Bigin By Zoho CRM Reviews

“provides a clean and uncluttered interface for filtering data

Pros

The interface is not cluttered like Hubspot's. It is clean and lets me filter data exactly how I need to for making calls. The price is also very reasonable for the features you receive.

Cons

When I am on a call, I wish I could easily see the previous notes for that contact without having to navigate away.

“User-friendly and customizable

Pros

BIGIN is incredibly user-friendly. Plus I really like that you can customize it to match your specific workflow.

Cons

I do not have any complaints as it is incredibly easy and simple to use.

“clean design for small teams

Pros

It is pretty simple, has a clean design and works perfectly for small teams.

Cons

To be honest I do not have any negative feedback.

“simple yet smooth tool

Pros

This tool makes it very easy to find and delete duplicate phone numbers in our contacts.

Cons

One thing I noticed is that the contact number does not show up in the preview panel.

“Well-organized and customizable platform

Pros

We really like the organized layout and the ability to design and manage different workflows.

Cons

Keep in mind that it requires some time to configure and understand how the CRM system functions.

“A great CRM!

Pros

I find it a great CRM for new and growing companies.

Cons

To me the mobile app interface is not very impressive.

“Efficient tool for our team

Pros

Its simplicity and customization options make it a dependable, efficient and affordable tool for teams that need a simple system to handle customer relationships and sales pipelines.

Cons

The design is not as visually appealing to me as something like�monday.com.

“Solid features

Pros

The software is easy to use, has solid features, scales well and integrates seamlessly with email.

Cons

I like most of the features but my least favorite part is that customers and their contacts have to be assigned to different owners.

“great automation and tools

Pros

It is easy to use, affordable, offers great automation, has a Kanban board for stage management and I like that it provides excellent integration and automation tools.

Cons

I have not found any negative aspects so far.

“Quick to access and easy to set up

Pros

Bigin offers quick access and is easy to set up which in my opinion makes it the perfect CRM for new or small teams.

Cons

While it is simple for my team to start using, some of the more powerful tools feel restricted or need creative solutions to work properly.

“An excellent CRM that made my work simpler

Pros

It is an excellent CRM that has made my work much simpler.

Cons

Though it takes a bit of time initially to set everything up for our specific needs. Still it is very flexible but the configuration process can be slow.

“perfect crm system

Pros

It finally lets us create the perfect CRM system we always wanted.

Cons

Our staff found the layout and navigation a bit confusing at first but I am sure we will get used to it after a short learning period.

“fairly user-friendly CRM

Pros

this software is a user friendly CRM like you don't need weeks to figure out the setup. importing data is easy too, also you can customize fields and pipelines and reminders sync directly with your calendar. even the price is truly competitive.

Cons

the only drawback I noticed is that the support guides and help resources are only available in English.

“Offers great customization options

Pros

We love how intuitive and user-friendly the platform is. The customization options are fantastic they let us tailor everything to fit our sales and marketing workflow perfectly.

Cons

I do not have any complaints yet. The platform handles all the tasks I need to keep my team coordinated.

“Very practical, simple and easy to learn

Pros

I find it very practical, simple and easy to learn.

Cons

Well I would love to see more options for changing the visual theme and appearance.

“Great customization with excellent support

Pros

The customization is great as we could edit the pipeline to fit our specific process. The Gmail integration and excellent support are also big pluses.

Cons

No issues to report. I have contacted support a couple of times and they responded quickly with useful solutions. Yes there was a small learning curve but it is generally very basic.

“beginner-friendly lead capture tool

Pros

Bigin is excellent for capturing leads through forms and has adaptable pipelines and overall it is very beginner-friendly.

Cons

Nothing so far as it meets our basic requirements perfectly.

“Effective for client relationships

Pros

It is genuinely simple and effective. It has pretty much all the options and connections we need to manage client relationships.

Cons

I occasionally find it a bit slow and wish it connected to more apps like Google Meet.

“Simple, clear pipelines for a startup

Pros

As a startup I needed a system with simple, clear pipelines and Bigin delivered exactly that.

Cons

Nothing much but I think getting in touch with customer service and technical support could be a simpler process.

“design is good

Pros

I like the design as it is simple and overall the software is very easy to use.

Cons

It does what I need it to do, so I do not have any particular complaints.