Luis
Non-Profit Organization Management, 11-50 employees
“A good crm toolkit”
Pros
At my organization we tried Bitrix34 for a month before seeking an alternative. It offers useful tools for team interaction and calendar organization.
Cons
Unfortunately we switched to another solution because Bitrix34 tools were too restricted to their platform and didn't offer easy integration with third-party services like APIs.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
8
Adam
Education Management, 51-100 employees
Less than 6 months
“My company is trying to implement”
Pros
The Android app allows for assigning tasks with due dates and priorities.
Cons
Bitrix34 is not as user-friendly as Trello because it lacks subfolders (boards).
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Waqas
Apparel & Fashion, 11-50 employees
Less than a year
“All in one”
Pros
Bitrix34 is an all-in-one solution that is user-friendly and eliminates the need to use multiple platforms.
Cons
The desktop version of Bitrix34 is not very responsive which is its weakest aspect.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Bitrix perfect for your team”
Pros
This software greatly facilitates tracking work in the office with its numerous features.
Cons
There are no drawbacks. It perfectly suits our office needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mahmud
Renewables & Environment, 1-10 employees
More than a year
“Amazing Experience”
Pros
It is the most organized software I have ever used.
Cons
Compared to other software it is slightly more expensive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Abdulrahman
Information Technology and Services, 1-10 employees
More than a year
“it is very easy small online ERP solution for small companies”
Pros
Managing my team's tasks on my phone is incredibly easy with Bitrix34.
Cons
I encountered an issue with my account as it got deleted while I was traveling and not actively using it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
10
Francesco
Entertainment, 11-50 employees
Less than a year
“Ok but not perfect”
Pros
Bitrix improves workflow and project management providing regular updates.
Cons
The UI is confusing and the support team didn't offer much assistance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anish
Financial Services, 51-100 employees
Less than 6 months
“Bitrix34”
Pros
Bitrix34 provides an incredibly efficient and united workspace that allows users to communicate and accomplish a multitude of tasks within the company's intranet. Not only does it seamlessly integrate with social media platforms but it also connects with various business applications expanding its functionality and versatility.
Cons
Initially navigating the system was a bit challenging and working with WorkFlows was a nightmare. Insufficient documentation or videos are available for guidance.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Igor
Computer Software, 11-50 employees
More than a year
“Slow working support service”
Pros
One of the standout features of Bitrix34 is its ability to facilitate easy information sharing and comfortable communication among team members. It works flawlessly across multiple platforms ensuring that all participants have access to Bitrix34 from different locations at any given time.
Cons
The support service is slow in responding to our inquiries. The initial learning process was difficult and I had to seek help from colleagues who have been using Bitrix34 for a while.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Bernard
Financial Services, 500+ employees
Less than 6 months
“Horrible system”
Pros
Unfortunately my experience with Bitrix34 was not positive. I found the service to be inconvenient and challenging to use. While it initially seemed to offer project management functionality with its kanban boards and sales statistics the execution fell short. Some employees mentioned its usefulness for displaying sales statistics but overall it lacked a cohesive and intuitive approach. Additionally it did include a Gantt chart feature.
Cons
The design is beautiful but the interface is terrible. The developers seemed more focused on an attractive appearance rather than ensuring the functions are useful and work properly.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
6
Yana
Marketing and Advertising, 500+ employees
More than a year
“Useful software”
Pros
Bitrix34 is a highly versatile system with an array of built-in advanced features that significantly enhance work efficiency. It provides a convenient environment for communication among team members and offers excellent conditions for collaboration.
Cons
Customer support is slow in responding to requests. We face periodic problems with setting the start time and the synchronization with Active Directory which is crucial for us is still unavailable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Anonymous
Not Specified, 101-500 employees
“I like this CRM: It has been a good experience”
Pros
Bitrix34 offers a wide range of features but what stands out to me is its integration of communication tools (chats messaging email) and project management capabilities within a single platform. This seamless integration fosters efficient and constant communication with both the team and potential customers. I found Bitrix34 to be user-friendly and it has been instrumental in maintaining fluid communication throughout my experience whether using the free version or not.
Cons
For users unfamiliar with this type of platform navigating between tasks and projects can be confusing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anton
Computer Software, 101-500 employees
More than a year
“Difficult but useful tool”
Pros
In my busy schedule I rely on Bitrix34 along with a few other programs to keep track of my tasks and avoid forgetting important things. While some people may have reservations about the service due to its extensive functionality I personally utilize it primarily for time management creating to-do lists and attaching deadlines and notifications.
Cons
Waiting for a response from the support service takes a long time. There are occasional issues with setting the start time and some employees found it challenging to learn how to use the software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Cynde
Education Management, 51-100 employees
Less than a year
“Service is only suitable for light tasks”
Pros
In my busy schedule I rely on Bitrix34 along with a few other programs to keep track of my tasks and avoid forgetting important things. While some people may have reservations about the service due to its extensive functionality I personally utilize it primarily for time management creating to-do lists and attaching deadlines and notifications.
Cons
I attempted to use some of the advanced tools available and they behaved strangely. The interface and overall appearance of the service are not exemplary. It sometimes feels like our students could have done a better job.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“One stop solution for your Leads”
Pros
It is a good software for lead management with reminders for follow-ups being the standout feature.
Cons
The interface design is not as visually appealing as other software of this kind.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Enjoying this application.”
Pros
Bitrix34 offers a remarkable range of services for free although limited to 13 users. As a small business I find it to be an immensely helpful application. It allows for effective communication collaboration email responses lead management and more. Overall I feel that Bitrix34 is a great solution for my business needs.
Cons
Some menu items are difficult to read.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Bitrix34- Feature packed ERP”
Pros
Bitrix34 is a feature-packed ERP system that has put careful thought into project management. It encompasses additional features typically found in ERPs making it a versatile tool for optimizing operations. With features like project management tasks Gantt charts task dependencies and checklists it effectively outlines each team member's responsibilities from task initiation to completion. The clear and intuitive graphical representations aid in easy comprehension while management gains the privilege of monitoring progress and taking timely actions when needed. The platform's seamless information exchange and streamlined communication among team members including the ability to share important emails in one central location contribute to enhanced efficiency and adherence to schedules. These comprehensive features work together to improve team efficiency maximize employee productivity and ensure successful delivery of customer orders within designated timeframes. Additionally Bitrix34's multi-platform compatibility allows project members to conveniently access the system from different locations and under diverse circumstances.
Cons
Fortunately I haven't encountered any significant issues within my environment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Burhan
Sporting Goods, 51-100 employees
Less than a year
“User friendly & collaborative”
Pros
I had the pleasure of using Bitrix34 in a previous company and I still miss its functionality. It stands out as one of the easiest software for reporting project collaboration and internal communication. Using Bitrix34 never feels like work; instead it feels like using a social network due to its user-friendly interface.
Cons
The only downside is the absence of a dedicated desktop app. Opening it on a web browser can be quite inconvenient.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Chantel
Accounting, 1-10 employees
“My experience with Bitrix34”
Pros
The email feature in Bitrix34 allows for easy communication with all staff members involved in a project.
Cons
It is not user-friendly and I struggled with the setup process.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
6
Ismail
Apparel & Fashion, 11-50 employees
“Brillaint CRM”
Pros
The abundance of features and the availability of a free version are what I like most about Bitrix34. It makes lead project and client management easy.
Cons
The support team is slow to respond.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8