Last Updated Jan 8, 2026

Overview

Bigin by Zoho CRM software is the ideal tool for small business customer relationship management (CRM). With features like contact management, deal tracking, and pipeline visualization, it streamlines sales processes, enhances efficiency, and drives growth. Elevate your small business with Bigin.

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Overall Rating

Based on 140 users reviews

4.8

Rating Distribution

Positive

98%

Neutral

2%

Negative

0%

Starting Price
Custom

Bigin By Zoho CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is Bigin By Zoho CRM?

Overview

Zoho Bigin is a cloud-based solution providing a simplified approach to CRM. Catering to a diverse range of industries, the platform offers user-friendly tools to manage leads, contacts, and deals. It tackles the issues of manual data entry and disorganized communication. The intuitive interface also promotes efficient sales tracking and task management.

Bigin By Zoho CRM Pricing

The price of Bigin by Zoho CRM depends on the specific needs of your business. In addition to the free trial, the vendor offers the following plans.
  • Free - $0/user/month
  • Express - $9/user/month
  • Premier - $15/user/month

Disclaimer: The pricing is subject to change.

Bigin By Zoho CRM Integrations

The software seamlessly integrates with several popular business applications. These include:

Watch a free Bigin by Zoho demo to learn more.

Who Is Bigin By Zoho CRM For?

Bigin CRM is designed for small businesses. It is a good fit for companies that need to seamlessly manage different business processes together. The software caters to the following industries and sectors:

  • Hospital and healthcare
  • Real estate
  • Insurance
  • Marketing and advertising
  • Patient referral management
  • Facility maintenance
  • Education management
  • Environmental services
  • Legal
  • Professional training

Is Bigin By Zoho CRM Right For You?

As a prominent player in the industry, Bigin empowers small businesses with essential CRM capabilities to enhance productivity and customer interactions. It is user-friendly and has intuitive features, making it an effective choice for streamlined operations and growth. Read reviews to learn what users think about Bigin by Zoho CRM.

Still not sure if Bigin by Zoho CRM is right for you? Contact us at (661) 384-7070 for help with making the best decision.

Bigin By Zoho CRM Features

Zoho Bigin has an integrated telephony feature to facilitate seamless communication by enabling users to make and receive calls directly within the platform. This eliminates the need for external tools, enhancing efficiency and ensuring all call interactions are recorded and easily accessible for future reference.

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Manage sales activities through a centralized hub for tracking tasks, appointments, and follow-ups. This ensures that sales teams stay organized, prioritize tasks, and maintain a clear overview of their daily activities, ultimately boosting productivity.

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Users can efficiently track and manage sales opportunities throughout the entire sales cycle. This aids in monitoring deal progress, assigning tasks, and collaborating with team members, leading to better pipeline visibility and increased chances of successfully closing deals.

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Bigin CRM allows users to categorize and organize leads based on various criteria, such as industry, location, or behaviour. The segmentation enhances targeting accuracy, enabling personalized communication and marketing strategies to nurture leads and convert them into customers.

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Through real-time email tracking, users can monitor the engagement of their email communications. This feature alerts users when recipients open emails or click on links, facilitating timely follow-ups and informed interactions, thus enhancing the effectiveness of email campaigns.

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Pros And Cons of Bigin By Zoho CRM

Pros

  • Easy to deploy

  • Customizable

  • Robust suite of tools

Cons

  • Customer service can improve

  • Limited reporting options

Bigin By Zoho CRM Reviews

Total 140 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

21%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Share your experience

B

Brian

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
September 2025

Love the mobile app!

Pros

Bigin's streamlined mobile app is a major plus when I am meeting clients off-site. So I would definitely suggest it to you if you need a flexible tool that is not overloaded with features.

Cons

I do not have any complaints at the moment. I am really looking forward to seeing how the platform develops and grows over the next few years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ronald

Education Management, 1-10 employees

More than a year

5.0
September 2025

Fast system that saves us time

Pros

The system is fast and easy to use. Adding new leads from emails and website forms is simple too. The Gmail tool saves us time. The tasks and reminders help us stay organized. Even the mobile app works reliably even at events.

Cons

It lacks the advanced automation, reporting and complex workflow tools of the full Zoho CRM. I would also love more detailed field mapping when capturing leads and richer email automation sequences.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

A

Amba

Professional Training & Coaching, 1-10 employees

Less than 6 months

5.0
September 2025

Managing leads and sales made easy

Pros

Managing leads and sales is very simple now. Plus my clients understood how to use it quickly without needing to watch any how-to guides.

Cons

My main wish is for more integrated AI capabilities, so clients could get answers from an AI assistant instead of always needing to contact me directly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

Yes, Bigin offers API access.

Bigin by Zoho CRM supports English.

Bigin By Zoho CRM integrates with Microsoft 365, Google Workspace, Mailchimp, Zapier, Zoho CRM, Zoho Desk, and Zoho Meeting.

Yes, Bigin By Zoho CRM supports Android and iOS devices.

Bigin by Zoho CRM cost depends on the specific needs of your business. You can try it out for free with a single user plan. If you need more features, paid options start at just $7 per user per month. For even more powerful functionalities, the Premier plan goes up to $12 per user per month.

The typical users of this software are healthcare, insurance, legal, and marketing and advertising businesses.

Bigin Zoho offers support via email, helpdesk, chat, 24/7 live representatives, and a knowledge base.