Bigin By Zoho CRM Reviews

“Easy and Simple for Sales Tracking

Pros

Setting it up was easy and quick for me; I was tracking my pipeline and sales within 30 minutes.

Cons

There are a few required fields that cannot be customized, and some fields become locked once created. Despite these minor inconveniences, the platform generally aligns well with my personal preferences and needs.

“Functional and affordable

Pros

Bigin offers great features at a low price. I get most of what I need in a CRM for a fraction of the cost.

Cons

Occasionally, the response times from customer service can be a bit sluggish, requiring patience.

“Game Changer!

Pros

I like how Bigin changes my work path. I am more organized, everything is documented, and it's easy to find data and do trackings. It was a game changer!

Cons

I would prefer a more prompt responsiveness from the platform itself in addressing user queries and issues.

“Emarald with Bigin

Pros

It is simple to use, I can customize fields and manage tasks easily.

Cons

The functionality related to lead management is somewhat lacking in comprehensive reporting tools and analytics.

“Amazing product and experience

Pros

The ease of use is phenomenal for me. The customer onboarding and training teams made this a seamless switch, and absolutely everything about this product is firing on all cylinders.

Cons

Over the course of approximately six months using this product, I have found it to be remarkably seamless, effectively managing every facet of my business operations, including lead generation and sales process management consultancy.

“Great User Interface

Pros

Bigin provides a great user experience. It keeps my team motivated and saves us time. I absolutely loved the sales pipelines and features.

Cons

Enhancements could be made to the pricing structure to ensure greater competitiveness in the market, and the addition of more robust call-to-action options would be advantageous.

“We've tried others but Bigin by far best for us

Pros

I thought LACRM might be the one since I wanted something simple, easy to use, yet customizable enough while not breaking the bank. Honestly, nothing ticks as many boxes as Bigin; it just nails it.

Cons

While the platform could benefit from expanded options for customizing fields, I appreciate the flexibility to unlock additional features with a slight increase in cost when necessary.

“Bigin for Beginners

Pros

Bigin's ease of use and installation without much expertise were ideal for me.

Cons

Integration of a vendor module would provide added value and streamline operations further.

“Bigin Review

Pros

It's simple for me to use and to train my staff.

Cons

At present, the platform adequately meets the needs of my small business without any notable shortcomings.

“Best CRM for consultants

Pros

I find it easy to use and navigate. It's also easy to set up.

Cons

Enhancements in user interface design, including cleaner layouts and diverse font styles, could enhance usability and visual appeal.

“Bigin is very intuitive with a clean UI

Pros

With Bigin CRM, it was so simple and intuitive for me, and I even managed to create a web form to embed on my landing page on the first try. Overall, Bigin is very intuitive with a clean UI, and it's fast too. Highly recommended!

Cons

Consideration could be given to adjusting the per-user pricing model and introducing visually distinct labeling options to improve user experience.

“Fine for a small business

Pros

I'm still learning how to use it, but it seems fine for my small business.

Cons

Unfortunately, I encountered challenges with utilizing the server SDK package, as it did not perform as expected in my specific use case.

“Great CRM system for the start

Pros

The intuitive interface, application speed, and ease of starting were all impressive for me.

Cons

One notable area for improvement includes the ability to create diverse sales products directly within the CRM and enhance integration capabilities with various social media platforms.

“Great value and functionality

Pros

As a sales consultant, I've been looking for an affordable and powerful CRM. I think Bigin fits this need very well. It's very affordable but has the power to do what I need to create a great tool and increase my sales team's productivity. I insist that the CRM needs to be a tool for the team to do their job better, and I believe Bigin is exactly what I was looking for.

Cons

The process of importing company and contact data requires a moderate learning curve, yet once mastered, proves to be effective and reliable.

“Budget-friendly CRM for small business

Pros

This budget-friendly CRM for small businesses offers nearly the same features as other costly CRM options. I'm satisfied with how it has streamlined my business processes. The call and task tracking are very useful, and the recent feature where a popup appears in caller ID if the contact is saved on the CRM really helps.

Cons

A dedicated 'leads' page separate from the general 'Contacts' section would greatly enhance the management of prospective clients, although current methods have proven adequate with careful navigation and adaptation.

“Bigin best CRM for SME

Pros

Bigin helps me a lot to organize my work and automate tasks.

Cons

As of now, I have not encountered any significant drawbacks or concerns, but continuous evaluation will be necessary as my usage continues.

“Bigins CRM

Pros

The ease of use is my favorite part compared to other CRMs I've looked at.

Cons

There are instances where it feels that the platform could benefit from further feature enhancements to cater to evolving business needs.

“No-frills CRM, great for the objectivity required in Sales

Pros

Bigin is a easy and complete tool with the basic functionalities that I need to manage my pipeline. Resources are essential for my team's good production, which helps me focus on what really matters.

Cons

In comparison to its competitors, the platform exhibits complexity in managing a high volume of opportunities, requiring multiple steps such as importing contacts, obtaining unique system IDs, and then feeding them into the deal pipeline.

“Great Sales Pipeline management tool

Pros

If you're looking to simplify and automate your sales pipelines, Bigin is the perfect solution. Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool. With Bigin, I've been able to optimize my processes and improve my productivity in record time.

Cons

Thus far, my experience with this platform has been overwhelmingly positive, with no discernible issues or areas of dissatisfaction.

“Wonderful Experience

Pros

The status of every deal or lead is very well summarized, making it very easy and convenient for me to plan and execute the necessary actions.

Cons

Given my ongoing familiarity with the platform, it is premature for me to pinpoint specific shortcomings, but I remain vigilant in assessing its performance as my usage evolves.