Last Updated
Overview
Bigin by Zoho CRM software is the ideal tool for small business customer relationship management (CRM). With features like contact management, deal tracking, and pipeline visualization, it streamlines sales processes, enhances efficiency, and drives growth. Elevate your small business with Bigin.
Overall Rating
Based on 439 users reviews
4.7
Rating Distribution
Positive
97%
Neutral
3%
Negative
0%
Starting Price
Custom
Bigin By Zoho CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Bigin By Zoho CRM?
Overview
Zoho Bigin is a cloud-based solution providing a simplified approach to CRM. Catering to a diverse range of industries, the platform offers user-friendly tools to manage leads, contacts, and deals. It tackles the issues of manual data entry and disorganized communication. The intuitive interface also promotes efficient sales tracking and task management.
Bigin By Zoho CRM Pricing
- Free - $0/user/month
- Express - $9/user/month
- Premier - $15/user/month
Disclaimer: The pricing is subject to change.
Bigin By Zoho CRM Integrations
The software seamlessly integrates with several popular business applications. These include:
- Google Workspace
- Microsoft 365
- Mailchimp
- Zapier
- Zoho CRM
- Zoho Desk
- Zoho Meeting
- Zoom
- Constant Contact
Who Is Bigin By Zoho CRM For?
Bigin CRM is designed for small businesses. It is a good fit for companies that need to seamlessly manage different business processes together. The software caters to the following industries and sectors:
- Hospital and healthcare
- Real estate
- Insurance
- Marketing and advertising
- Patient referral management
- Facility maintenance
- Education management
- Environmental services
- Legal
- Professional training
Is Bigin By Zoho CRM Right For You?
As a prominent player in the industry, Bigin empowers small businesses with essential CRM capabilities to enhance productivity and customer interactions. It is user-friendly and has intuitive features, making it an effective choice for streamlined operations and growth. Read reviews to learn what users think about Bigin by Zoho CRM.
Still not sure if Bigin by Zoho CRM is right for you? Contact us at (661) 384-7070 for help with making the best decision.
Bigin By Zoho CRM Features
Built-in Telephony
Zoho Bigin has an integrated telephony feature to facilitate seamless communication by enabling users to make and receive calls directly within the platform. This eliminates the need for external tools, enhancing efficiency and ensuring all call interactions are recorded and easily accessible for future reference.
Sales Tasks Management
Manage sales activities through a centralized hub for tracking tasks, appointments, and follow-ups. This ensures that sales teams stay organized, prioritize tasks, and maintain a clear overview of their daily activities, ultimately boosting productivity.
Pipeline Management
Users can efficiently track and manage sales opportunities throughout the entire sales cycle. This aids in monitoring deal progress, assigning tasks, and collaborating with team members, leading to better pipeline visibility and increased chances of successfully closing deals.
Lead Segmentation
Bigin CRM allows users to categorize and organize leads based on various criteria, such as industry, location, or behaviour. The segmentation enhances targeting accuracy, enabling personalized communication and marketing strategies to nurture leads and convert them into customers.
Email Tracking
Through real-time email tracking, users can monitor the engagement of their email communications. This feature alerts users when recipients open emails or click on links, facilitating timely follow-ups and informed interactions, thus enhancing the effectiveness of email campaigns.
Pros And Cons of Bigin By Zoho CRM
Pros
Easy to deploy
Customizable
Robust suite of tools
Cons
Customer service can improve
Limited reporting options
Bigin By Zoho CRM Reviews
Total 439 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars21%
3
Stars2%
2
Stars0%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Love the mobile app!”
Pros
Bigin's streamlined mobile app is a major plus when I am meeting clients off-site. So I would definitely suggest it to you if you need a flexible tool that is not overloaded with features.
Cons
I do not have any complaints at the moment. I am really looking forward to seeing how the platform develops and grows over the next few years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
More than a year
“Fast system that saves us time”
Pros
The system is fast and easy to use. Adding new leads from emails and website forms is simple too. The Gmail tool saves us time. The tasks and reminders help us stay organized. Even the mobile app works reliably even at events.
Cons
It lacks the advanced automation, reporting and complex workflow tools of the full Zoho CRM. I would also love more detailed field mapping when capturing leads and richer email automation sequences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Professional Training & Coaching, 1-10 employees
Less than 6 months
“Managing leads and sales made easy”
Pros
Managing leads and sales is very simple now. Plus my clients understood how to use it quickly without needing to watch any how-to guides.
Cons
My main wish is for more integrated AI capabilities, so clients could get answers from an AI assistant instead of always needing to contact me directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Bigin by Zoho CRM offer an API?
Yes, Bigin offers API access.
What languages does Bigin by Zoho CRM support?
Bigin by Zoho CRM supports English.
What other apps does Bigin by Zoho CRM integrate with?
Bigin By Zoho CRM integrates with Microsoft 365, Google Workspace, Mailchimp, Zapier, Zoho CRM, Zoho Desk, and Zoho Meeting.
Does Bigin by Zoho CRM support mobile devices?
Yes, Bigin By Zoho CRM supports Android and iOS devices.
What types of pricing plans does Bigin by Zoho CRM offer?
Bigin by Zoho CRM cost depends on the specific needs of your business. You can try it out for free with a single user plan. If you need more features, paid options start at just $7 per user per month. For even more powerful functionalities, the Premier plan goes up to $12 per user per month.
Who are the typical users of Bigin by Zoho CRM?
The typical users of this software are healthcare, insurance, legal, and marketing and advertising businesses.
What level of support does Bigin by Zoho CRM offer?
Bigin Zoho offers support via email, helpdesk, chat, 24/7 live representatives, and a knowledge base.