Aman
Chemicals, 500+ employees
More than a year
“Business management software that offers variety of tools for communication, collaboration.”
Pros
Bitrix28, functioning as a collaborative business management software, offers an all-in-one platform characterized by a user-friendly interface, high customization options, collaboration features, and affordable pricing, including a free plan.
Cons
Bitrix28, due to its comprehensive platform, involves a steep learning curve. The free plan offers limited customization, and some users find certain features redundant. Mobile functionality lags behind the desktop version, but overall, it's deemed effective for business management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Reunaldo
Marketing and Advertising, 500+ employees
“Bitrix28”
Pros
Bitrix28's adaptability and user-friendly features position it as a valuable choice for businesses of all sizes. The responsive customer service further adds to its positive attributes.
Cons
Navigational challenges and the restriction of certain functions to commercial editions are among the least favored aspects. The software's effectiveness comes at a potentially high cost.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Madhusudan
Computer Software, 51-100 employees
Less than a year
“A creative answer for all kinds of businesses”
Pros
The integration of Bitrix28 addressed the shortcomings related to Sprints in Microsoft Teams, granting access to valuable capabilities such as Kanban Boards for effective project and task management.
Cons
Prior to integration, exploring Bitrix28, particularly its Kanban board layout, is recommended for suitability assessment. Simplicity seekers might opt for alternatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Gregory
Marketing and Advertising, 11-50 employees
More than a year
“Great Start-Up CRM”
Pros
Users appreciate Bitrix28 for its ease of getting started on the fly.
Cons
The service, while suitable for some, might pose challenges for larger organizations with over five salespeople.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Luan
Wholesale, 500+ employees
Less than a year
“Much Better and Superior than Teams Microsoft”
Pros
Bitrix28's lightweight application, free from crashes or bugs, stands in contrast to heavier alternatives like Teams.
Cons
A glowing review with no identified dislikes, indicating a perfect fit.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Julio
Staffing and Recruiting, 51-100 employees
More than a year
“Bitrix28 is the best in teamwork”
Pros
Tailored for smaller businesses, Bitrix28 offers easy integration, streamlined functionality for information dissemination, and powerful features for communication, collaboration, and content sharing.
Cons
Deal and sales pipeline management complexities compared to other CRM vendors are noted. Permissions and user type restrictions prove challenging, suggesting an opportunity for simplification.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
sanu
Education Management, 500+ employees
Less than a year
“Task and project management”
Pros
Bitrix28, recognized for its wide range of features and tools, proves instrumental in facilitating comprehensive task and process management within one accessible platform, all presented through a user-friendly interface.
Cons
Users highlight complexities, especially for newcomers to project management software. Limited integration capabilities pose challenges for businesses employing diverse software solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
“Bitrix28: A Comprehensive Solution for Project Management and Collaboration”
Pros
Bitrix28 emerges as a comprehensive solution, boasting task management, collaboration tools, customization options, and affordability.
Cons
Steep learning curves, user interface concerns, and limited integrations are identified as drawbacks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Brizl
Marketing and Advertising, 11-50 employees
Less than a year
“Simplifying Work with Bitrix28: An IT User's View”
Pros
Serving as an all-in-one software platform, Bitrix28 aids businesses in managing projects, communications, CRM, and HR. Its user-friendly interface, easy mobile app access, and integration capabilities contribute to enhanced operational efficiency.
Cons
The software's extensive features are praised, but drawbacks include usability challenges and insufficient instructional resources. The mobile app's functionality and user-friendliness require improvement, and occasional downtime disrupts workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Bom”
Pros
Users praise Bitrix28 for its easy and agile nature, delivering practicality and effectiveness.
Cons
Specific features are missed, and mobile functionality improvements are sought to address bugs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Antoine
Marketing and Advertising, 1-10 employees
More than a year
“The best all-in-one solution for business that are in need of a social intranet with all features”
Pros
Bitrix28, encompassing CRM, Social Intranet, APIs, and a marketplace, provides a multitude of tools for various business processes, including calls, messaging, project management, and onboarding, showcasing its versatility and adaptability.
