Bigin By Zoho CRM Reviews

“Simply perfect!!

Pros

It is way too simple to start using it which in my eyes makes it perfect for small companies.

Cons

Honestly it is difficult to find flaws as it is a genuinely great and simple CRM.

“An amazing tool

Pros

This is an amazing tool as we get a lot of useful features for the best price.

Cons

The interface is clean but a bit plain. However I am still exploring all its features, so I am not making a final judgment yet.

“Excellent tools that work perfectly every day

Pros

All of its tools are excellent, work perfectly and are easy to use for us every day.

Cons

We have to pay for each integration separately which increases the total cost.

“Offers purpose-built and easy menus

Pros

It is practical, lets us create multiple pipelines and the reminder system works great for us. Overall everything is purpose-built with easy to navigate menus.

Cons

I am still in the trial phase and have not come across any negative points so far.

“Simple to customize :)

Pros

This software is simple to customize, easy to use and has a very good price.

Cons

One thing I noticed is that you cannot sync Google Calendar with the task list.

“Helps me keep track of clients and sales

Pros

I like how Bigin helps me keep track of my clients, their companies and related sales. I also value being able to add custom fields and tags to organize information my way.

Cons

Well I do not like that I cannot remove certain fields from specific views.

“User-friendly platform

Pros

The platform is user friendly and I find it very easy to get around.

Cons

I failed to find any downsides. Maybe because as a small business, I do not require much, so yes it definitely makes my life easier.

“very easy to use sales pipeline

Pros

there is a lot to like but I find Zoho's drag and drop sales pipeline very easy to use.

Cons

it does not have a built-in connection for Facebook Ads and that is the only flaw I noticed.

“Scalable and modular crm

Pros

I really liked the CRM's modular setup which lets us add different components as our business grows. Since we do not need a full-scale CRM yet, we can begin with Bigin and expand later.

Cons

The sales demo we had was pretty confusing and our representative could not answer many of our key questions. It seemed like it could handle our needs but we had to figure most things out on our own.

“Simple to use for small businesses

Pros

It is simple to set up and use making it perfect for small and medium businesses. I use it personally and often suggest it to others as a great starting point. The app is excellent and the automations are simple too.

Cons

Bringing new leads into the system is a bit of a chore as we have to use three separate files for companies, contacts and leads.

“The best for small companies!

Pros

honestly, this software is the best for small companies and the cost is very fair for the features we receive.

Cons

the selection of tools feels a bit limited and the user interface also feel a little confusing to me sometimes.

“unified hub for sales and clients

Pros

This platform lets us handle all our orders, sales and client management from a single, unified view.

Cons

I wish it had a built-in tool for creating invoices.

“Good for organizing leads and deals effectively

Pros

Bringing leads into the CRM was mostly simple, with just a couple of minor issues. Overall it helped me organize my leads and deals much more effectively.

Cons

Figuring out the correct way to upload leads was not as simple as I hoped. I had to adjust the import file a few times to make it work. It would help if the system gave more specific error messages when an import fails.

“Impressive flexibility

Pros

I was really impressed by the program's flexibility which let me monitor every single customer's activity.

Cons

It is often slow with pages not loading properly or the formatting appearing incorrectly.

“highly user-friendly with essential contact tools

Pros

It is very user friendly and easy to use, plus it has the precise, essential tools we need for contact management.

Cons

The calling feature might not be for everyone as it really depends on the user's preference.

“user-friendly design

Pros

The layout is user friendly and easy to grasp. Also I like that I can add new information and sort it into different groups.

Cons

It takes some time to learn as there are a lot of features to get familiar with.

“Simple interface with affordable customizable pipelines

Pros

It has a simple and user friendly interface, affordable pricing and pipelines we can customize.

Cons

Bigin offers less customization for fields, workflows and reports compared to full-scale CRMs. It works well with other Zoho apps but I noticed connections to outside tools are limited.

“Dashboard that makes tracking leads easy

Pros

Bigin dashboard makes it very easy for us to start tracking leads in just a few minutes.

Cons

We cannot track WhatsApp messages by specific keywords but aside from that, it is a good platform.

“simple pipeline system for realtors

Pros

The pipeline system is very simple to set up. As a realtor I love that I can create separate pipelines for different deal types which helps me concentrate on the most important ones.

Cons

I do not really have any complaints. Setting up WhatsApp was a little tricky but it works perfectly once it is configured.

“Adaptable tool

Pros

It is very adaptable for many different situations and incredibly simple to get started.

Cons

The software is missing some basic features we expected like the ability to send text messages.