Bigin By Zoho CRM Reviews

“The most user-friendly CRM software

Pros

This is the most user-friendly CRM software I have ever worked with.

Cons

The price feels a bit high to me compared to similar tools on the market.

“centralized and industry-specific dashboard

Pros

One thing I like a lot is the single dashboard to monitor all activity and the ability to customize modules for our specific industry.

Cons

Beyond the pre-made templates, I noticed there is not much room for detailed customization.

“allow us to manage on-site events directly

Pros

I can schedule and manage on-site events directly with my clients which is awesome.

Cons

Nothing much but I would like a better overview that combines the calendar with on-site events.

“Simple yet effective

Pros

Well I like how simple and effective it is for sales as creating a pipeline lets us see the status of every inquiry at a glance.

Cons

I genuinely do not have anything negative to say about it.

“Excellent value and significantly more affordable

Pros

The cost provides excellent value and it is significantly more affordable than other options I come across.

Cons

Nothing comes to mind as I really like the helpful and courteous support team.

“Great tool

Pros

It's a fantastic tool for getting started with CRM because the platform is so easy to use.

Cons

No cons as it is very user-friendly and I'd suggest it to anyone needing a simple CRM to start with.

“Highly customizable system

Pros

After extensive research, I chose this for two different clients. It is highly customizable and can automate various tasks, like sending emails.

Cons

I wish the limit for custom fields was higher than 50.

“User-friendly and easy to customize

Pros

It is user friendly and I find it easy to customize. Setting up different user permissions is also very pretty easy.

Cons

The phone system is not built in-house, so the quality is not great and I still have not managed to get it working.

“Its a great product packed with features

Pros

1. Comprehensive Features for the Price: Zoho One offers an extensive suite of tools, including CRM, email, project management, and marketing automation, all bundled at a very competitive price. The value for money is excellent. 2. Integration Across Applications: The seamless integration between Zoho�s ecosystem of apps allows for better efficiency. For example, connecting CRM with email campaigns or project management tools is straightforward and saves time. 3. Customizability: Zoho One provides a high level of customization, allowing us to tailor the CRM and other tools to fit our specific workflows and business needs. 4. Scalability: As a growing team, I appreciate that Zoho One can scale with us, offering additional features and capabilities as our business expands. 5. Mobile Access: The mobile apps are well-designed, making it easy to manage tasks and client relationships on the go. 6. Fair Pricing Structure: For a small business or solopreneurs, Zoho One�s pricing is highly reasonable, especially considering the wide range of tools included in the package. 7. Robust Support and Resources: The support articles, videos, and community forums make it easier to get started and resolve issues when needed.

Cons

1. Steep Learning Curve: While Zoho One offers many features, the platform can feel overwhelming for new users. The initial setup and navigation require time and effort to understand fully. 2. Complexity in Customization: Although highly customizable, the customization process can be quite intricate, especially for those without technical expertise. 3. Limited Intuitive Design: The user interface feels a bit dated and not as intuitive as other CRM platforms like HubSpot, which can slow down onboarding and daily use. 4. Inconsistent Support Across Tools: Some apps within the Zoho One ecosystem have better documentation and support than others, creating an inconsistent experience. 5. Integration With Third-Party Apps: While Zoho�s ecosystem is well-integrated internally, its integrations with some popular third-party apps are either lacking or require additional effort to configure. 6. Mobile App Limitations: While the mobile apps are useful, they don�t always match the full functionality of the desktop versions, which can be frustrating when working remotely. 7. Email Deliverability Issues: Zoho�s email tools sometimes face challenges with deliverability and spam filtering, which can affect email marketing campaigns.

“smooth inregration

Pros

The best thing about it is the ease of integration with other software.

Cons

There are too many functionalities which can make it too complicated for us sometimes.

“Bigin by Zoho CRM is a game-changer for managing my customer relationships efficiently and effectively.

Pros

The ease of use, fantastic customization options, and outstanding customer support keep me returning for more.

Cons

I find that it lacks advanced reporting features, and the integration options could be enhanced for a smoother workflow.

“Best simple sales CRM

Pros

Bigin's visual pipeline clearly showed where each deal stood, ensuring I never missed a beat.

Cons

While I thought Bigin was great, I would have appreciated more options to customize how I tracked my deals.

“Bigin review

Pros

As a small business owner, this is exactly what I was seeking: - well priced - easy to use - does everything I need.

Cons

I'd prefer a better Gmail integration, similar to Streak.

“Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration

Pros

After starting with Bigin CRM, I have to say, it has completely transformed how I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been challenging, but Bigin CRM has exceeded all my expectations.

Cons

Though the integrations with other tools are generally seamless, there are a few third-party applications I wish Bigin supported.

“Great tool for small businesses as your first CRM!

Pros

Bigin's interface is clean, intuitive, and easy to navigate. This makes it accessible for users with varying levels of technical expertise, reducing the learning curve and allowing teams to get up and running quickly. - Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs. This flexibility helps businesses adapt the CRM to their processes.

Cons

I find the automation capabilities to be basic and might not cover all the complex scenarios larger businesses require. As businesses grow, they may need to upgrade to more expensive CRM solutions to access advanced features. Those requiring in-depth reporting, advanced analytics, or extensive customization may find Bigin's offerings insufficient.

“Everything as desired

Pros

I found a small, inexpensive CRM that meets my needs.

Cons

I found it incredibly easy and simple to navigate, which made the overall experience highly enjoyable and efficient for me. The ease of use really stood out and significantly enhanced my workflow.

“Bigin by Zoho CRM end user and administrator review

Pros

It is very intuitive for the user, especially for salespeople.

Cons

I believe the trial period is insufficient for thoroughly exploring and testing all the features. A longer trial would provide a better opportunity to fully understand and utilize the various capabilities offered.

“User Friendly & Cost effective

Pros

The system provides seamless email integration, allowing for efficient management of all correspondence directly within the platform. Also, it includes comprehensive workflow management features that streamline business processes, ensuring tasks are organized and completed efficiently.

Cons

I would prefer if Zoho included services where I can buy a virtual landline, so people can directly call me.

“Bigin Review

Pros

The platform offers wasy access to data and pipelines, making it simple to retrieve information quickly. It also features a robust search functionality, which enhances the ease of finding specific data points. Additionally, it includes powerful analysis tools that enable thorough examination and understanding of the data, facilitating informed decision-making.

Cons

It seems slow to me sometimes, and the email options seem limited.

“Bigin CRM implementation overview

Pros

The highlight is the ease of operation and adaptation.

Cons

The least notable aspect for me is the limitation in the number of contacts and users.