Cons
Criticism is directed at the changed pricing model, particularly the discontinuation of legacy plans despite assurances of a lifetime offer.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Katerina
Writing and Editing, 1-10 employees
More than a year
“Bitrix28 is a Great site to work and earn money”
Pros
Bitrix28 encompasses a plethora of activities, from posting photos to creating tasks with a time tracker, generating sales reports, flexible invoicing, and monitoring sales through a sales funnel. It facilitates connections to diverse channels and sites for passive income, featuring numerous payment methods automatically linked to the site.
Cons
No actual downsides! An ideal space for those passionate about creation and innovation, wanting to assist others directly or indirectly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Isaac
Marketing and Advertising, 1-10 employees
“Clumsy interface, slow, and takes time to master”
Pros
Manage all facets of your business from a singular platform without the need to navigate elsewhere.
Cons
It can become extremely overwhelming. While the interface appears charming, its actual usage feels clumsy. Displaying only a few features at a time would enhance the experience. Additionally, it tends to be sluggish and occasionally crashes on mobile devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“I switched to bitrix 28 and I found it good enough for my work project”
Pros
The impactful feature of managing email campaigns is complemented by the software's user-friendly nature.
Cons
The customer service relies entirely on bots/automation, lacking human responses. Even though 95% of potential queries have answers in their FAQ.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Shreyansh
Staffing and Recruiting, 11-50 employees
Less than 6 months
“Could be the David to the Goliaths out there”
Pros
In comparison to similar tools, Bitrix28 is highly streamlined, presenting an excellent starting point for new companies.
Cons
The appearance and usability lack a premium feel, resembling a tool fresh out of the garage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Adamu
Computer Software, 11-50 employees
Less than a year
“Bitrix28 review”
Pros
Bitrix28 is exceptionally user-friendly and comfortable for efficient use.
Cons
Honestly, there's nothing I like less; I don't encounter any issues, everything is absolutely perfect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sarfaraz
E-Learning, 500+ employees
Less than a year
“Revolutionizing Team Collaboration and Project Management with Bitrix28”
Pros
Bitrix28 stands out with its comprehensive feature set, offering diverse tools for project management, including task management, time tracking, resource scheduling, and more. Collaboration features, such as file sharing and team communication, are easily accessible, ensuring seamless coordination among team members. Overall, Bitrix28 presents a powerful and user-friendly solution for project management and team collaboration.
Cons
Bitrix28's steep learning curve and navigating through various features and settings take time to adapt to. The mobile app version is less user-friendly than the web version, making it challenging to access all features on the go. The pricing structure can be complex, making it difficult to determine the best-fit plan for a team's needs. Despite useful features, these aspects might make Bitrix28 less appealing to some users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Sara
Hospital & Health Care, 500+ employees
More than a year
“Functional and collaborative communication tool”
Pros
Bitrix28 excels in tasks, projects, and pipelines, facilitating efficient project role management. It enables the classification of members based on functions, defining workflow management, project organization, and scheduling skills.
Cons
Integration into business is comprehensive and straightforward. It's a simple, customizable solution tailored to your company's requirements.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Slungile
Government Relations, 500+ employees
More than a year
“I Highly Recommend This Software!”
Pros
Integrated into professional systems, Bitrix28 can monitor work team opinions, trades, financial processes, and transactions. This tool ensures secure and complete online communication, even in remote settings, enhancing workflow. Managing CRM, projects, and processes becomes straightforward with the Bitrix28 platform. Its mobile solution, compatible with Android, iPhone, or iPad, offers a dynamic user interface for communication and content sharing.
Cons
There's nothing to dislike about the software; it has significantly improved my work life. No complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Empower your online business with bitrix28”
Pros
Bitrix28 serves as a robust management platform, incorporating features such as customer service management and document management, saving substantial time. Its user-friendly interface adds to its appeal.
Cons
In my experience, I haven't encountered anything negative with Bitrix28, it functions very well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10