logo
icon-search

Get help - it's free

GoldMine Premium CRM provides a centralized platform for efficiently managing customer and prospect relationships, enhancing productivity, streamlining operations, and yielding cost savings. Despite its restricted reporting capabilities, the software offers customizable features that enable businesses to direct their processes toward growth.

GoldMine Premium Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What is GoldMine Premium?

GoldMine Premium is a comprehensive customer relationship management (CRM) tool that caters to businesses of all sizes to automate the marketing programs, deliver customer support and manage the sales pipeline. The easy-to-use solution helps users target the right audience segment by using segmented marketing campaigns such as direct mail, phone calls, and email. The database system that comes with GoldMine Premium is available at several tiered levels intended to fit businesses based on their size and usage. Powerful integration features enable users to track engagement with prospective customers directly from their email with no data input.

GoldMine Pricing

GoldMine Premium does not offer a free trial. The software costs a one-time fee of $1,992 for three users and $3,195 for five users. It is also available for one user, but users have to send a pricing request to get a quote.

GoldMine Functionalities

USP

The platform offers sales automation, call center help desk and CTI applications on a stand-alone basis.

Support

The platform offers support via email and phone.

Product Advantages

GoldMine Premium is the most affordable for users who already own servers for other applications.

Product Limitations

Overall a good software but new users take time to get in.

Pros and Cons of GoldMine Premium

Pros

  • All-in-one CRM platform for comprehensive customer relationship management
  • Offers custom fields and templates to speed up repetitive tasks
  • Real-time dashboards provide actionable insights into sales performance
  • The marketing campaign manager ensures targeted marketing efforts
  • Allows users to quickly assign tasks to track and drive business activities
  • Supports both web and mobile devices to ensure anytime, anywhere access

Cons

  • Some users report occasional data syncing issues
  • Customer support response times may vary during peak hours
  • Lacks some advanced features like marketing automation

GoldMine Premium Reviews

Overall Rating

4

1 Review(s)

Rating Distribution

5

star

4

star

(1)

3

star

2

star

1

star

January 2024

We used Goldmine as a CRM before switching to ACT

Michael L.

Marketing Manager

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Pros

I really liked its ability to centralize all our contacts and provide excellent reporting.

Cons

However, it could be challenging to use and we frequently encountered duplicate leads in the system without an easy way to identify this issue.

Frequently Asked Questions

Yes, GoldMine Premium offers an API.