Hani Khalilah
Real Estate, 51-100 employees
More than a year
“Bitrix28 review”
Pros
The free edition serves excellently in gauging whether Bitrix28 adds value, featuring an attractive and user-friendly interface. The program proves highly responsive to changes in the calendar, making it a fantastic tool for tracking daily routines.
Cons
In comparison to utilizing the Bitrix28 application accessible through a web browser, the desktop client offers considerably fewer functionalities. Despite the availability of features like adding email templates and exporting items for emailing, the process can be confusing, leading to infrequent use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Ridhima
Architecture & Planning, 51-100 employees
Less than 6 months
“Does a good job without making you break the bank”
Pros
The free version adeptly showcases Bitrix28's potential, boasting a beautiful and user-friendly interface. The program responds well to calendar changes, serving as a valuable schedule management tool.
Cons
The desktop client lacks features compared to accessing Bitrix28 online. In particular, challenges arise in adding email templates and exporting files directly for emailing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Norrania
Automotive, 500+ employees
More than a year
“Great product”
Pros
Bitrix28's task and project management tools are easy to organize, offering smooth communication and collaboration with the team. The mobile application facilitates easy tracking and monitoring of all work activities.
Cons
The initial experience with the software was unpleasant due to the overwhelming number of features on the menu, creating a chaotic interface. However, with time, familiarity with each feature's utility improved efficiency, and now the user can't work without them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nazlı
GLOBALNET, 10-49 employees
“Average ”
Pros
The software is quick and easy to access. Customer support also assists you with your queries.
Cons
The softwares application could use some improvement. Customization is also quite complex with this system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Tushant
Fabelizer, 2-9 employees
“Can Be Improved.”
Pros
I like that this software enables you to quickly access candidate information and to search for information easily.
Cons
I dont like the fact that this software is difficult to train staff with and its hard to obtain support as well.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Sarla
PMCPL, 10-49 employees
“Wouldnt Recommend!”
Pros
The layout is pretty simple other than this, theres nothing good about the software.
Cons
The staff isnt very responsive and the software lacks basic features.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Evangela
POTENZA, 10-49 employees
“User friendly ”
Pros
A good system with excellent navigational abilities. The software is flexible and customizable for projects.
Cons
Sometimes there are problems in setting the start time with this software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Martin
sps:affinity - Strategic Partnership Solutions, 10-49 employees
“Easy to learn and operate.”
Pros
I appreciate the fact that Bitrix24 facilitates team cooperation and collaboration. The system is easy to manage for the staff and simple to access as well.
Cons
You have to upgrade the system if you run into any issues with it which are kind of inconvenient.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Danish
Computer Software, 500+ employees
More than a year
“I love Bitrix!”
Pros
With over 68 modules in one place, Bitrix28 is exceptional. Operations and analysis benefit from customization options, enhancing user acceptance.
Cons
While contemplating, it became evident that some assistance is needed in the reporting aspect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Afham
Oil & Energy, 51-100 employees
More than a year
“A great tool for collaboration”
Pros
Bitrix28 excels in managing tasks and projects, promoting instant communication and collaboration. The mobile app seamlessly connects with the software, providing extended functionality.
Cons
The user interface requires improvement, appearing cluttered on the dashboard and causing distractions. Bitrix28 hides many advanced features, necessitating extensive searching.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lamin
International Affairs, 11-50 employees
“my experience with Bitrix28”
Pros
Task and project management stand out as Bitrix28's strengths.
Cons
There is room for improvement, and I am confident that Bitrix28 will enhance its CRM module significantly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Chris
Design, 1-10 employees
More than a year
“Solid CRM for the Cost”
Pros
Bitrix28 proves easy to understand and set up, with cloud-based CRM contacts offering convenience. The feature-rich free version is noteworthy.
Cons
Despite some quirks, the software works well once users acclimate to it. Enhancing flexibility in storing contact information could be beneficial.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Loretta
Environmental Services, 51-100 employees
More than a year
“I like bitrix because it is a complete tool for the commercial and sales area.”
Pros
Using Bitrix28 daily, I appreciate its capability to consolidate information about sales, customers, contracts, and emails in one place, in an easy and practical manner.
Cons
Certain features, such as adding emails to opportunities before managerial approval, are challenging to find. Users may encounter difficulties attaching emails within this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jhessily
Internet, 1-10 employees
More than a year
“wonderful system”
Pros
The ease of making calls and communicating with customers through email, delivering excellent and professional service, is a highlight of Bitrix28.
Cons
The addition of a video call option could enhance the system's efficiency.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Masturah
Telecommunications, 500+ employees
More than a year
“Bitrix28 is very good”
Pros
Bitrix28 emerges as the best solution for our company's project management needs, facilitating collaboration across departments. The common communication platform enhances interaction within the company.
Cons
Asana should reconsider revamping the cluttered dashboard interface, segregating tools unrelated to project management for better software organization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Andrew
Top Shelf Brands, 10-49 employees
“Bitrix24 work is superb”
Pros
I admire that Bitrix24 is a system that is readily set up to assist and create a variety of reports. Customer support is also helpful at times.
Cons
The system sometimes feels a bit clunky and not very smooth.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Irene
Creative Zone, 10-49 employees
“Great performance ”
Pros
This programme offers a user-friendly interface that is well-organized and simple to use. Customer information is also simple to enter and update.
Cons
Navigation is a bit complex at first but you get the hang of it soon enough.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Sydney
Pendidikan Daerah Klang, 2-9 employees
“Solid Product”
Pros
Its a good,user-friendly system. I like that, with this software we can create a timetable around any appointment and easily adjust it to our needs.
Cons
Some of the features keep crashing on mobile version.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Jorge Rene
Consultor Independiente de TI, 2-9 employees
“Saves time and effort ”
Pros
It is a complete HR and practise management solution for companys like ours. The layout is simple and user-friendly and accessibility is easy.
Cons
Id like if they can introduce an accounting feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Evelyn
Freelance, 50-99 employees
“ Bitrix24 is a very helpful software.”
Pros
The software provides immediate access to required information. The mobile app that the system has is very useful and easy to use.
Cons
The software slows down sometimes and its management needs improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8