Rohit
Management Consulting, 11-50 employees
More than a year
“Great Value for Money”
Pros
Among the standout features in the app are CRM, Task Management, and Time Tracker.
Cons
Document management and mobile CRM exhibit suboptimal performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amit
Information Technology and Services, 11-50 employees
More than a year
“Bitrix28 an ultimate tool for overall business management”
Pros
It serves as a comprehensive tool for various business processes.
Cons
The user interface could use a slight touch-up, appearing overly loaded for some users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Sergio
Information Technology and Services, 11-50 employees
More than a year
“Entry level CRM”
Pros
It offers great features, especially if you're not focused on marketing automation.
Cons
The dashboard lacks intuitiveness and necessitates some customization.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Hakan
Broadcast Media, 500+ employees
Less than a year
“Multi-Fuctional”
Pros
The calibration tools' multifunctionality enhances ease of use, making it a user-friendly application.
Cons
The absence of an encryption feature is a significant drawback. A software of this ambition should inherently include such a feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bella
Design, 10-49 employees
“Helpful tool to have.”
Pros
With Bitrix24, Management can keep track of developments and take appropriate action as necessary.
Cons
Frequent glitches have now become a problem for us.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Oscar
Information Technology and Services, 100-499 employees
“Bitrix24”
Pros
Bitrix24 is perfect for small and medium-sized organizations. The software requires very little training and is also very simple to learn.
Cons
The system sometimes lags behind.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Mallikarjunarao
Food Production, 101-500 employees
More than a year
“Best task Managing & Project management”
Pros
It is very user-friendly, providing updated project statuses within the team. The ranking system allows for analysis of team abilities using proofs attached in task management.
Cons
The sole concern lies in its cost. The pricing adversely affects the growth potential of this otherwise commendable software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kate
Civil Engineering, 11-50 employees
More than a year
“Collaboration made easy”
Pros
Collaboration is simplified with great tools for tracking tasks and projects, all within one software. Often, multiple products are required for these functions.
Cons
I can't think of anything; at the time, it met all our needs and only became obsolete due to changes in the business structure.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Thierno Ousmane
Banking, 500+ employees
Less than a year
“Bitrix28, a promising software in Business management.”
Pros
Bitrix28 is a multi-operations software facilitating tasks from creating business sites to automating sales and project management. Its "All-In-One" nature is evident in essential dashboard tabs, including the Activity Stream for project interactions, an Employees tab for organizational charts and team management, and a Tasks and Projects tab offering real-time project analytics. The CRM tab, dedicated to Customer Relationship Management, is intuitive and allows for adding client details and notes.
Cons
Two less-likable aspects include: - Difficulty in reaching custom support, which takes a considerable time to respond to emails, leaving users isolated when reporting bugs and seeking assistance. - The pricing is excessively high for small businesses. Bitrix28 charges USD61/month (occasionally with sales reducing the price) for an entry-level package, whereas software like Zoho charges only USD12/month.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Wilson
Brigsbee , 2-9 employees
“We are willing to work again with them ”
Pros
Their developers team is wonderful. They understand our goals and work accordingly.
Cons
Sometimes user has to pay extra for some features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Johnny
Information Technology and Services, 1 employees
“Flexible and robust”
Pros
Bitrix24 allows the exchange of information and ease of contact among team members.
Cons
Nothing of significance.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Hilary
Computer Software, 50-99 employees
“Expensive but worth it.”
Pros
I like that the system is quite simple to use, and you wont have to maintain anything. It also supports online conferencing, which is quite useful in the workplace.
Cons
I use the free version, which has several limits; of course, paying for extra capabilities makes sense, but we should be allowed to try before purchasing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marco
Telecommunications, 51-100 employees
Less than a year
“Bitrix”
Pros
It excels in task scheduling, monitoring reports, and employee follow-up.
Cons
There are no alternative options for area managers. In my company, each area has two managers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Kalyan
Accounting, 1-10 employees
Less than a year
“smart software for personalised task management”
Pros
The Intranet and feed are extremely resourceful, lovely, and enjoyable to use.
Cons
Certain features are restricted unless a subscription is purchased.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Khothatso
E-Learning, 1-10 employees
Less than 6 months
“Offers everything you need for remote working.”
Pros
Bitrix28 proves to be an excellent tool for seamless remote teamwork, offering office-like communication with features such as chat, meeting scheduling, and task management all within a single platform. My overall experience has been positive, and the ability to track time for tasks and projects enhances efficiency. It has significantly improved manageability and made collaboration easier for both me and my colleagues.
Cons
Using it has been trouble-free, making it a user-friendly option.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lizzy
Marketing and Advertising, 2-9 employees
“Facilitates team cooperation”
Pros
I appreciate the fact that Bitrix24 facilitates team cooperation. It also makes good use of accountability tools.
Cons
The system sometimes logs out and some of the data is misplaced.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Natalie
Design, 50-99 employees
“Fantastic Management”
Pros
Bitrix24 is a fantastic task management software. It is reasonably priced and may be tailored to meet a companys specific needs.
Cons
The user interface should be better.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Carlos Walter Duque
Computer Software, 11-50 employees
More than a year
“Indispensable for every growing company”
Pros
With a diverse range of free features, Bitrix28 provides a wide and practical array of functionalities.
Cons
With its extensive range of features, not all may surpass the competition, but they collectively present essential functionalities, especially for growing businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isdiana
Real Estate, 500+ employees
More than a year
“A very powerful project management apps”
Pros
A critical aspect of Bitrix28 is its robust project management feature, offering supervisors greater control over employee operations and detailed productivity breakdowns for each team member.
Cons
Setting up Bitrix28 is intricate due to the abundance of additional components, programming, and specialized tools. Lack of a guide for integration and executive tool usage can result in inadequate customer service, even with pricier models.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
patrick
Computer Software, 1-10 employees
More than a year
“patson bitrix28 review”
Pros
The impact of the product being used is significant, occupying a substantial portion of one's time.
Cons
I appreciate it for its project management capabilities and activity features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10