mobile app?

Yes, Agile CRM offers a dedicated mobile app.

What other apps does Agile CRM integrate with? 

Agile CRM integrates with various third-party applications, such as Twitter, Facebook, and Google Plus.