“Poweful collaboration platform I have ever used.”

Pros

Bitrix24 offers comprehensive solutions in one place project and customer relationship management, time management, and project and task tracking. Its functionality is powerful, and communication among teams is efficient.

Cons

Permission features seem limited, making it challenging for new users accustomed to Excel.

“Easy to learn, for project manager !”

Pros

Bitrix24 simplifies project management effectively, especially with the free option catering to small companies like ours. Its extensive features, from social media integration to document sharing, make it a versatile tool.

Cons

While Bitrix24 offers a plethora of functions, mastering them all can be challenging, particularly setting user permissions. Automatic configuration options would be beneficial to streamline the process.

“Best Solution”

Pros

Bitrix24 encompasses various solutions like CRM, telephonic conversion, task management, and HR solutions.

Cons

The live chat design occupies too much space on websites, detracting from the user experience.

“Bad customer support”

Pros

Bitrix24 presents attractive possibilities for users seeking an all-in-one solution.

Cons

The program seems geared towards forcing users into paid plans, with limited support for free users. Upgrading for a small group is not cost-effective.

“Is a great all in one tool for startups”

Pros

Bitrix24 consolidates essential functions like email, CRM, chat, and calls in one platform, accessible even in the free version with its appealing interface.

Cons

Voice calls incur extra fees, and the paid version offers the option for more users.

“STAY AWAY FOR YOU BUSINESS'S SAKE!”

Pros

The purportedly free features of Bitrix24 often come with hidden costs, which can be frustrating for users.

Cons

Losing access to work due to a lost phone highlights the program's lack of data recovery options.

“Excelent Corporate tool”

Pros

Bitrix is user-friendly, affordable, and feature-rich, exceeding expectations in its offerings.

Cons

Bitrix support in Russia could be improved, along with enhancements to the Settings interface.

“The system helps us to control the reception and processing of applications”

Pros

Bitrix24 resolved our issues as our company grew, streamlining application processing and ensuring task completion with its CRM capabilities.

Cons

Not all system functionalities work flawlessly, and limited tech support availability in evenings and weekends causes inconvenience.

“It comes super close to encompassing so many aspects of the business and to replace other tools”

Pros

Seeking a comprehensive CRM solution led me to Bitrix24, which impresses with its CRM and lead management capabilities. Though overwhelming at first, its automation and integration options offer great value.

Cons

The Bitrix24 UI is a bit overwhelming due to its extensive features, but it offers ample customization options. Users are presented with choices throughout, although more accommodating customization options would be appreciated.

“Complex but packed with features”

Pros

Bitrix24 offers a robust project management tool, including a free option for exploration. Its CRM functionality and SharePoint-like features stand out.

Cons

Bitrix24 can be complex for first-time users, leading to a learning curve. Some teams opt not to use it due to difficulties in navigating and working with the platform.

“Powerful CRM, but difficult to master”

Pros

Bitrix24's free tier supports up to 12 employees but requires payment for telephony features, offering convenient report generation capabilities.

Cons

Bitrix24's system navigation can be overwhelming initially, but users eventually adapt and find it manageable.

“Using it from last 1 year in my office as CRM, task Management and to track employees work progress.”

Pros

Bitrix24's ease of use, integration capabilities, and flexible pricing options, including a 30-day free trial and support for up to 12 users, make it a compelling choice.

Cons

Bitrix24 is perceived as too expensive compared to other services, including its self-hosted solution.

“Excellent service with extensive integration capabilities”

Pros

Bitrix24's open-line widget for client communication, coupled with seamless integration options, offers a cost-effective solution.

Cons

Mastering Bitrix24's CRM can be challenging without third-party assistance, compounded by the two product versions offered.

“I just sing in and I never tried before this and the first thing I found is this review”

Pros

The first-time experience with Bitrix24 prompts uncertainty about responding, highlighting the need for clearer onboarding.

Cons

Signing in for the first time can be confusing, especially when encountering a review prompt.

“Too late in the game”

Pros

Bitrix24 impresses with its extensive CRM, project management, and HR features.

Cons

The outdated presentation and counterintuitive clicks detract from the user experience.

“A Secret Jewel”

Pros

Bitrix24's customizable interface, multi-pipeline support, and streamlined CRM functionalities make it a powerful tool for team management and communication.

Cons

The free version includes a Bitrix24 reference in emails and lacks some polished functions, such as accounting features.

“The best growing CRM you didn't know about”

Pros

Bitrix24 stands out with its comprehensive features, offering everything from customer base tracking to project management. The free version suffices for most needs.

Cons

App issues often result in upgrade requests, which users find unnecessary for basic functionality.

“Wonderful CRM, however not very intuitive”

Pros

Bitrix24 provides a cost-effective solution with its free offerings and seamless integration with various third-party services.

Cons

The platform lacks intuitiveness, and although there's a Windows client, some data remains inaccessible without additional tools.

“Powerful, but not very easy to use”

Pros

Bitrix24 offers a wide range of functions essential for CRM, facilitating team collaboration and integration with other platforms.

Cons

Despite using Bitrix for a while, users feel they've only scratched the surface due to its complex UI and extensive functions. Certain modules, like invoicing, are lacking in configuration options.

“Functional CRM at no cost”

Pros

Bitrix24's affordability, particularly with its free option for up to 12 users, makes it ideal for startups and small to medium-sized businesses.

Cons

Lack of communication from the company during upgrades is a downside, requiring users to wait without prior notice.