Bigin by Zoho CRM software is the ideal tool for small business customer relationship management (CRM). With features like contact management, deal tracking, and pipeline visualization, it streamlines sales processes, enhances efficiency, and drives growth. Elevate your small business with Bigin.

Bigin By Zoho CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is Bigin By Zoho CRM?

Overview

Zoho Bigin is a cloud-based solution providing a simplified approach to CRM. Catering to a diverse range of industries, the platform offers user-friendly tools to manage leads, contacts, and deals. It tackles the issues of manual data entry and disorganized communication. The intuitive interface also promotes efficient sales tracking and task management.

Bigin By Zoho CRM Pricing

The price of Bigin by Zoho CRM depends on the specific needs of your business. In addition to the free trial, the vendor offers the following plans.
  • Free - $0
  • Express - $9/user/month
  • Premier - $15/user/month

Disclaimer: The pricing is subject to change.

Bigin By Zoho CRM Integrations

The software seamlessly integrates with several popular business applications. These include:

Watch a free Bigin by Zoho demo to learn more.

Who Is Bigin By Zoho CRM For?

Bigin CRM is designed for small businesses. It is a good fit for companies that need to seamlessly manage different business processes together. The software caters to the following industries and sectors:

  • Hospital and healthcare
  • Real estate
  • Insurance
  • Marketing and advertising
  • Patient referral management
  • Facility maintenance
  • Education management
  • Environmental services
  • Legal
  • Professional training

Is Bigin By Zoho CRM Right For You?

As a prominent player in the industry, Bigin empowers small businesses with essential CRM capabilities to enhance productivity and customer interactions. It is user-friendly and has intuitive features, making it an effective choice for streamlined operations and growth. Read reviews to learn what users think about Bigin by Zoho CRM.

Still not sure if Bigin by Zoho CRM is right for you? Contact us at (661) 384-7070 for help with making the best decision.

Bigin By Zoho CRM Features

Zoho Bigin has an integrated telephony feature to facilitate seamless communication by enabling users to make and receive calls directly within the platform. This eliminates the need for external tools, enhancing efficiency and ensuring all call interactions are recorded and easily accessible for future reference.

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Manage sales activities through a centralized hub for tracking tasks, appointments, and follow-ups. This ensures that sales teams stay organized, prioritize tasks, and maintain a clear overview of their daily activities, ultimately boosting productivity.

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Users can efficiently track and manage sales opportunities throughout the entire sales cycle. This aids in monitoring deal progress, assigning tasks, and collaborating with team members, leading to better pipeline visibility and increased chances of successfully closing deals.

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Bigin CRM allows users to categorize and organize leads based on various criteria, such as industry, location, or behaviour. The segmentation enhances targeting accuracy, enabling personalized communication and marketing strategies to nurture leads and convert them into customers.

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Through real-time email tracking, users can monitor the engagement of their email communications. This feature alerts users when recipients open emails or click on links, facilitating timely follow-ups and informed interactions, thus enhancing the effectiveness of email campaigns.

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Pros and Cons of Bigin By Zoho CRM

Pros

  • Easy to deploy
  • Customizable
  • Robust suite of tools

Cons

  • Customer service can improve
  • Limited reporting options

Bigin By Zoho CRM Reviews

Overall Rating

4.6

52 Review(s)

Rating Distribution

5

star

(35)

4

star

(14)

3

star

(3)

2

star

1

star

January 2025

Its a great product packed with features

Yohannes Tilahun

imed+KT Group

Ease of use

6

Value for money

9

Customer Support

7

Functionality

8

Pros

1. Comprehensive Features for the Price: Zoho One offers an extensive suite of tools, including CRM, email, project management, and marketing automation, all bundled at a very competitive price. The value for money is excellent. 2. Integration Across Applications: The seamless integration between Zoho�s ecosystem of apps allows for better efficiency. For example, connecting CRM with email campaigns or project management tools is straightforward and saves time. 3. Customizability: Zoho One provides a high level of customization, allowing us to tailor the CRM and other tools to fit our specific workflows and business needs. 4. Scalability: As a growing team, I appreciate that Zoho One can scale with us, offering additional features and capabilities as our business expands. 5. Mobile Access: The mobile apps are well-designed, making it easy to manage tasks and client relationships on the go. 6. Fair Pricing Structure: For a small business or solopreneurs, Zoho One�s pricing is highly reasonable, especially considering the wide range of tools included in the package. 7. Robust Support and Resources: The support articles, videos, and community forums make it easier to get started and resolve issues when needed.

Cons

1. Steep Learning Curve: While Zoho One offers many features, the platform can feel overwhelming for new users. The initial setup and navigation require time and effort to understand fully. 2. Complexity in Customization: Although highly customizable, the customization process can be quite intricate, especially for those without technical expertise. 3. Limited Intuitive Design: The user interface feels a bit dated and not as intuitive as other CRM platforms like HubSpot, which can slow down onboarding and daily use. 4. Inconsistent Support Across Tools: Some apps within the Zoho One ecosystem have better documentation and support than others, creating an inconsistent experience. 5. Integration With Third-Party Apps: While Zoho�s ecosystem is well-integrated internally, its integrations with some popular third-party apps are either lacking or require additional effort to configure. 6. Mobile App Limitations: While the mobile apps are useful, they don�t always match the full functionality of the desktop versions, which can be frustrating when working remotely. 7. Email Deliverability Issues: Zoho�s email tools sometimes face challenges with deliverability and spam filtering, which can affect email marketing campaigns.

January 2025

smooth inregration

Uri Perry

Not Specified

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Pros

The best thing about it is the ease of integration with other software.

Cons

There are too many functionalities which can make it too complicated for us sometimes.

June 2024

Simple but effective

Stefan

Industrial Automation

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Pros

It offers a great contact management system, import functionality, emailing, and integration with WooCommerce.

Cons

Nothing so far, but during the trial, it would have been helpful to be able to add a second user to work out some of the sharing details.

Frequently Asked Questions

Yes, Bigin offers API access.