Bigin by Zoho CRM software is the ideal tool for small business customer relationship management (CRM). With features like contact management, deal tracking, and pipeline visualization, it streamlines sales processes, enhances efficiency, and drives growth. Elevate your small business with Bigin.

Bigin By Zoho CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is Bigin By Zoho CRM?

Overview

Zoho Bigin is a cloud-based solution providing a simplified approach to CRM. Catering to a diverse range of industries, the platform offers user-friendly tools to manage leads, contacts, and deals. It tackles the issues of manual data entry and disorganized communication. The intuitive interface also promotes efficient sales tracking and task management.

Bigin By Zoho CRM Pricing

The price of Bigin by Zoho CRM depends on the specific needs of your business. In addition to the free trial, the vendor offers the following plans.
  • Free - $0
  • Express - $9/user/month
  • Premier - $15/user/month

Disclaimer: The pricing is subject to change.

Bigin By Zoho CRM Integrations

The software seamlessly integrates with several popular business applications. These include:

Watch a free Bigin by Zoho demo to learn more.

Who Is Bigin By Zoho CRM For?

Bigin CRM is designed for small businesses. It is a good fit for companies that need to seamlessly manage different business processes together. The software caters to the following industries and sectors:

  • Hospital and healthcare
  • Real estate
  • Insurance
  • Marketing and advertising
  • Patient referral management
  • Facility maintenance
  • Education management
  • Environmental services
  • Legal
  • Professional training

Is Bigin By Zoho CRM Right For You?

As a prominent player in the industry, Bigin empowers small businesses with essential CRM capabilities to enhance productivity and customer interactions. It is user-friendly and has intuitive features, making it an effective choice for streamlined operations and growth. Read reviews to learn what users think about Bigin by Zoho CRM.

Still not sure if Bigin by Zoho CRM is right for you? Contact us at (661) 384-7070 for help with making the best decision.

Bigin By Zoho CRM Features

Zoho Bigin has an integrated telephony feature to facilitate seamless communication by enabling users to make and receive calls directly within the platform. This eliminates the need for external tools, enhancing efficiency and ensuring all call interactions are recorded and easily accessible for future reference.

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Manage sales activities through a centralized hub for tracking tasks, appointments, and follow-ups. This ensures that sales teams stay organized, prioritize tasks, and maintain a clear overview of their daily activities, ultimately boosting productivity.

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Users can efficiently track and manage sales opportunities throughout the entire sales cycle. This aids in monitoring deal progress, assigning tasks, and collaborating with team members, leading to better pipeline visibility and increased chances of successfully closing deals.

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Bigin CRM allows users to categorize and organize leads based on various criteria, such as industry, location, or behaviour. The segmentation enhances targeting accuracy, enabling personalized communication and marketing strategies to nurture leads and convert them into customers.

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Through real-time email tracking, users can monitor the engagement of their email communications. This feature alerts users when recipients open emails or click on links, facilitating timely follow-ups and informed interactions, thus enhancing the effectiveness of email campaigns.

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Pros and Cons of Bigin By Zoho CRM

Pros

  • Easy to deploy
  • Customizable
  • Robust suite of tools

Cons

  • Customer service can improve
  • Limited reporting options

Bigin By Zoho CRM Reviews

Overall Rating

4.6

50 Review(s)

Rating Distribution

5

star

(35)

4

star

(12)

3

star

(3)

2

star

1

star

June 2024

Simple but effective

Stefan

Industrial Automation

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Pros

It offers a great contact management system, import functionality, emailing, and integration with WooCommerce.

Cons

Nothing so far, but during the trial, it would have been helpful to be able to add a second user to work out some of the sharing details.

June 2024

Very good starting point!

Alexander

Construction

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

Pros

I utilize Bigin by Zoho CRM to meticulously monitor and manage our leads on prospective clients and sales. This comprehensive system ensures that our entire organization maintains a clear and up-to-date understanding of who has interacted with each client, the details of those interactions, and the current status of their engagement with our services. Its simplicity is its best asset and the biggest downside, I'd say.

Cons

One of the biggest problems I've seen so far is the implementation of phone calls, which are not easily tracked if you don't use their platform to make the call. The customer support is reactive so far, but the lack of different languages can be a downside compared to the competitors on the market. Some advanced features for integration are missing, but that is to be expected from a product aimed at small teams.

June 2024

Great Sole Proprietor CRM

Kyle

Automotive

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Pros

The platform's user-friendly nature, coupled with its high level of customization, has made it an invaluable tool for me. Its CRM capabilities are robust, allowing for effective management of client relationships.

Cons

There's no mapping capability on the mobile side like Zoho.

Frequently Asked Questions

Yes, Bigin offers API access.