Last Updated
Overview
ConcourseSuite CRM software supports enterprise sales and service operations with tailored, Java-driven tools. Though its interface may feel dated to some, the platform’s full feature set and on-premises deployment offer serious advantages for organizations needing deep customization, control, and scalability.
Overall Rating
Based on 1 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Concoursesuite CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Concoursesuite CRM?
ConcourseSuite CRM is a Java-based, on-premises customer relationship management (CRM) software designed for businesses that require deep customization and full control. It serves teams across sales, marketing, and service operations with features such as leads and pipeline, marketing tools, customer service, and enterprise content management.
The platform centralizes CRM workflows into a unified environment that also supports web content management and team collaboration. ConcourseSuite is ideal for organizations seeking an extensible, modular CRM suite beyond cloud-based limitations, offering full Java Portlet customization and scalable front-office functionality.
Concoursesuite CRM Pricing
ConcourseSuite CRM pricing depends upon the deployment model:
- On-Premises: Free for up to 5 users. A one-time fee of $10,000 unlocks unlimited users
- Cloud-Hosted: Available for enterprise clients with a custom hosting and maintenance fee
Disclaimer: The pricing is subject to change.
Concoursesuite CRM Integrations
Who Is Concoursesuite CRM For?
Concoursesuite CRM software serves a wide range of industries and sectors, including:
- Manufacturing
- Real estate
- Telecommunications
- Financial services
- Government
- Education
- Healthcare
Is Concoursesuite CRM Right For You?
Are you looking for a highly customizable, open-source CRM that keeps your data on-premises? ConcourseSuite CRM solves fragmented sales pipelines and scattered customer records with its modular Java-based platform.
Built on secure Java framework it ensures role-based access, encryption, and scale to fit enterprise growth.
Still not sure if ConcourseSuite CRM is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.
Concoursesuite CRM Features
Leads And Pipeline Management
ConcourseSuite enables teams to manage the full sales lifecycle, from initial lead capture through pipeline tracking and quoting. This feature helps prioritize deals, monitor progress, and close opportunities with greater precision and speed.
Marketing Campaign Management
Users can build and execute targeted, trackable campaigns to attract prospects and grow existing accounts. This system allows for performance monitoring, helping businesses increase lead engagement while maximizing marketing ROI through smart segmentation.
Case Tracking
Comprehensive case management and ticketing tools allow support teams to quickly identify, log, and resolve customer issues. Action plans and status tracking ensure consistent service delivery and improve overall customer satisfaction.
Enterprise Document Management
ConcourseSuite CRM features document management that lets organizations centralize, store, and retrieve documents efficiently. Teams can access critical business files, reduce duplication, and streamline workflows, improving productivity across departments with better knowledge sharing and governance.
Pros And Cons of Concoursesuite CRM
Pros
Streamlined lead tracking and sales pipeline visibility
Built-in tools for managing marketing campaigns
Efficient document and case handling across teams
Cons
Requires Java expertise for advanced customization
Web content tools may lack modern UX features
Concoursesuite CRM Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Manage customers and projects easily”
Pros
What I like about this tool is how it helps manage customers, projects and resources all in one place. I can adjust it to fit business needs, access it online from anywhere and use it easily even without technical skills.
Cons
Using this tool I've noticed that some features require a lot of training which can be tough for smaller businesses with limited resources. On top of that not all software integrations are supported and the mobile experience feels pretty limited for teams on the go.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Frequently Asked Questions
Does Concoursesuite CRM offer an API?
Yes, Concoursesuite CRM provides API access.
What language does Concoursesuite CRM support?
Concoursesuite CRM supports the English language.
What other apps does Concoursesuite CRM integrate with?
Concoursesuite CRM has not publicly disclosed its third-party integrations.
Does Concoursesuite CRM have a mobile app?
No, Concoursesuite doesn’t offer a mobile app.
Who are the typical users of Concoursesuite CRM?
Concoursesuite CRM is used across manufacturing, real estate, telecom, financial services, government, education, and healthcare industries.
What level of support does Concoursesuite CRM offer?
Concoursesuite CRM provides support via email and phone.
What types of pricing plans does Concoursesuite CRM offer?
Concoursesuite CRM pricing depends on deployment. It is free for up to 5 users on-premise, with a one-time $10,000 fee for unlimited users. Cloud-hosted options for enterprises come with a custom hosting and maintenance fee. Request a custom Concoursesuite CRM price quotation.