“Difficult to navigate.”

Pros

The free version provides essential tools suitable for small business needs.

Cons

Not particularly user-friendly or customizable to personal preferences. Encountered difficulties using it and eventually opted for another solution.

“Bitrix24”

Pros

It's incredibly easy to engage all my employees and get them excited about work. The impact of gamification on my team's overall sales has been substantial.

Cons

The lack of administrative controls is a significant drawback. Users essentially have the same permissions as the admin, except for adding or removing users. It's recommended to introduce more admin controls to restrict access to specific platform features.

“All you say is try again!”

Pros

While I'd love it if it delivered all it promised, encountering the "try again" screen so frequently is absurd.

Cons

Despite functioning as a cloud sharing app, visibility of messages remains a challenge. Other features require smoother operation; attributing issues to versions or devices isn't satisfactory.

“I had to stop using the system”

Pros

Despite enjoying Bitrix24's excellent functionality, including sales management and task support, for three years, constant stability issues forced me to switch to another service.

Cons

Despite its advantages, Bitrix24 isn't recommended due to frequent service access issues, especially on weekends when support isn't available.

“Not the beset CRM”

Pros

Bitrix24 provides control over leads, enabling calls and texts.

Cons

Downloading the app presents issues; certain features are missing.

“Spent time for nothing”

Pros

While easily integrable with various sites and popular payment systems, Bitrix24's declared functions often fail to work, making it a problematic platform choice.

Cons

Certain functionalities, such as site acceleration and autocomposite, do not function as intended, leading to interface issues and site slowdowns.

“Needs a lot of work.”

Pros

The CRM and communication features in Bitrix24 are impressive.

Cons

Invoicing and quotes lack customizability, and not all currencies are available.

“My Experience Using Bitrix24 As a Team Communication Tool”

Pros

Bitrix24 serves as a versatile company intranet platform, tested for team communication and appreciated for its social network-like updates, email integration, group chat functionality, and ability to integrate various applications.

Cons

While versatile, Bitrix24 may attempt to do too much, affecting its effectiveness in specific use cases. Customization options could enhance its utility.

“Worst customer support”

Pros

The ability to create multiple email IDs on my website domain was the main attraction to Bitrix24 for us. However, they've ended their association with Yandex without informing us.

Cons

They ended their association with yandx without informing us, leaving queries unanswered. Changes in functionality occur without client notification, and customer service is lacking when problems arise.

“Normal CMS, but you have to overpay”

Pros

After two years with Bitrix24, mastering the platform has proven manageable, albeit time-consuming. Its special tariff for small businesses remains a major advantage, despite its limited functionality.

Cons

Unfortunately, the drawbacks outweigh the advantages. Support responses are slow and sometimes take 3-4 days to resolve issues. Notifications arrive late, and there's a lack of setup instructions, leading to reliance on paid assistance.

“Bitrix24”

Pros

It's excellent for managing projects, time, work, schedule, and data, all for free.

Cons

The free version offers fewer functions and upgrading is slightly challenging.

“Bitrix24 for Businesses of all sizes”

Pros

Bitrix24 stands out for its wide range of features and offers a fully functioning free option for SMEs.

Cons

Managing the software can be complex due to its high interactivity, which can lead to problems despite being a main strength.

“All in one CRM,email,marketing,user management with lots of option.”

Pros

Transitioning from using multiple services for my freelancer work to Bitrix24 has centralized my company and time management. With its free package supporting up to 12 users, it's ideal for small companies. I utilize CRM, reports, messages, tasks, task reporting, time management, and workflow features, among others.

Cons

The interface is overly visual, leading to confusion. It's cluttered with unnecessary data, causing lag and "No connection" errors.

“Where Have You Been All My Life Software”

Pros

Bitrix24, being free, has become an essential part of my daily routine. Trying it out got me hooked, and now it's my primary software for organizing my day, thanks to its intuitive GUI.

Cons

The 5MB limit on free drive space is quite restrictive, especially when compared to similar products. I wish there was integration with my instant messenger for Bitrix24 chat, as well as the option to port my Google Voice number.

“Usefull but...”

Pros

I appreciate the chatting functionality, which is useful for office communication, and the cloud/social network features add value akin to a Facebook company Wall.

Cons

The software encounters occasional bugs, resulting in chat delays and connectivity issues.

“Simplified CRM, the best of the best”

Pros

This system integrates unified communications, providing a fun platform for managing schedules and incorporating a web designer for web pages, landing pages, and capture.

Cons

The absence of dedicated accounting functions and incomplete features detract from the software's clarity and usability.

“good tool”

Pros

Bitrix24 offers a comprehensive CRM platform with numerous basic tools for small and medium companies, making it practical despite its extensive options.

Cons

While the web version functions well, the mobile version lags, particularly with delayed notifications, hindering productivity.

“A Program That Provides Multi-Functions For Your Needs”

Pros

Bitrix24 has significantly enhanced my job with its extensive feature list, particularly document and project management, quoting, team communication, workflow management, and proposal management.

Cons

While personally manageable, the plethora of choices may overwhelm some users who may not require all services offered.

“Bitrix 24 Offers a Number of Valuable Features for All”

Pros

Bitrix 24 facilitates smooth workflow across industries with its extensive feature set. Although the price may be somewhat high, its plethora of features makes it well worth it.

Cons

The abundance of features can lead to confusion, catering to various industries with broad functionalities.

“Lack of good features”

Pros

Bitrix24 stands out as user-friendly, allowing tracking of client calls and messages while facilitating peer interaction.

Cons

This program either lacks certain features or is overly complex to use.