Last Updated
Overview
DriveCentric is a robust platform that provides AI-powered automotive customer relationship management. It has revolutionized how dealerships manage customer engagement and streamline sales. While reporting needs to be more advanced, this platform simplifies onboarding and offers a customizable CRM solution built to boost efficiency for today’s modern automotive retailers.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
DriveCentric Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is DriveCentric?
DriveCentric is an AI-powered CRM platform built for automotive dealerships to enhance engagement, simplify workflows, and boost sales performance. It centralizes all dealership communications including text, email, video, chat, and calls into one intuitive interface, giving teams full visibility into their digital showroom. The system uses augmented intelligence and automated marketing to deliver timely and personalized follow-ups without adding to the manual workload.
DriveCentric Pricing
DriveCentric Integrations
DriveCentric software offers smooth integration with a variety of apps, including:
- 700Credit
- RouteOne
- SalesAlert
- AutoFi
- CallRevu
- Purple Cloud
Who Is DriveCentric For?
DriveCentric software is ideal for:
- Automotive sales teams
- Marketing departments
- Dealership managers
- Digital showrooms
- Franchise and independent dealerships
Is DriveCentric Right For You?
DriveCentric CRM is a strong choice for automotive dealerships aiming to modernize their sales and marketing with advanced AI. Trusted by over 2,200 dealerships, the platform has earned industry recognition, including the 2022 Vanguard Award and BMW NA NextGen CRM Certification. These recognitions reflect its innovation, reliability, and alignment with top manufacturers. With a customizable interface and tools designed to boost lead conversion and customer engagement, DriveCentric stands out as a top contender in the automotive CRM space.
Still unconvinced whether DriveCentric is the right choice? Call our support team at (661) 384-7070 for further advice.
DriveCentric Features
Real-Time Reporting
The software offers a powerful reporting feature that gives users live insights into their team’s performance with real-time analytics. It helps managers coach more effectively by showing what’s working and what’s not, right when it happens, in order to make decisions on the spot.
Desking
This desking tool combines retailing, showroom, and payment workflows into one smooth platform. It removes the hassle of switching between tools and lets users deliver fast, personalized deals that create a better customer experience from start to finish.
Dynamic Customer Segmentation
DriveCentric provides users with a complete overview of each customer, making it easier to identify high-potential buyers. It streamlines database filtering and prioritizes leads that are most likely to convert into sales.
Personalized Videos
This feature allows teams to send custom videos that highlight their personality and build genuine connections. Integrated with the CRM, it tracks customer interactions with each video to support more informed follow-ups and faster deal closures.
Live Rooms
The platform enables virtual showroom experiences through real-time video streaming. It supports vehicle walkarounds, pricing discussions, and finance and insurance conversations while transforming lengthy email threads into fast, impactful interactions that help maintain sales momentum.
Pros And Cons of DriveCentric
Pros
Quick internal chat enhances team collaboration
Offers streamlined social media-style communication feed
Simple onboarding and training for new users
Cons
Limited customization for certain workflows
Reporting capabilities need to be advanced
DriveCentric Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“Simple and Easy!”
Pros
The interface is very easy to figure out and I use it without any confusion. What sets this apart from competitors are the extra features that go above and beyond basic CRMs. Also the support team is genuinely friendly to work with.
Cons
The only thing that bothers me is that we should have made this switch sooner. There really arent any negatives to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does DriveCentric offer?
DriveCentric offers support through live chat, chatbot, and customer portal.
Does DriveCentric offer an API?
No, DriveCentric does not offer an API.
What language does DriveCentric support?
DriveCentric supports only the English language.
What types of pricing plans does DriveCentric offer?
The vendor offers flexible pricing options based on the customer’s unique business requirements. Get in touch with us for a custom DriveCentric cost breakdown.
Who are the typical users of DriveCentric?
The DriveCentric features are suitable for sales teams, marketing departments, and business development centers (BDCs) at automotive dealerships.
Does DriveCentric have a mobile app?
Yes, DriveCentric has a mobile app for Android and iOS users.
What other apps does DriveCentric integrate with?
DriveCentric integrates with a wide range of third-party apps such as AutoFi, RouteOne, CallRevu, 700Credit, and many more.