Anonymous
Not Specified, 11-50 employees
“it`s a convenient corporate portal”
Pros
Bitrix34 serves as a comprehensive corporate portal providing various functionalities for organizational purposes.
Cons
The software is expensive and there are free alternatives available. Upgrades require payment. The project management features are inadequate and technical support is lacking. Additionally there have been instances of fraudulent sellers offering pictures online at the price of websites and the company has not responded to claims.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
9
Functionality
6
Evangela
Information Technology and Services, 11-50 employees
Less than a year
“Bitrix is a useful tool to track the day to day activities and tasks.”
Pros
Bitrix34 is a valuable tool that enables efficient project assignment and tracking of employee work. It provides the ability to set specific timelines for tasks and monitor daily progress as well as track the number of hours dedicated to each task. This platform allows managers to stay updated on the status of ongoing projects and analyze any potential delays. Additionally it serves as a useful tool for calculating project costs based on the hours worked. The convenience of transferring data to an Excel sheet for an overall summary adds to its effectiveness. Overall Bitrix34 is a reliable solution for assigning tasks monitoring progress and managing project timelines.
Cons
If there are internet problems tasks may not be captured. It would be helpful to classify finished projects as successfully completed instead of deleting them altogether. There are also occasional issues with setting the start time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Evgeni
Marketing and Advertising, 1-10 employees
Less than a year
“So many functions - I love it”
Pros
Bitrix34 offers a comprehensive range of options that cover every possible need with most if not all being available for free.
Cons
The account disabling emails for inactivity are not appreciated.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Marija
Consumer Electronics, 1-10 employees
More than a year
“Bitrix is ??a very good program for companies”
Pros
Bitrix simplifies conducting business by seamlessly connecting all necessary components in a user-friendly manner.
Cons
It can be a bit complicated for first-time users of this kind of program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Josemaria
E-Learning, 51-100 employees
Less than 6 months
“Complex but Feature-rich”
Pros
Bitrix34 is a feature-rich platform that offers a multitude of functionalities. It has the potential to replace several apps particularly in the areas of project management and CRM. We have previously used Asana but decided to explore other options leading us to discover Bitrix34. Even in its free version (which has a time limit unless you commit or upgrade) it has surpassed our expectations. It serves as an all-in-one solution for team communication task management shared drive and even includes smart telephony. In addition to its primary role as a project management tool we have also utilized it as a secondary CRM system effectively managing our clients leads and contacts. We find it easy to create and download CRM reports using templates or customized formats tailored to our specific needs. Bitrix34 has truly impressed us with its comprehensive features and seamless integration making it a valuable asset for our organization.
Cons
As someone familiar with technology I found it a bit complex to get used to and navigate both as a daily user and as an admin. Perhaps it's just a transition phase from the previous project management app I used. More reading and familiarization are needed.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Ndahani
Internet, 1-10 employees
More than a year
“WPS review”
Pros
Bitrix34 is incredibly user-friendly making it easy to prepare lecture slides and convert various sources into PDF or doc files.
Cons
It is easy to use and organize material for presentations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Great all-in-one project management tool”
Pros
The mobile and desktop apps for Bitrix34 synchronize all CRM information allowing users to access and manage contacts leads products calls files invoices quotes employee communication and more.
Cons
It would be beneficial to have email integration within the app. Currently all emails are imported on the desktop website.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Joseric
Utilities, 500+ employees
Less than 6 months
“Bitrix34/7”
Pros
Over the past few months we have extensively utilized Bitrix34 for our project management needs and it has exceeded our expectations. The app has proven to be consistently reliable with no downtime and it responds quickly to our demands. The activity stream keeps us well-informed about the latest events and reminders while the communication features are on par with some of the best tools available. Although notifications such as email alerts can sometimes be a bit overwhelming they are effective in keeping us updated. The group messaging feature is straightforward and we appreciate the convenience of synchronized and shared calendars. Overall Bitrix34 has been a dependable and efficient solution for managing our projects facilitating seamless communication and ensuring effective collaboration within our team.
