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Click2Magic

Click2Magic

Last Updated Apr 14, 2025

Overview

Click2Magic offers businesses a live chat solution with chatbots for customer inquiries. Administrators manage permissions, responses, leads, and prospect details. While the live chat support service could benefit from enhancements to meet evolving business needs, its detailed chat records and comprehensive analytics significantly improve customer engagement and lead generation.

Overall Rating

Based on 1 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Click2Magic?

Overview

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

Click2Magic allows you to monitor the status of your leads. It also lets you edit or delete the information of the lead status. You can also avail the features of rating and tagging, typing indicator, location and browser info, notes, auto transfer, CRM integrations, and more based on the pricing plan you select.

You can contact us for a custom Click2Magic pricing plan.

 

Wondering if the software is the perfect fit for your needs? We’re here to help. Reach out to us at (661) 384-7070, and we’ll guide you towards a well-informed decision. You can also schedule a free Click2Magic demo to explore its features.

 

Pros And Cons of Click2Magic

Pros

  • Provides the ability to identify and convert leads effectively

  • Robust archiving allows users to categorize and organize their archives

  • Users find the AI-powered analytics feature helpful in tracking performances

  • The proactive chat feature enables users to initiate conversations with website visitors

Cons

  • A few users have reported issues with the software's mobile compatibility

  • Some users have pointed that customer support can be sometimes slow

  • Limited integration options with other third-party tools

Frequently Asked Questions

The availability of API in Click2Magic is not specified.

Click2Magic supports the English language only.

Click2Magic integrates with CRM and other third-party systems; however, specific integrations are not extensively listed.

Click2Magic offers three pricing plans billed annually: the Free plan, the Professional plan for $39/per seat/month, and the Enterprise plan for $69/per seat/month. An additional plan for add-on features is available for $18/month. Contact us to get a personalized Click2Magic pricing quote according to your requirements.

Click2Magic users include businesses, e-commerce platforms, and any organization looking to enhance customer engagement through live chat.

Click2Magic provides customer support through live chat, e-mail, and a knowledge base.