“One of the Best Project Management Tool”

Pros

Bitrix34 simplifies project management and enables easy tracking of ongoing projects. It provides a separate view for allocated projects and facilitates task management.

Cons

When adding tasks under a project the data entry field is located at the bottom requiring scrolling through past tasks. It would be better if the data entry field was at the top of the existing tasks.

“Client Support”

Pros

This software provides excellent organization for network information and also grants accessibility to clients.

Cons

The software's functionality and diversity are limited.

“One-stop shop for online startups”

Pros

It offers numerous common features for online startups including CRM (contacts leads calls) webmail connection VOIP quick website setup Time and Reports tasks and more. The user interface is very intuitive and there are multiple integration options and file import capabilities.

Cons

It may require some time to familiarize oneself with setting up things for a new company. Client tickets might need to be handled elsewhere.

“All in the box for a low cost price”

Pros

Bitrix34 has a wide range of features and modules that can be easily toggled on or off. The pricing is unbeatable. However for larger companies it may lack advanced functionalities and fine-tuning configurations. While it's a great tool for starting an Intranet project those in need of more serious and advanced features may want to explore other options such as Intranet Connections.

Cons

The software lacks advanced functionalities and precise configurations.

“Complicated”

Pros

This compact web-based and desktop app software is ideal for team collaboration. It is packed with features that effectively track all operations within an organization. Furthermore it allows the assignment of email addresses with the Bitrix34 domain.

Cons

The interface is a downside for me. It feels too compact making it unfriendly for users and difficult to navigate through the different features.

“Great functions and affordable for a must have product for almost any company.”

Pros

It offers a wealth of useful functionalities and receives regular updates demonstrating a commitment to continuous improvement. Moreover it is highly affordable.

Cons

Third-party integration is still somewhat limited especially for running an eCommerce. Having Zapier integration would be beneficial. While there are options for self-development it may not be feasible for most small companies.

“Value for money”

Pros

It encompasses everything: project planning CRM email integration newsletter designer and integration with other software.

Cons

The UI could be improved. Despite offering numerous options a major redesign is needed to effectively deploy all features.

“Pretty good CRM but not necessarily the best”

Pros

It has numerous advantages including a chat system Kanban boards for task management work-time management and a cloud service that is extremely beneficial for enterprise use. It's hard to imagine working without it.

Cons

Bitrix34 is not a perfect solution and falls short in certain areas. One such area is its application which requires signing in through a web browser to access many features beyond chat and sync. Additionally its "Knowledge Base" is not a suitable alternative to platforms like Nuclino or a customized setup of MediaWiki/XWiki. The automation feature is lackluster and not user-friendly. Furthermore the worktime management functionality is quite buggy leading us to replace it with a fingerprint scanner for better management. Despite offering a wide range of features we only find ourselves making limited use of the service primarily for chat and cloud functions. Therefore while Bitrix34 has its offerings there is room for improvement in various aspects to make it a more comprehensive and reliable CRM solution.

“Bitrix was great just not for our purposes”

Pros

The free trial was easy to set up and required minimal training for implementation. It allowed small businesses to have adequate staff and input from new clients to move forward with products and services. However onboarding new users required more investment and the robust CRM features were not fully utilized due to lower client volume.

Cons

The project was put on hold due to our team's lack of volume not due to any capacity or functionality issues with the product.

“good for small companies”

Pros

It is an easy-to-use solution with comprehensive instructions and excellent 34/7 customer support.

Cons

I lost my account and all associated data because I wasn't using it during my travels.

“Amazing System”

Pros

Bitrix34 is packed with features that cater to almost every need of a team. It allows for project setup task management time tracking communication video capabilities CRM and much more.

Cons

Bitrix34 has a vast array of features which can make it overwhelming for a team to efficiently onboard and use. Implementing the system effectively would require some time.

“My experience with Bitrix34”

Pros

One of the great aspects of Bitrix34 is the ability to use it as a team including making calls and sending email blasts among other company functions.

Cons

Adding space for the team becomes a concern particularly if all team emails are synced as it consumes more space.

“Brilliant!...All in one solution for Internal communication and project management”

Pros

Bitrix34 offers an extensive range of features and modules that can be easily customized to suit project requirements ensuring efficient project management while keeping the software user-friendly. The implementation and learning process is straightforward greatly appreciated by our staff. Furthermore Bitrix34 provides excellent value for money with unbeatable pricing compared to other software solutions in the market. Its brilliant company social features and accessibility across multiple platforms including web mobile apps and desktop applications for Windows Mac and Linux make it a truly exceptional tool.

Cons

There is significant room for improvement in terms of the user experience with Bitrix34. It would greatly benefit from a major redesign to enhance usability. Navigating through the various features particularly those related to project management can be confusing and not user-friendly. The software's configurations lack flexibility limiting the ability to tailor it according to specific needs. It would be highly beneficial to have features like a training scheduler or calendar management. Overall if the developers can focus on improving the user experience it would greatly enhance the usability and functionality of Bitrix34.

“Feature Rich But Too Complex”

Pros

We used Bitrix34 for almost a year before deciding to develop our own in-house intranet area. While Bitrix34 offered an abundance of valuable features some users found certain features to be complex or difficult to navigate. However the software's well-thought-out features can be adapted to any type of business or organization which is its greatest strength.

Cons

What I liked least about Bitrix34 was its excessive sophistication which proved challenging for many of our end users including myself as an IT developer. Additionally the software could benefit from a more affordable price and improved customization options. If the price were lower and customization were easier Bitrix34 would have been a valuable tool for us but unfortunately it didn't meet our requirements.

“Best free CRM and more than that”

Pros

It is a free platform that is even more powerful than many CRM systems available. It supports multi-user and multi-channel communication and it offers numerous robust features.

Cons

The abundance of options made the setup process challenging. Improved onboarding and dedicated videos for each use case would be helpful.

“A great company tool for customer relations and inter-company communication.”

Pros

One of the standout features of Bitrix34 is the convenience of having all communication channels in one place. From managing company and customer calls to handling website inquiries and engaging in chat conversations with colleagues or clients Bitrix34 makes it incredibly easy and useful. The added benefit of being able to forward calls to other team members and having all interactions recorded for future review enhances its overall value and effectiveness.

Cons

I have no complaints. However our account was not connected to the company email requiring us to access it separately. It would be great if that feature was integrated into the software.

“good communication gets across”

Pros

Personally I appreciate the ability to personalize the background with a picture and the user-friendly layout of the different tabs which makes finding information easier. Furthermore compared to other management tools that only allow up to five users Bitrix34 offers the option for up to 13 users for free.

Cons

This tool wasn't suitable for my team as we initially found it difficult to navigate even for the administrator. It's more suitable for tech-savvy individuals.

“Was looking for mlm CRM”

Pros

It provides a cutting-edge visually appealing platform that is suitable for businesses in any industry.

Cons

There is a learning curve and the software is primarily designed for advanced users. It may not be the best choice for individuals without a dedicated IT or sales department in their business.

“For you who are a consultant”

Pros

It is highly suitable for consulting firms as it provides comprehensive management for client sales including quotation and invoice management database organization project control and monitoring. One notable feature is the availability of a user manual and explanatory videos which facilitate quick learning and serve as valuable support. Its collaborative nature makes it particularly beneficial for consulting processes and it offers easy accessibility as a platform.

Cons

I have had no negative experiences with this system; on the contrary I really like it.

“Needs Work”

Pros

Despite giving Bitrix34 multiple chances I couldn't grasp its usage as the available resources were not as helpful as expected.

Cons

I never fully grasped how to utilize its full potential and found it extremely frustrating to use.