Cons
For beginners it can be challenging to get used to. The abundance of options on the page initially can be overwhelming.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
“Free but great”
Pros
Bitrix34 is an excellent software even in its free version which is sufficient for small businesses.
Cons
The difficulty of use is the least favorable aspect. Assistance from an expert is required to learn it initially.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Great
Computer Software, 1-10 employees
“A productive CRM Software”
Pros
Bitrix34 boasts a beautiful and elegant user interface. It functions like a social network for organizations enabling easy project management and reducing reliance on emails through its messaging and chat system.
Cons
As a Nigerian organization the price is expensive for us. It would be more useful to many organizations if the price was more affordable. Customization options are limited for admins and improvements are needed for the Grammarly plugin which works poorly on Bitrix34. Additionally synchronization with Active Directory is not possible.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Maria
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“CRM for doing business”
Pros
Bitrix34 is a great project management system particularly for Kanban enthusiasts. It consolidates customer data transaction management and task management into one program. The internal social network fosters idea sharing among employees.
Cons
The technical support is forgettable. They take several days to respond and are unhelpful in resolving issues. It is easier to handle everything independently. Data loss such as contacts can occur. I also didn't like the mobile phone application.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Bitrix34”
Pros
My favorite features of Bitrix34 are the unlimited free user options and the ability to use Gantt charts.
Cons
The visual design is not appealing in general.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Satish
Information Technology and Services, 1-10 employees
Less than a year
“Best Project Management tool for teams”
Pros
Bitrix34 offers a wide range of features in its free version making it an impressive software for small businesses. Its capabilities include Kanban and Gantt functionalities a customizable user interface with options for background customization and an integrated drive storage for convenient file storage. The messaging feature enables seamless communication with teammates and the task management system allows for assigning responsibilities and providing real-time feedback. Additionally the application is available on various platforms ensuring easy access and tracking. The efficiency feature provides valuable insights into task performance and the integrated webmail allows for reading emails within the Bitrix34 platform. Overall Bitrix34's free version offers ample features to meet the needs of small businesses.
Cons
The notification system of the application can be annoying as repetitive notifications appear each time I log in. This needs to be fixed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“A lot to be desired”
Pros
Bitrix34 has a simple user interface that makes it easy for users to enter data.
Cons
There are many missing features and the custom field options are not great. Migrating data can be difficult and the API lacks functionality. The support team takes a long time to reply and often misunderstands issues. They are too eager to close support requests.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“Bitrix complex”
Pros
This web-based software is user-friendly with easy login procedures.
Cons
Adding a user to the system is a bit complex and the chat function is not usable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Gabriela
Computer Software, 500+ employees
Less than a year
“Bitrix34 is our preferred platform for data management”
Pros
The platform excels in data categorization and offers seamless import from external database creation tools. Bitrix34 handles documents effectively and its informative FAQ section provides guidance on using the service.
Cons
The discussion table system in Bitrix34 is slow poorly organized and doesn't allow for accurate tracking of expenses per employee. The mobile task system is also inadequate.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
“I would call it combo-intranet”
Pros
Bitrix34 offers an impressive array of features consolidating multiple apps into one package that performs exceptionally well.
Cons
The CRM feature was crucial for us but it was too limited in functionality.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Attempts to be an all in one solution with confusing UI and too much visual noise.”
Pros
Accessing team chats is always straightforward with Bitrix34.
Cons
The UI is extremely confusing and it plays sounds for every event. Teams primarily rely on the chat function and struggle to understand the tool. It doesn't automatically reconnect after network loss and recovery.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
8
Anonymous
Not Specified, 1-10 employees
“Horrible Customer Support and Service”
Pros
Unfortunately I didn't have the opportunity to try the product extensively. While it appears promising the trial version did not work and customer support was only available for paid members.
Cons
The customer support team is the most disappointing aspect. They refuse to provide any technical support unless you upgrade to a paid plan. Their provided literature is of no use.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Tshepho
Marketing and Advertising, 11-50 employees
More than a year
“Makes You Work Effectively”
Pros
With Bitrix34 I can easily track my daily tasks and evaluate the time spent on each one which helps me improve my productivity.
Cons
I need to send a weekly report of my tasks to my CEO.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8