Total 794 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

24%

3

Stars

11%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HK

Hani Khalilah

Real Estate, 51-100 employees

More than a year

5.0
August 2021

“Bitrix28 review”

Pros

The free edition serves excellently in gauging whether Bitrix28 adds value, featuring an attractive and user-friendly interface. The program proves highly responsive to changes in the calendar, making it a fantastic tool for tracking daily routines.

Cons

In comparison to utilizing the Bitrix28 application accessible through a web browser, the desktop client offers considerably fewer functionalities. Despite the availability of features like adding email templates and exporting items for emailing, the process can be confusing, leading to infrequent use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

R

Ridhima

Architecture & Planning, 51-100 employees

Less than 6 months

5.0
August 2021

“Does a good job without making you break the bank”

Pros

The free version adeptly showcases Bitrix28's potential, boasting a beautiful and user-friendly interface. The program responds well to calendar changes, serving as a valuable schedule management tool.

Cons

The desktop client lacks features compared to accessing Bitrix28 online. In particular, challenges arise in adding email templates and exporting files directly for emailing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

N

Norrania

Automotive, 500+ employees

More than a year

5.0
August 2021

“Great product”

Pros

Bitrix28's task and project management tools are easy to organize, offering smooth communication and collaboration with the team. The mobile application facilitates easy tracking and monitoring of all work activities.

Cons

The initial experience with the software was unpleasant due to the overwhelming number of features on the menu, creating a chaotic interface. However, with time, familiarity with each feature's utility improved efficiency, and now the user can't work without them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

N

Nazlı

GLOBALNET, 10-49 employees

3.0
August 2021

“Average ”

Pros

The software is quick and easy to access. Customer support also assists you with your queries.

Cons

The softwares application could use some improvement. Customization is also quite complex with this system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tushant

Fabelizer, 2-9 employees

2.0
August 2021

“Can Be Improved.”

Pros

I like that this software enables you to quickly access candidate information and to search for information easily.

Cons

I dont like the fact that this software is difficult to train staff with and its hard to obtain support as well.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

S

Sarla

 PMCPL, 10-49 employees

1.0
August 2021

“Wouldnt Recommend!”

Pros

The layout is pretty simple other than this, theres nothing good about the software.

Cons

The staff isnt very responsive and the software lacks basic features.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

E

Evangela

POTENZA, 10-49 employees

3.0
July 2021

“User friendly ”

Pros

A good system with excellent navigational abilities. The software is flexible and customizable for projects.

Cons

Sometimes there are problems in setting the start time with this software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

M

Martin

sps:affinity - Strategic Partnership Solutions, 10-49 employees

4.0
July 2021

“Easy to learn and operate.”

Pros

I appreciate the fact that Bitrix24 facilitates team cooperation and collaboration. The system is easy to manage for the staff and simple to access as well.

Cons

You have to upgrade the system if you run into any issues with it which are kind of inconvenient.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

D

Danish

Computer Software, 500+ employees

More than a year

5.0
July 2021

“I love Bitrix!”

Pros

With over 68 modules in one place, Bitrix28 is exceptional. Operations and analysis benefit from customization options, enhancing user acceptance.

Cons

While contemplating, it became evident that some assistance is needed in the reporting aspect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Afham

Oil & Energy, 51-100 employees

More than a year

5.0
July 2021

“A great tool for collaboration”

Pros

Bitrix28 excels in managing tasks and projects, promoting instant communication and collaboration. The mobile app seamlessly connects with the software, providing extended functionality.

Cons

The user interface requires improvement, appearing cluttered on the dashboard and causing distractions. Bitrix28 hides many advanced features, necessitating extensive searching.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

lamin

International Affairs, 11-50 employees

5.0
July 2021

“my experience with Bitrix28”

Pros

Task and project management stand out as Bitrix28's strengths.

Cons

There is room for improvement, and I am confident that Bitrix28 will enhance its CRM module significantly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Chris

Design, 1-10 employees

More than a year

5.0
July 2021

“Solid CRM for the Cost”

Pros

Bitrix28 proves easy to understand and set up, with cloud-based CRM contacts offering convenience. The feature-rich free version is noteworthy.

Cons

Despite some quirks, the software works well once users acclimate to it. Enhancing flexibility in storing contact information could be beneficial.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

L

Loretta

Environmental Services, 51-100 employees

More than a year

5.0
July 2021

“I like bitrix because it is a complete tool for the commercial and sales area.”

Pros

Using Bitrix28 daily, I appreciate its capability to consolidate information about sales, customers, contracts, and emails in one place, in an easy and practical manner.

Cons

Certain features, such as adding emails to opportunities before managerial approval, are challenging to find. Users may encounter difficulties attaching emails within this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jhessily

Internet, 1-10 employees

More than a year

5.0
July 2021

“wonderful system”

Pros

The ease of making calls and communicating with customers through email, delivering excellent and professional service, is a highlight of Bitrix28.

Cons

The addition of a video call option could enhance the system's efficiency.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Masturah

Telecommunications, 500+ employees

More than a year

5.0
July 2021

“Bitrix28 is very good”

Pros

Bitrix28 emerges as the best solution for our company's project management needs, facilitating collaboration across departments. The common communication platform enhances interaction within the company.

Cons

Asana should reconsider revamping the cluttered dashboard interface, segregating tools unrelated to project management for better software organization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Andrew

Top Shelf Brands, 10-49 employees

4.0
June 2021

“Bitrix24 work is superb”

Pros

I admire that Bitrix24 is a system that is readily set up to assist and create a variety of reports. Customer support is also helpful at times.

Cons

The system sometimes feels a bit clunky and not very smooth.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

I

Irene

Creative Zone, 10-49 employees

5.0
June 2021

“Great performance ”

Pros

This programme offers a user-friendly interface that is well-organized and simple to use. Customer information is also simple to enter and update.

Cons

Navigation is a bit complex at first but you get the hang of it soon enough.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sydney

Pendidikan Daerah Klang, 2-9 employees

4.0
June 2021

“Solid Product”

Pros

Its a good,user-friendly system. I like that, with this software we can create a timetable around any appointment and easily adjust it to our needs.

Cons

Some of the features keep crashing on mobile version.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

JR

Jorge Rene

Consultor Independiente de TI, 2-9 employees

4.0
June 2021

“Saves time and effort ”

Pros

It is a complete HR and practise management solution for companys like ours. The layout is simple and user-friendly and accessibility is easy.

Cons

Id like if they can introduce an accounting feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

E

Evelyn

Freelance, 50-99 employees

5.0
June 2021

“ Bitrix24 is a very helpful software.”

Pros

The software provides immediate access to required information. The mobile app that the system has is very useful and easy to use.

Cons

The software slows down sometimes and its management needs improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8