“Our favourite go to tool.”

Pros

I appreciate that Bitrix24 assists us in keeping our customer base. The customer support is also highly cooperative and active.

Cons

Despite the fact that this software has been on the market for a long time, cross-cutting insights do not work properly.

“Recommended ”

Pros

The software allows the user to quickly access to any sort of information and search as well.

Cons

The report segment needs improvement.

“Average”

Pros

Bitrix24 assists us in tracking work progress and making appropriate plans.

Cons

It looks like the dashboard has too much going on, which is quite distracting.

“Seems powerful, but it's a bit confusing”

Pros

The capability of Bitrix28 to serve as a hub for all operations, encompassing contact lists, project management, and a knowledge center, is a notable feature.

Cons

The initial confusion led me to seek something more flexible, allowing me to trim unnecessary elements and maintain a lean solution.

“Bitrix28 is super all in one software”

Pros

Bitrix28 serves multiple purposes, functioning as CRM, Task Management, and Inbound Sales.

Cons

Customization requires more time as multiple details need to be added for simple tasks.

“Recommendation of User opinion bitrix28”

Pros

Bitrix28 is easy to use, requiring initial customization for specific needs. The software and interface are user-friendly.

Cons

Integrating this software into my company was a bit challenging due to various departments. Customizing programs for each department was initially difficult but became easier to use later.

“Excellent & Inexpensive CRM”

Pros

Bitrix28 provides a plethora of features at a fraction of the cost offered by other companies.

Cons

The integration with Gmail/outlook is less than seamless, allowing email fetching for 90 days (on their peak plan), and there are syncing issues with the event calendar.

“Review ”

Pros

It is a project management solution that helps teams to organize their business processes and project related activities.

Cons

The webmail service of this software has a lot of issues.

“Task relationship ”

Pros

It supports multiple task dependencies depending upon employee availability and productivity level.

Cons

None

“Bitrix28 Review”

Pros

Automation in Bitrix28 stands out, facilitating sales and marketing processes. It sends reminders to teammates, creates email templates, and automatically schedules sales call tasks upon capturing a client.

Cons

Bitrix28 presents challenges during setup due to the abundance of additional elements, programming, and technical tools. A manual is essential for understanding installation and the usage of project management tools. The extra elements take up space on the system, and customer support, even with premium versions, is lacking.

“BITRIX28 - easy and free solution for task management”

Pros

Bitrix28 offers various viewing modes (GANTT, LIST, DEADLINE) to cater to different preferences. Personally, I find GANTT convenient for scheduling tasks within the company and maintaining ongoing communication using its built-in chat messenger.

Cons

Combining multiple features, Bitrix28 displays an abundance of information on the screen, making it challenging for some users to navigate and use effectively.

“The total package of Digital Workplace”

Pros

The platform delivers quality service and support, particularly for task management, collaboration, tracking, planning, and implementation in a traceable manner. It proves to be a highly beneficial and productive platform for professionals.

Cons

Bitrix28 met my expectations, providing a smooth and clean experience without any current issues.

“Bitrix24”

Pros

The project management element of Bitrix24 is the most powerful feature; it allows managers more control over the activities of responsible individuals and gives employees better insight into current and forthcoming projects.

Cons

None

“Everything you need in one place”

Pros

Implementation is straightforward, and Bitrix28 provides numerous useful tools. It allows for organization, innovation, and scalability, adapting to specific user needs.

Cons

The sheer number of tools in Bitrix28 can be overwhelming at times.

“Good for small teams”

Pros

In project management and automation, Bitrix28 is user-friendly and easy to set up and integrate.

Cons

Some features are challenging to comprehend in terms of usage, and there's no clear separation between project management (PM) and customer relationship management (CRM) features.

“God but kinda confusing.”

Pros

Bitrix28 stands out as a remarkable CRM with diverse features and numerous integrations with SMS, phone, etc. It is a compelling option worth considering.

Cons

While using the free version, I encounter limitations. It makes sense to pay for additional functionality, but there should be an option to test before making a purchase.

“It has many features!”

Pros

It is a communication and teamwork platform that includes internal ( creating notes, scheduling meetings, and sending mass emails to groups) and external (import data, set target goals) activities.

Cons

It requires to improve its customer support system.

“Great tool for small business”

Pros

The choice of Bitrix28 made a significant impact for a small consulting customer, bringing about substantial positive changes for their customer success team.

Cons

The product and its features suffice for our needs.

“Hoped it would be the CRM for us, but it's too heavy and pricing is nitpicky”

Pros

Bitrix showcases innovative navigation and built-in social feeds. Pricing concerns aside, it holds promise for effective configuration if not for budget constraints.

Cons

Bitrix involves too many clicks and extensive configuration, especially for someone tracking information for a startup. It requires more templating options and a focus on quick actions to facilitate project or sale progression. The setup process is cumbersome with numerous options and variations on similar ideas.

“A great team collaboration tool”

Pros

Bitrix28 impresses with its truly amazing automation features and a great CRM.

Cons

It proves a bit complex for beginners, and the basic plan could be reconsidered to better suit small businesses.