Click2Magic offers businesses a live chat solution with chatbots for customer inquiries. Administrators manage permissions, responses, leads, and prospect details. While the live chat support service could benefit from enhancements to meet evolving business needs, its detailed chat records and comprehensive analytics significantly improve customer engagement and lead generation.
Click2Magic Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Click2Magic?
Overview
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.
Click2Magic allows you to monitor the status of your leads. It also lets you edit or delete the information of the lead status. You can also avail the features of rating and tagging, typing indicator, location and browser info, notes, auto transfer, CRM integrations, and more based on the pricing plan you select.
Click2Magic Features
You can integrate the Click2Magic chat widget on your multiple web or mobile websites based on the pricing plan you choose.
See How It WorksClick2Magic lets you add multiple customer support executives for each property or website to handle a wide range of customer queries.
See How It WorksThis live web visitor engagement software lets the business owners set special privileges on each agent.
See How It WorksKeep few ready-made responses with you as a canned message to send instant answers to your web-visitors or customers.
See How It WorksYou can customize the chat widget to match it to your business requirements. Using the facilities of launch requirements and themes of Click2Magic, you can make it look as per your needs.
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